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The Department of Health and Human Services (HHS) is looking for dynamic and energetic leaders to join the Senior Executive Service (SES) - a talented team of men and women charged with leading the continuing transformation of our government.

This position is SES, an elite group of senior government leaders who possess a diverse portfolio of experience and expertise required to lead across organizations. This cadre of dedicated executives is charged with providing strategic leadership and upholding a commitment to public service that transcends loyalty to a specific agency mission or individual profession. As an SES member, you will influence the direction of innovation and transformation of the federal government and lead the next generation of public servants.

As part of the SES at HHS, you will be among a group of highly skilled executives, contributing to one of the most important missions in the federal government. So, don't just make a career move...make a difference! The Department of Health and Human Services Senior Executive Service - Leaders who touch lives.

As Director, Digital Services Offices, you will:

report directly to CDC's Chief Information Officer (CIO) with responsibility to provide cutting-edge digital services to CDC, including but not limited to, product and platform management, agile application development, robust enterprise cloud services, advanced data analytics, and visualization capabilities;
establish a vision, strategy, and operational plan that will drive the ongoing modernization of IT and digital services that support CDC staff and partners to achieve the public health mission;
maintain and enhance a robust, secure, and reliable network infrastructure to meet the technology needs of CDC now and in the future supporting public health data and IT modernization efforts;
manage the planning, direction, and execution of a $100+ million dollar budget through people and contracts that optimize delivery and increase the collective responsiveness of digital services at enterprise scale;
provide recommendations for future directions to the CIO or Deputy CIO on relevant industry trends and federal guidance and offer solutions that emphasize customer-centered, outcomes-focused digital services;
direct the processes to create an organization focused on continuous improvement to incorporate user feedback, best practices within the industry, changing agency needs, and emerging technologies in the marketplace;
manage the CDC-wide IT infrastructure continuity of operations and disaster recovery capabilities ensuring integrity, availability, security, and recoverability of critical data and systems.

Requirements

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Conditions of employment

U.S. citizenship is required.
Direct Deposit: All federal employees are required to have salary payments made by direct deposit to a financial institution of their choosing.
All qualification requirements must be met by the closing date of the announcement.
One-year probationary period may be required.
This position requires completion of a public financial disclosure report.
Background and/or Security investigation, if selected for position.
Drug screening required.
Recruitment incentive may be authorized.

Qualifications

All competitive candidates for SES positions with the federal government must demonstrate leadership experience indicative of senior executive level management capability. This executive experience includes serving in a managerial capacity to a large and diverse organization with responsibility for promoting economy, efficiency, and effectiveness in the administration of programs and operations. To meet the qualification requirements for this position, you must show in your resume that you possess the six Fundamental Competencies, the five Executive Core Qualifications (ECQs), and the Professional/Technical Qualifications (PTQs) listed below. Your resume should emphasize levels of responsibility, scope, and complexity of programs managed, program accomplishments, and results.

SPECIALIZED EXPERIENCE REQUIREMENT
Applicants must have at least one year of specialized experience directly related to this position that provided candidates with the particular knowledge, skills, and abilities to successfully perform the duties of the position to include senior-level managerial and leadership experience with providing supervisory oversight to a large and diverse workforce responsible for promoting economy, efficiency, and effectiveness in the administration of a digital services organization that includes IT and data infrastructure, cloud ecosystems, enterprise business applications and platforms, and product portfolios.

FUNDAMENTAL COMPETENCIES
Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation.

EXECUTIVE CORE QUALIFICATIONS (ECQs)
1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
4. Business Acumen: The ability to manage human, financial, and information resources strategically.
5. Building Coalitions: The ability to build coalitions internally and with other federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

PROFESSIONAL/TECHNICAL QUALIFICATIONS (PTQs)
This position also requires applicants to have PTQs that represent knowledge, skills, and abilities essential for success in this role. The following PTQs must be evident in your resume. A narrative response is not required separately for the ECQs, PTQs, and characteristics but your resume should contain sufficient information to demonstrate your level of experience and qualifications related to the position.

1. Senior-level experience leading a large, diverse workforce delivering complex technology products and services utilizing customer experience strategies, resource management, and performance outcomes.

2. Senior-level experience leading enterprise functions for a 100+ million dollar digital services portfolio of multiple products, projects, systems, and acquisitions.

3. Knowledge of regulations, policies, and standards to ensure compliance for information, data, security, and systems in digital services environment.

DESIRABLE QUALIFICATION
Education, certifications, and professional recognition related to the IT/digital services field.

You must complete the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12251213

It is strongly recommended that you visit the Office of Personnel Management (OPM) Executive Core Qualifications (ECQs) webpage for more information regarding the Fundamental Competencies and ECQs.

If selected, you will be required to immediately provide ECQ draft narratives. A final package must be certified by an OPM Qualifications Review Board (QRB) prior to being appointed to the position. If you are currently serving in a career SES appointment, eligible for reinstatement into the SES, or successfully completed an SES Candidate Development Program approved by the Office of Personnel Management (OPM), you will not need to draft ECQs.

You can find additional information on the proper preparation of ECQs in the OPM Guide to Senior Executive Service Qualifications. You are encouraged to follow the Challenge, Context, Action, and Result model outlined in the guide.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

This is a remote position. If selected, you will be required to sign a Workplace Flexibilities Agreement.

Salary for SES positions varies depending on qualifications. The annual salary range is at the beginning of this announcement. This position might be eligible for performance bonuses and performance-based pay adjustments.

STANDARDS OF CONDUCT/FINANCIAL DISCLOSURE
CDC Financial Disclosure: HHS fosters a work environment committed to government ethics. Through its ethics program, HHS seeks to prevent conflicts of interest on the part of executive branch employees. A conflict-free HHS allows its public servants to make impartial decisions based on the interests of the public when carrying out governmental responsibilities, to serve as good stewards of public resources, and to loyally adhere to the Constitution and laws of the United States. As an executive branch employee, you will be subject to the Standards of Ethical Conduct and the criminal conflict of interest statutes. An introduction to federal ethics will be available during orientation. You must complete the remainder of your initial ethics training during your first three months at HHS. Further details on this will be provided during orientation.

You might be required to a file a public or confidential financial disclosure report within 30 days of your appointment. You will receive formal notification if a disclosure report is required. This can require information such as recent sources of income, financial interests you hold, and outside activities you participate in, as well as similar information from a spouse or any dependent children. If you have questions, please contact the Deputy Ethics Counselor or Ethics Coordinator for your office, which you can find here: https://www.hhs.gov/about/agencies/ogc/contact-ogc/agency-deputy-ethics-counselors-and-ethics-coordinators/index.html

Security and Background Requirements
If you have not previously completed a background security investigation, one will be required. Appointment will be subject to your successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation might be required at a later time. All information concerning your qualifications is subject to investigation. False representation can be grounds for non-consideration, non-selection, or appropriate disciplinary action.

E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates you to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume with no more than five (5) numbered pages is recommended.

Once the application process is complete, a review of resume and supporting documentation will be made and compared against your application to determine if you are qualified for this position. After reviewing your resume and/or supporting documentation, if a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

A multi-step process is used to evaluate and refer applicants:

1. Minimum requirements: Your application must show that you meet all requirements including the education and/or experience required for this position. You may be rated "not qualified" if you do not possess the qualification requirements for the position. If your application is incomplete, you may be found "ineligible".

2. Rating: A panel of subject matter experts will review your application and evaluate your qualifications for this position based on the information in your application. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position.

3. Referral: After review by the rating panel and you are determined among the best qualified candidates, your application will be referred to a selecting official for consideration and possible interview.

Your supporting documents are an integral part of the process for determining your qualifications for the position. If your responses are not supported by your resume, you will be eliminated from consideration. Incomplete or late applications will not receive further consideration.

The application process to recruit for this position is the RESUME BASED method. Separate written narratives addressing the ECQs and PTQs will not be considered at this time. Evidence of your qualifications for the ECQs and PTQs must be clearly demonstrated in your resume.

Required Documents

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You are required to submit the following documents to be considered for the position:

1. Resume, recommended no more than five numbered pages including your full name, address, and phone number; Education (College/University name, address, major of study, type and year of degree); Work Experience (Job title, employer's name and address, month and dates of employment, hours per week, salary, supervisor's name and phone number); Duties/Responsibilities; evidence of experience which addresses the ECQs and PTQs; Other qualifications (job-related training courses, skills, certifications and licenses, honors, awards, and special accomplishments).

Do not include the following types of information in your profile or resume:

Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as age, gender, religious affiliation, etc.
Encrypted and digitally signed documents

NOTE: The upload process for the USAJOBS resume template or Word document might cause your resume to be longer than five (5) numbered pages. Your resume should be submitted with numbered pages. Please verify the number of pages before you submit your application.

2. Online Assessment Questionnaire.https://apply.usastaffing.gov/ViewQuestionnaire/12251213

Other supporting documents, if applicable:

3. Cover Letter (optional)

4. Proof of OPM SES Qualifications Review Board certification (including OPM-approved SES Candidate Development Program graduates), if applicable.

5. Current and Former Federal Employees Documentation - You MUST submit a copy of your most recent SF-50 (Notification of Personnel Action) or equivalent personnel action form which shows your current grade and service status and others for SES appointments.

6. Current or Former Political Appointees - Agencies must seek prior approval from the Office of Personnel Management (OPM) before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Current or Former Political Appointees: Submit SF-50.

7. Public Health Service (PHS) officer Active Duty - PHS officers interested in performing the duties of this position as an active-duty PHS officer must provide a copy of your current duty station Personnel Order (PHS-7063). Please remove your SSN from any documents where listed before submission (if applicable). NOTE: If selected, the billet grade of this position will remain O6 unless you are temporarily promoted to a Flag grade officer by a Flag Board at Commissioned Corps Headquarters.

8. Public Health Service (PHS) officer Separating Active-duty - PHS officers interested in performing the duties of this position as a civilian must provide a copy of separation documentation confirming your separation effective date and the last day at the duty station. NOTE: PHS officers interested in applying for this position as a civilian must be separating from the U.S. Public Health Service Commissioned Corps and eligible to start the position while on terminal leave, after their final day at their duty station.

For Résumé and Application Tips visit: USAJOBS Help Center.

NOTE: Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Documents submitted that are not listed in the Required Documents section of this announcement will not be considered or forwarded to the rating panel or selecting official.

Help

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.

You must submit the complete online application and documentation specified in the Required Documents by 11:59 PM (EST) on 01/29/2024 of this announcement to receive consideration.

To begin:

Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you are unable to apply online:

Applicants external to CDC - Contact the CDC Helpdesk by phone (770) 488-1725 or email HRCS@CDC.GOV.
Applicants internal to CDC - Contact the OHR Service Desk.

Applicants are strongly encouraged to apply online. Applying online, through your USAJOBS account, will expedite the application process and allow you to check your application. If you utilize the Alternate Application method, your USAJOBS account will not display this application or status updates related to this application.

Qualifying active-duty PHS officers interested in performing the duties of this position while remaining active-duty or separating may apply online to this announcement to be referred accordingly. Please provide required documents accordingly as listed in the Required Documents section of this announcement.

Veteran's Preference does not apply to SES.

To view the questionnaire, click on the following link:
https://apply.usastaffing.gov/ViewQuestionnaire/12251213

Agency contact information

CDC HELPDESK

Phone: (770) 488-1725
Email: HRCS@CDC.GOV

Address: OCOO-OCIO-DIGITAL SERVICES OFFICE-OFFICE OF THE DIRECTOR
1600 CLIFTON RD NE
ATLANTA, GA 30333
US

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. Best qualified candidates may be referred for an interview and may be required to undergo a reference check. OPM may review qualifications and make recommendations on final selections to the approving authority. We expect to make a selection within 90 days of the closing date of this announcement.

HHS has a critical preparedness and response mission: HHS protects the American people from health threats, researches emerging diseases, and mobilizes public health programs with domestic and international partners. In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.

Required Documents

Help

You are required to submit the following documents to be considered for the position:

1. Resume, recommended no more than five numbered pages including your full name, address, and phone number; Education (College/University name, address, major of study, type and year of degree); Work Experience (Job title, employer's name and address, month and dates of employment, hours per week, salary, supervisor's name and phone number); Duties/Responsibilities; evidence of experience which addresses the ECQs and PTQs; Other qualifications (job-related training courses, skills, certifications and licenses, honors, awards, and special accomplishments).

Do not include the following types of information in your profile or resume:

Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as age, gender, religious affiliation, etc.
Encrypted and digitally signed documents

NOTE: The upload process for the USAJOBS resume template or Word document might cause your resume to be longer than five (5) numbered pages. Your resume should be submitted with numbered pages. Please verify the number of pages before you submit your application.

2. Online Assessment Questionnaire.https://apply.usastaffing.gov/ViewQuestionnaire/12251213

Other supporting documents, if applicable:

3. Cover Letter (optional)

4. Proof of OPM SES Qualifications Review Board certification (including OPM-approved SES Candidate Development Program graduates), if applicable.

5. Current and Former Federal Employees Documentation - You MUST submit a copy of your most recent SF-50 (Notification of Personnel Action) or equivalent personnel action form which shows your current grade and service status and others for SES appointments.

6. Current or Former Political Appointees - Agencies must seek prior approval from the Office of Personnel Management (OPM) before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Current or Former Political Appointees: Submit SF-50.

7. Public Health Service (PHS) officer Active Duty - PHS officers interested in performing the duties of this position as an active-duty PHS officer must provide a copy of your current duty station Personnel Order (PHS-7063). Please remove your SSN from any documents where listed before submission (if applicable). NOTE: If selected, the billet grade of this position will remain O6 unless you are temporarily promoted to a Flag grade officer by a Flag Board at Commissioned Corps Headquarters.

8. Public Health Service (PHS) officer Separating Active-duty - PHS officers interested in performing the duties of this position as a civilian must provide a copy of separation documentation confirming your separation effective date and the last day at the duty station. NOTE: PHS officers interested in applying for this position as a civilian must be separating from the U.S. Public Health Service Commissioned Corps and eligible to start the position while on terminal leave, after their final day at their duty station.

For Résumé and Application Tips visit: USAJOBS Help Center.

NOTE: Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Documents submitted that are not listed in the Required Documents section of this announcement will not be considered or forwarded to the rating panel or selecting official.

How to Apply

Help

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.

You must submit the complete online application and documentation specified in the Required Documents by 11:59 PM (EST) on 01/29/2024 of this announcement to receive consideration.

To begin:

Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you are unable to apply online:

Applicants external to CDC - Contact the CDC Helpdesk by phone (770) 488-1725 or email HRCS@CDC.GOV.
Applicants internal to CDC - Contact the OHR Service Desk.

Applicants are strongly encouraged to apply online. Applying online, through your USAJOBS account, will expedite the application process and allow you to check your application. If you utilize the Alternate Application method, your USAJOBS account will not display this application or status updates related to this application.

Qualifying active-duty PHS officers interested in performing the duties of this position while remaining active-duty or separating may apply online to this announcement to be referred accordingly. Please provide required documents accordingly as listed in the Required Documents section of this announcement.

Veteran's Preference does not apply to SES.

To view the questionnaire, click on the following link:
https://apply.usastaffing.gov/ViewQuestionnaire/12251213

Agency contact information

CDC HELPDESK

Phone: (770) 488-1725
Email: HRCS@CDC.GOV

Address: OCOO-OCIO-DIGITAL SERVICES OFFICE-OFFICE OF THE DIRECTOR
1600 CLIFTON RD NE
ATLANTA, GA 30333
US

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. Best qualified candidates may be referred for an interview and may be required to undergo a reference check. OPM may review qualifications and make recommendations on final selections to the approving authority. We expect to make a selection within 90 days of the closing date of this announcement.

HHS has a critical preparedness and response mission: HHS protects the American people from health threats, researches emerging diseases, and mobilizes public health programs with domestic and international partners. In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.