As a Management and Program Analyst, you will analyze, evaluate, and improve the efficiency of internal administrative operations, organizations, and management and plans, analyzes, and evaluates the effectiveness of program operations.
Location of Position: General Services Administration (GSA), Federal Acquisition Service, Technology Transformation Service (TTS), Office of TTS Operations
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Summary
As a Management and Program Analyst, you will analyze, evaluate, and improve the efficiency of internal administrative operations, organizations, and management and plans, analyzes, and evaluates the effectiveness of program operations.
Location of Position: General Services Administration (GSA), Federal Acquisition Service, Technology Transformation Service (TTS), Office of TTS Operations
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Your application will be considered if you are a: • GSA TTS employees only • GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP). You must be serving
on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.
Uses qualitative and quantitative methods to assess progress and ensure the accomplishment of program goals and objectives vital to the success of the organization.
Reviews and evaluates established and proposed policies and procedures to determine impact. Formulates and evaluates possible courses of action for resolving complex issues; draws conclusions based on relevant facts; and, recommends well thought out solutions based on studies and other relevant data.
Serves as a subject matter expert; provides high level technical advice and authoritative guidance for program area. Exercises forward thinking to address and analyze problems, issues and challenges facing the operations of programs.
Determines level of efficiency and effectiveness and makes recommendations on whether to retain, modify or eliminate management policies, legislation, regulations, procedures, goals, or objectives.
Formulates and recommends additional policies or procedures, or modifications to improve the efficiency and effectiveness of current operations. Prepares a variety of comprehensive status reports, management summaries, and briefing papers that identify problems.
US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility criteria within 30 days of the closing date
Meet time-in-grade within 30 days of the closing date, if applicable
Register with the Selective Service if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Serve a one year probationary period, if required.
Undergo and pass a background investigation (Tier 2 investigation level).
Business travel may be required.
Qualifications
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS-13 salary range starts at $98,496 per year.
Locality pay will be determined once the selectee's duty location has been established. To view current locality rates, visit - General Schedule (opm.gov)
To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is defined as experience analyzing and measuring the effectiveness, efficiency and productivity of administrative or technical programs; applying the principles of performance measurement to develop and implement metrics that assess project and program success; evaluating organizational strategies and corresponding strategic objectives for feasibility, consistency, and impact; using qualitative information and quantitative data to conduct studies, analyze results and make recommendations on programs and initiatives; communicating technical information and key findings through oral briefings, written reports, and data visualizations.
Education
This job does not have an education qualification requirement.
Additional information
GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
Reflected in our policies, procedures and work environment;
Recognized by our employees, customers and stakeholders; and
Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
Bargaining Unit Status
Bargaining Unit Status: This position is eligible for the bargaining unit
Relocation Not Paid
Relocation-related expenses are not approved and will be your responsibility.
Management Rights
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area, as needed, through other means, or not at all.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules and telework
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
Expert knowledge to analyze and evaluate the efficiency and effectiveness of programs; select appropriate qualitative and quantitative techniques for a specific situation; and develop and apply new approaches for conducting complex comprehensive studies which deal with issues affecting the improvement of management processes, systems, and the delivery of programs.
Expert knowledge of management and organizational principles and practices to assess the effectiveness of organizational management and administrative operations against best practices and make recommendations that address issues affecting the organization.
Mastery in using applicable software, tools, and systems to adapt analytical techniques and evaluation criteria in the measurement and improvement of operations and organizational productivity.
Expert advanced technical, functional knowledge of agency program goals and objectives, the sequence and timing of key program events and milestones sufficient to assess the effectiveness of organizational and administrative operations against best practices and make recommendations.
Skill in collaborating with stakeholders and partners in order to facilitate high level conversations, negotiate issues and to convey program office messages, priorities and commitments through a variety of methods and media communicating recommendations and briefing on findings with persons of different backgrounds and opinions.
Expert skills in written communication to prepare complex reports, to prepare administrative documents, policies, and procedures.
Skill in verbal communication in order to provide authoritative advice and guidance to: influence managers, Federal stakeholders and other officials to adopt and implement recommendations; gain cooperation and input from others on broad studies and projects; lead presentations to high ranking officials; represent the organization at meetings, conferences, and on workgroups; and provide technical assistance to Federal and non-Federal parties concerning programmatic activities.
Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.
Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
If you are eligible under GSA’s Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules and telework
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job. To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Technology Transformation Service
General Services Administration
Office of Human Resources Management
1800 F Street NW Room 1100
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job. To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Technology Transformation Service
General Services Administration
Office of Human Resources Management
1800 F Street NW Room 1100
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
