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Public Affairs Specialist (Social Media/Digital Communications Manager)

National Foundation on the Arts and the Humanities
National Endowment for the Humanities
Office of Communications
This job announcement has closed

Summary

NEH is an independent grant-making agency of the government dedicated to supporting research, education, preservation, and public programs in the humanities.

Overview

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Hiring complete
Open & closing dates
12/08/2023 to 01/08/2024
Salary
$64,957 to - $102,166 per year
Pay scale & grade
GS 9 - 11
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
11
Job family (Series)
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
24-12231852-KB-DE
Control number
764995300

This job is open to

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Clarification from the agency

United States Citizens

Duties

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  • Research and Writing. Researches and creates content for social media content for Twitter/X, Facebook, Instagram, YouTube, LinkedIn, and other NEH channels, tied to agency events and happenings in the humanities infrastructure. Researches, plans, and writes communications and marketing materials including a monthly NEH newsletter, factsheets, infographics, and web articles about NEH initiatives and grant-supported projects. As directed by the Director, undertakes research assignments and prepares a variety of written materials such as reports, letters, fact sheets, advisories and promotional materials. Often, the assignments may be made with little lead time while tied to tight deadlines. In some instances, the needed information will be found in internal sources such as computer records, committee books and grant files. On other occasions, the incumbent will have to consult external sources such as news organizations, grant recipients, libraries and other government agencies.
  • Social Media and Digital Communications: Assists in developing a digital marketing and communications strategy that will allow the NEH to cultivate and enhance meaningful relationships with targeted, high level external audiences, including Congress, the executive branch, media, and key influencers. Creates and implements audio, video, and visual information (photos, graphics, and video) strategy. Plans marketing, advertising, and public outreach for NEH events.
  • Monitoring and Reporting on Digital Outreach: Monitors systems that track and document communications and public engagement and outreach activities and assists in creating and managing a comprehensive editorial calendar. Monitors and pulls digital metrics regularly and create reports for divisions and senior management. Identifies challenges and emerging digital communications issues faced by NEH, defines opportunities and solutions, and executes them.
  • Liaison with NEH Divisions and Offices. Implements agency-wide social media and digital marketing calendar and planning in consultation with a wide range of NEH offices and divisions. Through frequent contacts with a number of assigned NEH divisions and offices, keeps abreast of upcoming grants, programs, initiatives, staff changes and other NEH news opportunities. On a frequent basis, takes the initiative to suggest to the Director possible social media, video, and web feature stories based upon interesting or unusual news angles or other leads to help promote NEH-supported projects and activities.
  • Office Teamwork. As directed by the Director, the incumbent participates and contributes to any of the full range of responsibilities and tasks managed by the Office of Communications. These tasks may include proofreading Communication materials, handling the preparation of the daily news summary, maintaining and updating database records, and providing special assistance for projects directed by other senior staff members.

Requirements

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Conditions of employment

  • U.S. Citizen
  • Relevant experience and/or education
  • Favorable background investigation
  • Males born after 12/31/1959 must be registered with the Selective Service

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

At the GS- level-9 Qualified candidates must possess:
1 year of specialized experience equivalent to at least the GS-7 level or equivalent experience.

Specialized experience is experience which is directly related to the line of work of the position to be filled and which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position, for example: Creating content for social media; assisting in developing communication strategy; writing and research for communications material; monitoring digital metrics and creating reports; implementing audio, video, and visual information strategies.

At the GS- level-11 Qualified candidates must possess:
1 year of specialized experience equivalent to at least the GS-9 level or equivalent experience.

Specialized experience is experience which is directly related to the line of work of the position to be filled and which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position, for example: Creating content for social media; assisting in developing communication strategy; writing and research for communications material; monitoring digital metrics and creating reports; implementing audio, video, and visual information strategies. Developing new information such as news briefings, digital and video assets and media for conferences and meetings with non-profit organizations.

As part of the online application process you will need to respond to a series of questions designed to assess your possession of the following knowledge, skills, abilities, and/or competencies:

  • Communications and Media
  • Multimedia Technologies
  • Oral Communication
  • Writing

Education

**A WRITING SAMPLE IS PREFERRED, BUT NOT REQUIRED.**
**A DEGREE IN HUMANITIES IS PREFERRED, BUT NOT REQUIRED.**

Additional information

Location Negotiable After Selection, United States**NOTE: The salary range above reflects the Washington DC Locality pay, salary will be adjusted based on the negotiated location upon selection. **

1. If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

2. If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must attach an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.

3. You can apply for a non-competitive appointment if you meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severely disabled; certain Vietnam era and disabled veterans; returned volunteers from the Peace Corps or Vista, etc. Please indicate the type of special appointment you are seeking, if any, on your application and follow all other instructions for applying shown in this announcement.

4. All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at http://www.opm.gov/qualifications.

5. This position may require completion of a 1-year probationary period.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated and rated under the Category Rating and Selection Procedures. We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this position. You will be further evaluated against job-related criteria and placed in one of three pre-defined categories:

  • Best Category - Meets the basic qualification requirements for the vacancy announcement and has successful experience in the same or similar job that has demonstrated outstanding proficiency in applying knowledge, skill, and ability in the critical competencies for this position.
  • Better Category - Meets the basic qualification requirements for the vacancy announcement and demonstrates proficiency in the critical competencies for this position.
  • Qualified Category - Meets the specialized experience outlined in the minimum qualifications requirements section of the vacancy announcement.
Application of Veterans' Preference

* The Category Rating process does not add veterans' preference points or apply the "rule of three" but protects the rights of veterans by placing them ahead of non-preference eligibles within each category.

* Preference eligibles who meet MINIMUM REQUIREMENTS and the SPECIALIZED EXPERIENCE REQUIREMENTS and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher.

Any exaggeration of an applicant's experience, false statements, or attempts to conceal information may be grounds for rating an applicant ineligible, not hiring the applicant, or for termination after he/she begins work. If a determination is made that in responding to the competency-based question an applicant has rated themselves higher than is evident in their resume, experience, and/or education, the applicant's score may be manually adjusted by a Human Resource Specialist.

INCOMPLETE APPLICATIONS will receive a rating of IFM (ineligible due to missing forms). Requests for reconsideration will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software, fax transmissions, etc.

Only send documentation as requested/required by this announcement and that directly supports your qualifications for this position.

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