The Records Management Officer (RMO) position is in the Support Services Division. Under the general direction of the Support Services Division Chief, the RMO for VBA facilities has oversight for the facility wide Records management program. The RMO is the subject matter expert for the facility Records Management Program. These records management functions include oversight and management of the records information life cycle.
Summary
The Records Management Officer (RMO) position is in the Support Services Division. Under the general direction of the Support Services Division Chief, the RMO for VBA facilities has oversight for the facility wide Records management program. The RMO is the subject matter expert for the facility Records Management Program. These records management functions include oversight and management of the records information life cycle.
Develop and implement facility policies and procedures in accordance with VA and VBA policy, National Archives and Records Administration (NARA) and other applicable federal laws and regulations.
Coordinates records management functions with Records Management Technicians, business lines, and management.
Receives training and utilizes the acquired training to conduct uniform training to business lines liaisons.
Conducts focused monitoring and auditing of records created and maintained by business lines.
Maintains a thorough working knowledge of VA/VBA Systems of Records, VA/VBA privacy policy, Freedom of Information Act, Office of Management and Budget, NARA, and other federal laws and regulations.
Develops standardized file inventory/file plan and indexing approaches, where appropriate, to simplify the use, access, and integration of information within the facility.
Works to ensure facility compliance with VA/VBA policy, NARA, and other applicable federal laws and regulations for records management program and recommends at the facility and national level Improvements in records management practices.
Conducts frequent sampling and spot checks to ensure compliance with station shredding policies.
Maintains facilities master file inventory/file plan ensuring all records, without regard to physical characteristic, are included.
Facilitates regular interdisciplinary records management committee meetings and participates in other facility committees pertaining to the information life cycle (i.e., records management committee).
Ensures departing employees do not remove Federal records from facility custody.
Reviews all contracts that involve the creation, maintenance and use, storage or disposal of VA records to ensure the inclusion of proper records management language and clauses as required by NARA. Ensures compliance with station shredding policies.
Identifies and reports problems and deficiencies in the records management program for corrective action.
Assists DRMOs/RMTs in identifying resources and responsibilities needed for adequate records management.
Promotes and elevates records management practices to facility management in accordance with policy.
Evaluates and audits records maintained by business lines to ensure work processes and policies related to the information lifecycle are adhered to and documented.
Compiles and presents results to facility leadership for corrective action.
Works in conjunction with Regional Counsel, General Counsel, and the Information Security Officer (ISO) to research, determine, document, and implement a process for administering legal holds and the resumption of records destruction.
System of Records (e.g., temporary records, non-record material, working papers, personal papers, etc.) and acts as a facility point of contact for management of unscheduled records.
Researches, analyzes, and evaluates data for response to information requests; assembles and reviews proposed FOIA release packages keeping abreast of recent developments in the field of disclosure, including recent court and department decisions, current legislative resolutions or problems encountered within the FOIA program. Reviews and analyzes appeals from denials of access to records requested under FOIA and recommending final agency decision on release/non-release of records. Serving as the liaison to external customers and recipients to clarify and resolve issues.
Processes Privacy Act data requests; provides guidance and advice on Federal privacy policy and processes; evaluates confidential personal records that, if released, would constitute an unwarranted invasion of personal privacy; evaluates the impact of the Privacy Act and regulations on the RO's activities; coordinates with internal organizations, such as the agency's information technology security office; represents the agency on issues related to the Privacy Act and other information privacy requirements; assessing privacy risks associated with programs, operations, and technology; ensures compliance with agency privacy program requirements; conducts educational training sessions on Privacy Act requirements
Work Schedule: Full time, Monday - Friday 8:00 am - 4:30 pm Telework Eligible: Yes per Agency guidelines Occasional Travel: Required Compressed Schedule: Available Relocation/Recruitment Incentives: None Financial Disclosure Report: Not required
Title/PD#: Records and Information Management Specialist GS - 12; PD# 39982-A
Selectees are subject to a background/suitability investigation
Selective Service registration is required for males born after 12/31/1959
A probationary period may be required for employees and supervisors
Selected applicants will be required to complete an online onboarding process.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
Qualifications
Specialized Experience:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
One year of specialized experience: equivalent to the GS-11 level. Includes, but is not limited to, development and maintenance of records management and privacy programs and/or initiatives, conducting studies to determine program needs, ensuring the protection of Veteran, employee and other agency sensitive information from unauthorized use, disposal and destruction. Applicants possess substantial experience planning and managing a records management program that includes training all levels of employees, to include subordinate and supervisory, on the rules and regulations regarding records management and protection of sensitive information under the Privacy Act of 1974 and HIPPA.
Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Competencies:
Compliance - Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance. Skill in developing and implementing facility policies and procedures in accordance with VA and VBA policy, National Archives and Records Administration (NARA) and other applicable federal laws and regulations.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Ability to communicate general and/or program specific training orally to all employees related to records management, to include records information
life cycle, maintenance (use, file and access), amendment, and disposition (destruction, shredding sanitization, and transfer).
Technical Competence/Critical Thinking- Knowledge of how to perform one's job. Refers to specialized knowledge that is acquired through formal training or extensive on-the-job experience to assist business lines in completion of records management, retirement, and records retrieval projects. Objectively analyzes and evaluates an issue to form an opinion/judgment/conclusion; Uses logic and reasoning to research, interpret and apply information such as regulatory and/or procedural guidance. Identifies the strengths and weaknesses of alternative solutions, conclusions or approaches to problems; Integrates information into development of a resolution.
Communication/Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Skill in oral and written communication with people from a variety of backgrounds, varying levels of understanding, and varying levels within the organization and external to the organization. Expresses information (for example, ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (for example, technical, sensitive, controversial).
The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here.
Education
There is no educational substitution for the GS-12 level.
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for federal employment. You can verify your education here. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Additional information
Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or disabled Veterans with a compensable service-connected disability of 30% or more. Please contact the special placement coordinator or the human resources specialist listed on this vacancy for more information regarding applying for consideration under schedule A or as a 30% disabled Veteran.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. Information about ICTAP and CTAP eligibility can be found here.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online view the following link for information regarding an Alternate Application.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume or who do not possess the education to substitute for it will not be referred for consideration.
After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:
If you are referred for consideration, you may be asked to submit additional job-related information, which may include, but is not limited to responses to the knowledge, skills, and abilities; completion of a work sample, and/or an interview.
Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Notice to Applicants: It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required for all applicants:
Resume
Review the information below and submit any additional documents (as needed) to demonstrate your eligibility and/or qualifications for the position: Current Federal Employees:
If you are applying using your status as a current federal employee or as a VEOA candidate (who is a current federal employee) you must submit an SF-50.
To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 in order to demonstrate their eligibility.
If you previously held a higher grade, you must also submit an SF-50 showing that grade.
Resume
Your resume may be submitted in any format, however we strongly recommend using USA Jobs resume builder as it contains all of the information required on federal resumes.
For qualifications determinations your resume must contain hours worked per week, the dates of employment, and the level of your experience. If your resume does not contain this information you will not receive consideration for this position.
If you submit more than one copy of your resume, only the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Applicants claiming Veterans' preference must also submit:
A legible copy of your DD Form 214, "Certificate of Release or Discharge from Active Duty," showing all dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable. Copies of DD-214's can be requested here.
Current active duty members must submit a signed statement of service from their commander dated within the last 120 days that contains their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so eligibility can be determined.
Veterans claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
If you are unsure as to whether you qualify for Veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor here.
Applicants claiming CTAP/ICTAP eligibility must also submit:
Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from. Or
Worker's compensation separation: agency certification of inability to place employee and notification of separation or a separation SF-50. Or
Disability annuity termination: Notification from OPM of disability annuity termination and separation SF-50 of the last position held. Or
Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You will not be contacted for additional information.
In addition to the information listed above, please use this checklist to ensure you have included other documents required for your application.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/12225277 and submit the documentation specified in the job announcement. Documents will not be accepted after the closing date of the announcement.
The complete application package must be submitted by 11:59 PM (EST) on 12/22/2023 to receive consideration.
1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click submit my answers to submit your application package.
Note: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, select the application status link and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS accountand click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Detroit Regional Benefit Office
Federal Building, 477 Michigan Ave
Detroit, MI 48226
US
Next steps
After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your resume and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USAJOBS account and clicking on "Application Status." For a more detailed update of your status, click on "more information." Information regarding applicant notification points can be found in the USAJOBS Resource Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required for all applicants:
Resume
Review the information below and submit any additional documents (as needed) to demonstrate your eligibility and/or qualifications for the position: Current Federal Employees:
If you are applying using your status as a current federal employee or as a VEOA candidate (who is a current federal employee) you must submit an SF-50.
To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 in order to demonstrate their eligibility.
If you previously held a higher grade, you must also submit an SF-50 showing that grade.
Resume
Your resume may be submitted in any format, however we strongly recommend using USA Jobs resume builder as it contains all of the information required on federal resumes.
For qualifications determinations your resume must contain hours worked per week, the dates of employment, and the level of your experience. If your resume does not contain this information you will not receive consideration for this position.
If you submit more than one copy of your resume, only the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Applicants claiming Veterans' preference must also submit:
A legible copy of your DD Form 214, "Certificate of Release or Discharge from Active Duty," showing all dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable. Copies of DD-214's can be requested here.
Current active duty members must submit a signed statement of service from their commander dated within the last 120 days that contains their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so eligibility can be determined.
Veterans claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
If you are unsure as to whether you qualify for Veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor here.
Applicants claiming CTAP/ICTAP eligibility must also submit:
Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from. Or
Worker's compensation separation: agency certification of inability to place employee and notification of separation or a separation SF-50. Or
Disability annuity termination: Notification from OPM of disability annuity termination and separation SF-50 of the last position held. Or
Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You will not be contacted for additional information.
In addition to the information listed above, please use this checklist to ensure you have included other documents required for your application.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/12225277 and submit the documentation specified in the job announcement. Documents will not be accepted after the closing date of the announcement.
The complete application package must be submitted by 11:59 PM (EST) on 12/22/2023 to receive consideration.
1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click submit my answers to submit your application package.
Note: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, select the application status link and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS accountand click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Detroit Regional Benefit Office
Federal Building, 477 Michigan Ave
Detroit, MI 48226
US
Next steps
After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your resume and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USAJOBS account and clicking on "Application Status." For a more detailed update of your status, click on "more information." Information regarding applicant notification points can be found in the USAJOBS Resource Center.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
