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Information Technology Specialist

Department of State
Department of State - Agency Wide
This job announcement has closed

Summary

This position is in the office of the Executive Director (EX) for the Office of Inspector General (OIG). IT Operations focuses on ensuring mission-centric approach to IT operations focused on customer service, collaboration and innovation. 

Overview

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Reviewing applications
Open & closing dates
01/15/2024 to 01/29/2024
Salary
$132,368 to - $172,075 per year
Pay scale & grade
GS 14
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—Current policy requires employees to report to duty station a minimum of two times per pay period; telework agreements are subject to supervisory approval as well as the requirements of the position.
Travel Required
25% or less - Occasional travel may be required.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Supervisory status
No
Security clearance
Top Secret
Drug test
Yes
Position sensitivity and risk
Critical-Sensitive (CS)/High Risk
Announcement number
OIG-2024-0011
Control number
770703400

Duties

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As an Information Technology (IT) Specialist (APPSW/INFOSEC) your primary function will be to serve as OIG's Information Technology Specialist responsible for administering the software that has been developed for use in carrying out a variety of functions in support of the operations for the OIG.

  • Oversees and maintains software applications, ensuring software, systems quality, and functionality.
  • Plans and manages major projects involved in the development, testing, and implementation of new software network systems designed to meet the specific needs overall and of specific functional areas within the department.
  • Apply cybersecurity and privacy principles to organizational requirements relevant to confidentiality, integrity, availability, authentication, non-repudiation.
  • Identify critical infrastructure systems with information communication technology that were designed without system security considerations.
  • Responsible for organizing and presenting training to staff on the operations and use of specific applications software.
  • Responds to, finds solutions for, and resolves trouble calls or calls for assistance by coordinating with Division's helpdesk.  
  • Analyze and make recommendations relating to the configuration of information technology systems, equipment requirements, budgeting, and hardware specifications.

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top-Secret security clearance.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
  • Completion of a Financial Disclosure (OGE-450) is required by this position.
  • Incumbent may be required to carry a Government Furnished Equipment (GFE) cellular device and maintain a personal working cell/home telephone at all times.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. 

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the 1-year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).

Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:

  1. Attention to Detail- Attention to detail in reviewing technical adequacy of Office of Inspector General audits reports that deal with information management, information security, telecommunications, and information warfare.
  2. Customer Service- Ability to provide expert technical advice to management and auditors so that reviews and audits covering information technology can be conducted.  
  3. Oral Communication- Knowledge and skill in oral communication in order to giver briefings, exchange information, provide expert advice, and to influence and persuade managers, and senior level officials to implement findings and recommendations provided in reports.
  4. Problem Solving- Ability to solve problems associated with infrastructure protection programs, computer system weaknesses such as network/web vulnerabilities configuration management problems, and critical infrastructure protection deficiencies, and make recommendation to improve existing programs.

AND 

Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. 

Qualifying specialized experience must demonstrate the following:

  • Experience in developing policies and procedures relating primarily to software applications; information technology security concepts, standards, and methods and design,
  • Experience developing, and managing software applications, to enhance this software, and to manage assigned projects.
  • Experience finding solutions for, and resolves trouble calls or calls for assistance involving software (or other problems) received personally and/or through the help desk.
  • Experience organizing and presenting training to staff on the operation and use of specific applications software.
  • Experience in managing the entire software developer lifecycle for Microsoft SQL server databases and applications hosted in this environment.

In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and or completion of specific, intensive training (for example, IT Certification) as appropriate. All experience and certifications must be listed in your resume. There is no substitute of education for specialized experience for the GS-14 position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

  • For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov.
  • If eligible, telework agreements may be permitted with supervisory approval.
  • Multiple positions may be filled from this announcement.  If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days.  Telework eligibility and security clearance requirements may vary for such similar positions. 
  • Recruitment, relocation or other incentives maybe offered if found to be in the best interest of the government.

EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – U.S. law requires organizations to employ only individuals who may legally work in the United States - either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job.  Note:  Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating. 

Applicants who meet the minimum qualification requirements, as described in the “Qualifications” section of this announcement, will be assigned a score between 70 and 100.  The assessment is used to measure the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position.

Your qualifications will be evaluated on the following competencies:

  • Skill in applying, advanced principles, concepts, methods, and practices of information technology in order to provide expert advice and assistance on critical information technology issues and intractable problems.
  • Ability to plan projects and develop policies and procedures relating primarily to software applications but also to most other facets of the Division's functional responsibilities.
  • Knowledge of and skill in information technology security concepts, standards, and methods.
  • Knowledge of the architecture and information technology structure and project management principles and practices.
  • Ability and skill to design, develop, and manage software applications, to enhance this software, and to manage assigned projects.
  • Knowledge and skills in effective communications, both oral and written.
  • Skill in applying the methods used in monitoring and ensuring the reliability and maintainability of software applications.
  • Ability to carry out assigned work as the expert with primary responsibility for software services.
  • Manage and administer the software applications and provide other related services.

Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.  Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview.

Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority.


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