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Social Media Specialist

National Transportation Safety Board
Office of Safety Recommendations and Communications, Safety Advocacy Division
This job announcement has closed

Summary

This position is located within the Office of Safety Recommendations and Communications, Safety Advocacy Division in Washington, DC. The incumbent will serve as a Social Media Specialist responsible for the National Transportations Safety Board's (NTSB) social media strategies to meet the agency's communication needs to support the NTSB's mission.

Overview

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Hiring complete
Open & closing dates
02/15/2024 to 03/04/2024
Salary
$82,764 to - $107,590 per year
Pay scale & grade
GS 11
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
11
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Announcement number
SRC-12187769-24-AE
Control number
777007300

Duties

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As a Social Media Specialist, GS-1001-11, you will perform the following major duties:

- Establish short and long-term strategies for using social media, including the best approach to reach and engage audiences.

- Managing social media tools, including the social media calendar, and posting content per NTSB social media strategy.

- Ensure NTSB's social media governance aligns with other federal guidance.

- Analyze NTSB social media efforts using quantitative and qualitative information, such as engagement data and measurements, developing reports and driving changes in approach to support the agency's mission.

-Identify new social media opportunities, including new mechanisms for using existing tools and launching new channels.

Requirements

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Conditions of employment

  • U.S. Citizenship
  • Males born after 12/31/59 must be registered for Selective Service
  • Resume and supporting documents (see "How to Apply" section.)
  • Suitability for Federal employment
  • Financial Interest in transportation enterprises will be evaluated on a case by case basis
  • Bargaining Unit Position: YES - Bargaining unit represented by NTSB-AFGE Local 2211
  • Direct Deposit is required.
  • Probationary period may be required.
  • You may be required to complete a Confidential Financial Disclosure Report, OGE-450, upon entering the position and annually.
  • THIS POSITION IS NOT ELIGIBILE FOR REMOTE TELEWORK.
  • Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.

Qualifications

You may qualify based on your experience and/or education as described below:

GS-11:
Specialized Experience: You must have one year of specialized experience equivalent to at least the GS-09 grade level in the Federal service (experience may have been gained in the private sector). Specialized experience is defined as: (1) Experience using a wide range of social media platforms and other software platforms. (2) Knowledge of information gathering and analytic techniques to gather, analyze, and report on social media data. (3) Knowledge of federal social media laws and requirements.

-OR-

Education: You may substitute a doctoral degree (PhD or equivalent degree) or three full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M. if related for experience at the GS-11 grade level or such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: You must submit copies of your official or unofficial college transcripts.

-OR-

Combination: Combinations of successfully completed graduate level education (beyond the first year) and specialized experience as described above, to meet the total experience requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position. This education must have been obtained in an accredited college or university. NOTE: Transcripts must be submitted with your application materials.

For more information see link: http:// https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1000/general-arts-and-information-series-1001-two-grade-interval-positions/

Please note: Education cannot be credited without documentation.

NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must clearly show the specialized experience and competencies related to this position. Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an "Ineligible" rating.

Education

As stated in the qualification section.

Please note, You MUST provide official or unofficial transcripts to support your educational claims. All materials must be submitted by the closing date of the announcement.


GENERAL EDUCATION: All academic degrees and coursework must be completed at an institution that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education for it to be credited towards qualifications. For a list of schools that meet these criteria, see https://www.ed.gov/accreditation?src=rn. Applications submitted without the required supporting documents will not be accepted. An unofficial transcript; statement from the institution's registrar, dean, or other appropriate official; or equivalent documentation is acceptable at the time of application. Education submitted must be appropriately accredited by an accredited body recognized by the Secretary of the U.S. Department of Education. For additional information, refer to the U.S. Department of Education web site at: http://www.ed.gov

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

  • The National Transportation Safety Board (NTSB) offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays and various benefits as well as work life amenities such as alternate work schedules, telework, flextime, fitness and transit benefits.
  • Moving expenses associated with permanent change of station (PCS) ARE NOT authorized for this position.
  • A RELOCATION or RECRUITMENT INCENTIVE MAY BE OFFERED TO HIGHLY QUALIFIED CANDIDATES.
  • If you left Federal Employment and received a buy out and you are selected for this position, you may be required to repay the full amount of the payment.
  • Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) meet the basic qualification standards (including minimum educational and experience requirements; (3) be rated well-qualified for the position with a score of 90 and above on the rating criteria for this position; and (4) submit the appropriate documentation (to support your CTAP or ICTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/
  • Note: ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
  • All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. OPM's web site at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/
  • Multiple and subsequent vacancies may be filled from this announcement.
  • NTSB uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will be rated using the Category Rating System. Your resume and supporting documentation will be compared to your responses to the Screening Questions/Occupational Questionnaire for consistency. Applicants must first meet any mandatory education/licensure/certification requirements before experience is evaluated. Failure to meet any mandatory requirement as outlined in the qualifications section will disqualify you from further consideration. Based on the extent and quality of your experience, education, and training in relation to these competencies, you will be placed into one of the following three categories:

  • Highly Qualified - Applicants with a background that demonstrates a superior level of possession of all competencies.·
  • Well Qualified - Applicants with a background that demonstrates a satisfactory level of possession of the competencies.·
  • Qualified - Applicants possessing the specialized experience described above and any education or selective factor if also required.
The Category Rating Method does not add Veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Documented preference eligibles who meet minimum qualification/eligibility requirements and who have a compensable service-connected disability of at least 10% will be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher.

We will review your resume and supporting documentation to determine your eligibility and qualifications. Experience must be clearly reflected in your resume. If mandatory education/licensure/certification requirements are met, your application will be further evaluated based on training, experience and other factors critical to successful job performance such as:

  • External Awareness
  • Interpersonal Skills
  • Oral Communication
  • Social Media Platforms
  • Written Communication


We will review your resume and supporting documentation to determine your eligibility and qualifications. Experience must be clearly reflected in your resume. If mandatory education/licensure/certification requirements are met, your application will be further evaluated based on training, experience and other factors critical to successful job performance such as: If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience or your application may be removed from further consideration.


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