INTERNAL EMPLOYEES - CONSIDERATION UNDER THIS VACANCY IS LIMITED TO THE PERMANENT AND INDEFINITE STAFF OF THE COPYRIGHT OFFICE, DUE TO BUDGETARY CONSTRAINTS. TEMPORARY NOT-TO-EXCEED (NTE) AND INDEFINITE NOT-TO-EXCEED (NTE) EMPLOYEES ARE INELIGIBLE TO APPLY. (EMPLOYEES MUST MAINTAIN THEIR ELIGIBILITY AT THE TIME OF SELECTION.)
The Deputy Director of Operations is a principal advisor to the Assistant Register and Director of Operations (ARDO) on aspects of strategic and operational planning, materials acquisition and management, human resources, space and facilities management, and security. Reporting to the ARDO and working closely with other senior managers, the incumbent drives the strategic planning process for the areas under the position’s oversight and assists in defining organizational objectives, policies and operating plans to ensure achievement of the organizational mission and goals. Demonstrates a thorough knowledge of the operations of the Library of Congress and the operations of the office and interprets and applies policy directives as appropriate for the benefit of the Copyright Office. Organizes and directs operations, manages key operations offices and staff, provides direction to division chiefs; manages human resources programs; develops standard operating procedures, staffing plans, and organizational charts; oversees and guides short- and long-term planning initiatives for the areas of responsibility. Direct reports to the Deputy Director may include senior managers of divisions under the ARDO’s oversight and support staff.
Has overall responsibility, as well as delegated authority for the oversight and administration of broad, emerging, and/or critical agency programs or operations. Provides oversight for strategic and operational planning, materials acquisition and management, human resources, facilities and space management, and other business services in the Copyright Office. The incumbent serves as an expert, providing guidance to all divisions and oversees the full range of administrative operations and support programs required by the service unit. Is primarily responsible for the direction and management of administrative programs and operations to efficiently achieve specified goals and objectives. Evaluates current and proposed programs and operations and recommends actions to initiate, modify, or discontinue projects as needed. Develops, conceives, plans, and implements policies and guidelines affecting broad, emerging, and/or critical agency programs. Provides general direction and policy guidance for the chiefs of the operating divisions as they make decisions that affect day-to-day operations.
Supervises a group of employees performing work up to the GS-15 level. Provides administrative and technical supervision relative to the staff supervised. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Observes workers’ performance; demonstrates and conducts work performance critiques. Establishes guidelines and performance expectations for staff and clearly communicates these through the formal employee performance management system. Provides informal feedback and periodically evaluates employee performance.
Serves as the advisor on various Copyright Office projects and activities related to strategic planning, materials management, and material acquisition, human capital, space management, and security. Provides advice and counsel to senior management staff and officials at multiple levels, and private sector clients and vendors on Office matters. Advises on the appropriate methods and techniques to use in order to achieve program goals and objectives. Serves on special work groups, task forces, or expert panels on special projects or studies critical to the resolution of far-reaching operating issues and problems.
Develops, conceives, plans, and implements policies and guidelines affecting broad, emerging, and/or critical agency programs. Maintains general oversight of ongoing operational and business process activities and programs of the Copyright Office. Provides general direction and policy guidance for the chiefs of the operating divisions as they make decisions that affect day-to-day operations and carry out strategies. Evaluates the Copyright Office distribution of materials to the Library of Congress to include alignment of resources to maximize efficiency and timeliness of service.
Establishes and maintains effective working relationships with various high-level individuals. Represents the ARDO in a number of high-level forums and adequately communicates Office policy, practices and articulates the ARDO and/or Register's vision. Communicates with the management team on the status of different work activities and efforts through regular meetings to include the Copyright Office working groups and management meetings, regularly on the effectiveness of specific programs and shares information that is relevant to ensure optimal operational efficiency.
See requirements listed below under Qualifications Required.
Your resume is important to this application process. It will be reviewed to determine whether you possess the qualifications referenced above. All applicants are required to submit a resume that provides specific information (to include accomplishments, work experience and education/training) that clearly describes what you would bring to the position. The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link: https://www.loc.gov/static/portals/careers/documents/loc_supervisor_core_competencies.pdf
Conditions of Employment
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
The competencies below are required for this position. Those marked with a double asterisk (**) are considered the most critical competencies for this position.
A candidate's resume must show a proven record of accomplishment that clearly demonstrates he or she has:
Ability to lead and manage the operations of an agency or sub-agency/bureau**: The successful candidate has the ability to lead and manage multiple administrative and/or operational programs of an agency or sub-agency/bureau. This includes the ability to accomplish strategic and organizational goals by ensuring the effective interaction and integration of processes; delegating and managing multiple tasks; and planning and organizing resources, people, and activities effectively and efficiently. This also includes the ability to take ownership of the organization’s work and results and to determine the most effective methods necessary to get things done.
Ability to initiate and lead change**: The successful candidate has the ability to lead tasks and people effectively and inspire change in developing and implementing an organizational vision that integrates key goals, priorities, values, etc. This includes promoting ideas with enthusiasm, conviction, and assertiveness; soliciting and considering others’ opinions; gaining support and commitment from others; motivating and inspiring others; and embracing and championing change in a continuously changing environment.
Ability to manage and lead a diverse workforce**: The successful candidate has the ability to lead people toward meeting the organization's vision, mission, and goals, and to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
Ability to serve as a liaison, build coalitions and interact collaboratively with others: The successful candidate has the ability to represent, present, negotiate, defend, explain, advocate and express facts and ideas in a convincing manner in order to negotiate with individuals and groups in a manner that influences them to support a program and achieve results; and develop and maintain coalitions with other organizations. This includes the ability to lead and effect change in carrying out the organizational mission that integrates key goals, priorities, values, etc.; championing ideas that promote the mission with enthusiasm, conviction, and assertiveness; gaining support and commitment from others; motivating and inspiring others to improve work efficiencies, productivity, and customer service.
Ability to provide advice and guidance: The successful candidate has the ability to provide practical advice and guidance to executives, managers, supervisors, staff, the public, and internal and external clients concerning various program goals and objects, and operational issues.
Ability to communicate effectively other than in writing: The successful candidate has the ability to communicate effectively in both formal and informal settings with colleagues and others.
Additional information
All initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. In addition, all newly appointed Senior Level executives, from outside the Library as well as from within, must serve a one year probationary period in accordance with the Library of Congress Regulations (LCRs) 9-1610 Senior Level Executive System.
The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply.
Applicants must submit a complete application package that is received by the closing date of this announcement.
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.
The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.
The selected applicant will be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, the Ethics in Government Act of 1978.
Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.
For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section 8.5, at: Senior Level Merit Selection Plan.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Library of Congress will evaluate applicants using the information provided in your resume. Reviews are intended to explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection. For Senior Level positions, applicants do not need to respond to specific competency questions but will be requested to answer one question related to how they became aware of this job opportunity. You may preview questions for this vacancy.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please carefully follow all instructions under the How to Apply tab to ensure that you are considered for the position.
Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.
Step 2: Review the Job Announcement. We recommend you go to the Qualifications and Evaluations section of the job announcement to review the qualifications listed to ensure that your resume reflects your accomplishments in those areas.
Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.
Step 4: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date.
LIBRARY OF CONGRESS
101 Independence Ave., SE
LM-107
Washington, District of Columbia 20540
United States
Next steps
Please review our evaluation process under Qualifications and Evaluations. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please carefully follow all instructions under the How to Apply tab to ensure that you are considered for the position.
Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.
Step 2: Review the Job Announcement. We recommend you go to the Qualifications and Evaluations section of the job announcement to review the qualifications listed to ensure that your resume reflects your accomplishments in those areas.
Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.
Step 4: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date.
LIBRARY OF CONGRESS
101 Independence Ave., SE
LM-107
Washington, District of Columbia 20540
United States
Next steps
Please review our evaluation process under Qualifications and Evaluations. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
