Skip to main content
U.S. flag

Program Support Assistant (OA)

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration
This job announcement has closed

Summary

A Recruitment/Relocation Incentive Maybe Authorized for highly qualified applicants. This position is eligible for the Student Loan Repayment Program (SLRP). You must meet specific individual eligibility requirements in accordance with VHA policy. The Program Support Assistant receives assignments from the Executive Assistant to the Associate Director of Operations. The incumbent's duties are varied but consists mainly of administrative functions and duties as assigned.

Overview

Help
Job canceled
Open date: 12/28/2023
Closed date: 01/11/2024
Location
2 vacancies in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$46,112 - $59,942 per year
Pay scale & grade
GS 6
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Announcement number
CBSZ-12260278-24-HLS
Control number
768094000

This job is open to

Help

Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

Help

Duties include but are not limited to the following:

  • Uses word processing software and printing equipment to create, copy, edit (i.e., make insertions or deletions or move material from one place to another), store, retrieve and print a variety of documents using a glossary of prerecorded formats, letters, standard paragraphs, and mailing lists.
  • Maintains the calendar, meeting and conference schedules for the assigned service chiefs and staff, without prior clearance, using initiative to establish priorities. Ensures that the leaders and staff are briefed regarding the purpose of the meeting.
  • Receives and screens all incoming email and telephone correspondence for the assigned services, Veterans and/or family members, contractors, and the public involving technical, complex, and confidential matters.
  • Keeps accurate employee time records for all of the staff assigned to the office. Prepares, maintains and submits electronic timecards for designated staff; reminds approving official of deadline to approve timecards. Distributes or mails pay statements, if applicable.
  • Orders supplies, maintains fund control data, recommends increases or decreases in funding for the Fund Control Point to leaders. The incumbent is responsible for attending appropriate acquisition training and signing VA Form 0242, Government-wide Purchase Card Certification, to become the contracting officer of record for any purchases made with the card.
  • Obtains, sorts, reviews and distributes incoming mail, publications, regulations and directives to the appropriate staff with appropriate notation as to who is to prepare response, how reply is addressed, for whose signature, etc.
  • Coordinate the GIP activities concerning office inventories of supplies. Prepares and submits work orders for mechanical repairs and other related needs for office areas. Keep basic office supplies in stock/order office supplies as needed.
  • Assists in the summarization of reports to the leaders and other staff and assists in the tracking of financial obligations made through IFCAP, The data and reports are used to plan budgets, determine obligations and prepare for new programs. Information is also used to ensure that funds are not over obligated.
  • Coordinates prospective visits with appropriate staff, when necessary.
  • Sets up and coordinates travel arrangements to include preparation of itinerary hotel reservations, and appropriate authorization and travel vouchers for the staff or any visiting prospective staff.

Work Schedule: Monday - Friday, 7:30am to 4:00pm
Telework: Eligible/dependent upon competency demonstration
Virtual: This is not a virtual position.
Recruitment/Relocation Incentive: Maybe authorized for highly qualified applicants.
Position Description Title/PD#: Program Support Assistant (OA)/ 00073-0
Physical Requirements: Work is primarily sedentary in nature and requires occasional walking, standing, bending and carrying of light items such as books, papers, medical records, etc. Occasional commuting between the Medical Center divisions and the local affiliated institution is required.

Requirements

Help

Conditions of employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization.

Specialized experience typically includes but is not limited to: Using word processing software and printing equipment to create, copy, edit (i.e., make insertions or deletions or move material from one place to another), storing, retrieving and printing a variety of documents using a glossary of prerecorded formats, letters, standard paragraphs, and mailing lists; Maintaining the calendar, meeting and conference schedules for the assigned service chiefs and staff; Receiving and screening all incoming email and telephone correspondence involving technical, complex, and confidential matters; Preparing, maintaining and submitting electronic timecards for designated staff, reminding approving official of deadline to approve timecards, and distributing or mailing pay statements, if applicable. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.

AND:


TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The following will be communicated to applicants for VA employment in a testing designated position and will also be included in all VA vacancy announcements for such positions: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drugs use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise - "To care for those who have served in our nation's military and for their families, caregivers, and survivors. How would you like to become a part of a team providing compassionate care to Veterans?

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries.

The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").
As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Agency contact information

Heather Shipp
Phone
(302) 333-6713
Email
heather.Shipp@va.gov
Address
Wilmington VA Medical Center
1601 Kirkwood Highway
Wilmington, DE 19805
US

Visit our careers page

Learn more about what it's like to work at Veterans Health Administration, what the agency does, and about the types of careers this agency offers.

http://www.vacareers.va.gov/.

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.