The Department of Defense Office of Inspector General (DoD OIG) promotes the economy, efficiency, and effectiveness of DoD programs. This position is located in the DoD OIG Front Office (FO). The Ombuds responsibilities encompass serving as an impartial and confidential resource, facilitator, mediator, consultant, and dispute resolution practitioner for all DoD OIG personnel seeking informal and early resolution of workplace related concerns.
Summary
The Department of Defense Office of Inspector General (DoD OIG) promotes the economy, efficiency, and effectiveness of DoD programs. This position is located in the DoD OIG Front Office (FO). The Ombuds responsibilities encompass serving as an impartial and confidential resource, facilitator, mediator, consultant, and dispute resolution practitioner for all DoD OIG personnel seeking informal and early resolution of workplace related concerns.
Researching and evaluating organizations to understand systemic problems and impact on goals in the organization. Reviewing programs and making recommendations to improve problem areas.
Identifying approaches (or "interventions") to improve effectiveness of organizations and individuals. Evaluating the ongoing effectiveness of previous intervention results and plans.
Educating and training DoD OIG employees in conflict resolution techniques to amicably resolve issues.
Serving as an impartial and confidential resource, facilitator, mediator, and consultant in dispute resolution practices for all DoD OIG employees.
Providing trend analysis, organizational and/or environmental situational analysis, recommending intervention strategies to improve outcomes, and guiding the implementation of actions to improve organization effectiveness.
Conducting organizational climate surveys to identify effective workplace practices and areas for improvement.
Coaching OIG personnel to successfully implement and practice conflict management techniques.
Acting as a senior advisor to the DoD OIG Employee Engagement Council.
Position has been designated as Noncritical-Sensitive. Incumbent is required to obtain and maintain a Secret security clearance.
Males born after 12-31-59 must be registered or exempt from Selective Service (see http://www.sss.gov).
You may be required to complete a financial disclosure (OGE-450).
Incumbent is required to submit to urinalysis to screen for illegal drug use prior to appointment and is subject to random drug testing for the duration of service with DoD OIG.
Current DoD civilian employees are not required to submit to drug testing if moving from one Testing Designated Position (TDP) to another with no break in service, unless deemed appropriate on a case-by-case basis.
All qualifications and time-in-grade requirements must be met by the closing date of this announcement.
Applicants who have held a non-temporary General Schedule (GS) position within the last 52 weeks must meet the time-in-grade restriction.
The incumbent must adhere to the DoD Standards of Conduct.
Qualifications
Time In Grade GS-14 Level:
For entry at the GS-14 level, status applicants must have served 52 weeks as a GS-13 or equivalent or higher grade, in the Federal service.
Specialized Experience: One year (52 weeks) of specialized experience at or equivalent to the GS-13 grade level or pay band in the Federal service that includes identifying approaches or interventions to improve working relationships within an organization; working with internal customers to resolve employee complaints and concerns in a fair and timely manner; performing climate assessments; facilitating, negotiating, and mediating; educating and training employees in proactive conflict resolution techniques to amicably resolve issues; and using mediation techniques to improve communication between employees, to further understanding of different perspectives, and to guide parties towards mutual agreement.
You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions: http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.
Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience.
Qualification and time-in-grade requirements must be met by the closing date of this announcement. Applicants who have held a non-temporary General Schedule (GS) position within the last 52 weeks must meet the time-in-grade restriction.
Education
There is no substitution of education for thequalifying experienceat the GS-14 grade level.
Additional information
If you have not previously completed a probationary period with the Federal government in a similar position, you will be required to serve a 1-year probationary period.
This job opportunity announcement may be used to fill additional vacancies within 90 calendar days of the initial issue date of the referral list.
Telework availability will be based upon the mission requirements and supervisory determination.
PCS costs (moving expenses) WILL NOT be paid.
Recruitment/Retention incentives WILL NOT be authorized by the hiring official.
For more information on veterans' preference click here.
Retired/Retiring Veterans: Please be aware that there is a 180-Day Restriction on Department of Defense (DoD) Employment of Military Retirees. A retired member of the Armed Forces may not be appointed to a civilian position in the DoD within 180 days after retirement unless the agency requests and is granted a waiver; the position is authorized special pay under 5 U.S.C. 3505; or a state of national emergency exists.
Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: Applicants must be well-qualified, which is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position. For more ICTAP Guidance, click here. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible.
The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004, will be used in determining eligibility of annuitants.
Position(s) may be filled by displaced Department of Defense (DoD) employees through the DOD Priority Placement Program.
Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the full performance level only.
You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-4434 for assistance.
Resume Note: PLEASE NOTE: Only the first 5 pages of your resume will be reviewed. Be sure your relevant experience is included in those first five pages. (cover letter optional).
SF-50s: If you fail to provide the required documentation, by the closing date of this announcement, you will not receive consideration.
Performance Appraisal additional note: The performance appraisal must include the final rating. If a completed performance appraisal does not exist, is incomplete or unavailable, you must submit an explanation as to why it is not available at the time of your application submission. Mid-year progress reviews will not be accepted.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.
The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.
Please follow all instructions carefully. Errors or omissions may affect your rating.
All qualified candidates will be evaluated on the following competencies:
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Resume: Your resume showing relevant experience and should include the following: where you worked, job title, series and grade, if applicable, duties and accomplishments, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week and salary.
SF-50(s): Current or former federal employees, excluding current DoD OIG agency employees, must submit a SF-50. If your SF-50 does not show you meet time-in-grade requirements or competitive status eligibility, you must submit additional SF-50s for verification.
Performance Appraisal: Current Federal employees, excluding current DoD OIG agency employees, must submit a copy of their most recent completed annual performance appraisal received within the past 18 months. The performance appraisal must include the final rating.
Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a federal employee who will be or has been separated by a Reduction in Force (RIF), you must submit a copy of your RIF separation notice and SF-50 if available.
Individuals with disabilities: If you are an individual with a documented disability, you must submit a letter signed by a doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any federal, state, or local agency that issues or provides disability benefits. The letter should state that you have a documented disability and are eligible for employment under the Schedule A hiring authority, 5 CFR 213.3102 (u).
Veterans' Preference Documentation: If claiming preference, you must submit a copy of your DD Form-214, "Certificate of Release or Discharge from Active Duty", showing the dates of active-duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active-duty service, separation date and what the condition of discharge is thought to be. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
10-point preference and/or 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
Military Spouse Preference (MSP) Eligible: If you are a Military Spouse Preference applicant, you must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist. .
Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
Retained Grade PPP Eligible: You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package. See required documents above.
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
1. Follow the prompts to complete the assessment questionnaire and upload required documents.
2. Please ensure you click the Submit My Answers button to submit your application.
3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account, or your application will be incomplete.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Jacquis Taylor at (703) 699-0293 or Jacquis.taylor@dodig.mil~ to obtain an alternative application.
DoD OIG - FRONT OFFICE
4800 MARK CENTER DRIVE
ALEXANDRIA, VA 22350
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.
The occupational questionnaire and the resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews.
We will notify you of the outcome after each of these steps has been completed.
After making a tentative job offer, we will conduct a suitability/security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume: Your resume showing relevant experience and should include the following: where you worked, job title, series and grade, if applicable, duties and accomplishments, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week and salary.
SF-50(s): Current or former federal employees, excluding current DoD OIG agency employees, must submit a SF-50. If your SF-50 does not show you meet time-in-grade requirements or competitive status eligibility, you must submit additional SF-50s for verification.
Performance Appraisal: Current Federal employees, excluding current DoD OIG agency employees, must submit a copy of their most recent completed annual performance appraisal received within the past 18 months. The performance appraisal must include the final rating.
Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a federal employee who will be or has been separated by a Reduction in Force (RIF), you must submit a copy of your RIF separation notice and SF-50 if available.
Individuals with disabilities: If you are an individual with a documented disability, you must submit a letter signed by a doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any federal, state, or local agency that issues or provides disability benefits. The letter should state that you have a documented disability and are eligible for employment under the Schedule A hiring authority, 5 CFR 213.3102 (u).
Veterans' Preference Documentation: If claiming preference, you must submit a copy of your DD Form-214, "Certificate of Release or Discharge from Active Duty", showing the dates of active-duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active-duty service, separation date and what the condition of discharge is thought to be. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
10-point preference and/or 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
Military Spouse Preference (MSP) Eligible: If you are a Military Spouse Preference applicant, you must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist. .
Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
Retained Grade PPP Eligible: You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package. See required documents above.
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
1. Follow the prompts to complete the assessment questionnaire and upload required documents.
2. Please ensure you click the Submit My Answers button to submit your application.
3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account, or your application will be incomplete.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Jacquis Taylor at (703) 699-0293 or Jacquis.taylor@dodig.mil~ to obtain an alternative application.
DoD OIG - FRONT OFFICE
4800 MARK CENTER DRIVE
ALEXANDRIA, VA 22350
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.
The occupational questionnaire and the resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews.
We will notify you of the outcome after each of these steps has been completed.
After making a tentative job offer, we will conduct a suitability/security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
