Skip to main content
U.S. flag
Back to results

IT Program Manager

General Services Administration
Technology Transformation Service
This job announcement has closed

Summary

As an IT Program Manager (PLCYPLN/INFOSEC), you will serve as a senior IT expert generating new IT projects, client partnerships, business, programs, and program components to explore state-of-the art solutions (i.e., IT software, applications, programs, and/or services) in government IT modernization.

Overview

Help
Hiring complete
Open & closing dates
11/27/2023 to 12/01/2023
Salary
$136,908 to - $183,500 per year
Pay scale & grade
GS 15
Location
FEW vacancies in the following location:
Anywhere in the U.S. (remote job)
Remote job
Yes - This is a full-time remote position. Location will be determined upon selection.
Telework eligible
Not applicable, this is a remote position.
Travel Required
Occasional travel - Business travel may be required.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
15
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
High Risk (HR)
Trust determination process
Announcement number
Q2-2024-0034
Control number
762015700

This job is open to

Help

Clarification from the agency

This public notice is issued under Direct Hire Authority (DHA) to recruit IT talent to occupations for which there is a severe shortage of candidates or a critical hiring need. This means that we can hire any qualified candidate from this notice or any other source. For information on DHA, please visit http//www.opm.gov/directhire/index.asp.

Videos

Duties

Help

You must perform the following major duties:

Supervisory/Managerial Organizational Leadership

Directs and manages the work of the division, including subordinate supervisors. Organizes and plans staff work assignments; develops work plans for approved goals and objectives; ensures implementation of goals and objectives; and determines optimal approaches and solutions for long range program needs.

Communicates plans and broad work assignments to staff. Develops performance standards. Adjusts staffing levels. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Improves work methods and procedures to accommodate resource allocation decisions made at higher echelons. Decides the methodologies to use in achieving work goals and objectives and determining other management strategies.

Recommends position structures and interviews, selects, and trains employees. Appraises and recognizes performance of employees, ensuring reasonable equity of performance standards established by subordinate supervisors. Addresses work-related problems, counsels employees, and initiates disciplinary actions when necessary.

IT Program Management Expertise and Strategic Leadership

Develops, implements, and ensures compliance with plans, policies, and security and other standards within the division. Provides leadership, coordination, communication, integration and accountability for the overall success of the IT program, ensuring alignment with critical agency priorities. Responsible for program, organization, system, and enclave level information security, cybersecurity, and information assurance.

Serves as an authoritative consultant to senior/executive level management at customer agencies and provides expert advice to explore innovative approaches on a diverse range of highly technical and complex software, information security, product, service, and platform issues as well as more widespread issues affecting customer agencies’ missions.

Senior IT Expert

Serves as a senior IT expert in the areas of policy, planning, information security, and program product development. Oversees the implementation of state-of-the-art strategic plans to support the program vision and manage customer and other stakeholder expectations while facilitating and overseeing executive, managerial, and staff activities to ensure the effectiveness and efficiency of the identity and information security program organization and its growth.

Applies technical expertise in broad IT, information security, and software to consult with and advise customer agencies in modern software development methodologies, tools, techniques, and ways of thinking to create enduring change and advocate for and extend the adoption and application of innovative IT tools and techniques throughout government.

Examines policy issues and strategic planning with a long-term perspective. Determines objectives and sets priorities; anticipates potential threats or opportunities. Confers with key government and private officials and top IT experts in their field, representing GSA at technical symposia and conferences. Promotes TTS ways of working by making a strong case for iterative, accessible, user-centered design.

Requirements

Help

Conditions of employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Current or Former Political Appointees:  The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 4 investigation level). 
  • Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
  • Serve a one year supervisory or managerial probationary period, if required.
  • Current civil service employees will receive new appointments if selected under this DHA.

Qualifications

For each job on your resume, provide:

  • the exact dates you held  each job (from month/year to month/year) 
  • number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, AmeriCorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-15 salary range starts at $136,908 per year.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service.

Specialized experience is defined as:

  • Experience managing customer-focused teams.
  • Experience scaling and growing a technical program or product.
  • Experience leading a team that provides or supports modern IT systems, software systems, or platforms.
  • Experience supporting the overall planning, management, and direction of a technical program or product.
  • Experience building alignment with executive stakeholders.
  • Experience working on products with security and compliance considerations.

Also, you must have IT-related experience demonstrating EACH of the four competencies as described below:

IT SPECIALIST COMPETENCY REQUIREMENTS:

  • Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials). 
  • Customer Service - skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups. 
  • Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
  • Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate. 

Education

This job does not have an education qualification requirement.

Additional information

Bargaining Unit Status

This position is ineligible for the bargaining unit.

Relocation Not Paid

Relocation-related expenses are not approved and will be your responsibility.

Recruitment/Relocation Incentive

On a case-by-case basis, the following incentives may be approved:

  • Recruitment incentive if you are new to the federal government
  • Relocation incentive if you are a current federal employee
  • Credit toward vacation leave if you are new to the federal government

Management Rights

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

Diversity

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:

  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.

Our commitment is:

    • Reflected in our policies, procedures and work environment;
    • Recognized by our employees, customers and stakeholders; and
    • Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applications will be evaluated against the basic qualifications. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Veterans’ Preference does not apply to the direct hire recruitment procedures.

You may not be considered for the position, if any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education and/or experience is cause for not hiring you or dismissing you if hired. 

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found “well-qualified" for this vacancy. Well qualified is defined as: experience that exceeds the minimum qualifications of the position, demonstrated by meeting at least 51% or more of the listed competencies (i.e. 3 out of 5, or 4 out of 6, or 5 out of 8, etc.).

  1. Expert knowledge of IT program management, information security, and policy and planning theories, principles, concepts, standards, and practices and project management methods and concepts sufficient to represent the agency on interagency work groups established to develop governmentwide IT policy initiatives and solutions to critical issues.
  2. Expert knowledge of applying IT policy and planning methods, including the business value of information; methods and approaches for sharing information through the use of IT assets; capital planning guidelines (e.g., laws, regulations, policies) to agency business requirements.
  3. Expert knowledge of IT project management principles, methods, and practices as they pertain to IT solutions development, security, and improvement, including developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments.
  4. Ability to communicate complex technical requirements to non-technical personnel and prepares and presents briefings to executive and other management and staff officials on complex/controversial issues.
  5. Ability to oversee the planning of projects, setting priorities, assigning work, establishing deadlines, and reviewing and monitoring the quantity, quality, and timeliness of deliverables.

You may preview questions for this vacancy.

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.