This position serves as a program specialist within the Department of Program Services (DPS), Court Services Office (CSO), Programs Division (PD). The CSO is responsible for the management of resources, programs, and services related to court administration and case management. PD provides support for court programs such as electronic public access, libraries, records management, bankruptcy noticing, court interpreting, court reporting, jury management, and the Central Violation Bureau.
Summary
This position serves as a program specialist within the Department of Program Services (DPS), Court Services Office (CSO), Programs Division (PD). The CSO is responsible for the management of resources, programs, and services related to court administration and case management. PD provides support for court programs such as electronic public access, libraries, records management, bankruptcy noticing, court interpreting, court reporting, jury management, and the Central Violation Bureau.
This position is open to the public.
This position allows for situational, and recurring telework but does not qualify for full-time or remote telework.
This position serves as a program specialist and will execute various assignments in support of the jury program. The individual assists in developing and deploying automated jury products and services for use by district courts via an external vendor and provides staff support for the federal automated jury program. This incumbent will frequently utilize strategic planning and execution in coordination with AO management; relevant AO advisory councils and advisory and working groups; and Judicial Conference committees to obtain the feedback necessary to fulfill the program's mission. The incumbent works closely with the Jury Court Program Administrator and a Jury Attorney Advisor to ensure products and services are delivered in compliance with the Jury Act.
The duties of the position may include, but are not limited to:
Tracking, researching, and organizing modification requests (MR) submitted by the district courts, and coordinating with the automated jury working group to prioritize MRs.
Reviewing use cases and working with automated jury vendors and court jury staff to ensure business requirements are complete.
Planning and executing deployments of new products such as IVR and kiosks, as well as national software updating to JMS and eJuror.
Maintaining program documentation and updating automated jury tracking database as courts implement new components and upgrade existing software.
Assisting with program office analysis of courts' practices.
Analyzing monthly support call logs for patterns to identify recurring issues that may need program office attention.
Assisting with meeting and workshop planning, including building agendas and coordination.
Coordinating issues within the program office, with multiple vendors, and other offices within the Administrative Office of the U.S. Courts.
Assisting in coordinating and managing contracts relating to the court automated jury program, monitoring contractor performance, and serving as the Contracting Officer Representative for the scanner support contract.
Representing the AO in various professional settings in matters relating to the automated jury program.
All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/.
All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.
Qualifications
Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.
Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specializedexperience must demonstrate experience in ALL areas as defined below:
(1) Experience with most aspects of planning and administering an operational program, and
(2) Experience with government procurement practices.
Highly Desired: In-depth knowledge of federal or state laws, regulations, and procedures related to jury selection and management.
Education
This position does not require education to qualify, however, a bachelor's degree in government, political science, criminal justice, or a related area is highly desired.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.
You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
For this job announcement the following documents and/or information are required:
Resume - Any written format you choose to describe your job-related qualifications.
Citizenship - Include country of citizenship on resume.
Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 01/03/2024 to receive consideration.
To begin, click
Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
Department of Program Services
One Columbus Circle, NE
Washington, DC 20544
US
Next steps
After a review of your complete application is made, you will be notified of your rating and referral to the hiring official if determined qualified. If further evaluation or interviews are required, you will be contacted.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
For this job announcement the following documents and/or information are required:
Resume - Any written format you choose to describe your job-related qualifications.
Citizenship - Include country of citizenship on resume.
Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 01/03/2024 to receive consideration.
To begin, click
Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
Department of Program Services
One Columbus Circle, NE
Washington, DC 20544
US
Next steps
After a review of your complete application is made, you will be notified of your rating and referral to the hiring official if determined qualified. If further evaluation or interviews are required, you will be contacted.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.