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Supervisory IT Specialist

General Services Administration
General Services Administration - Agency Wide
This job announcement has closed

Summary

As a Supervisory IT Specialist, you will serve as a supervisor to an assigned organization and senior information technology (IT) expert developing, delivering, and supporting IT systems and services within an IT program office. 

Overview

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Hiring complete
Open & closing dates
11/27/2023 to 12/01/2023
Salary
$116,393 to - $183,500 per year
Pay scale & grade
GS 14
Location
FEW vacancies in the following location:
Anywhere in the U.S. (remote job)
Remote job
Yes - This is a full-time remote position. Location will be determined upon selection.
Telework eligible
Not applicable, this is a remote position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Supervisory status
Yes
Security clearance
Other
Drug test
No
Announcement number
Q2-2024-0028
Control number
761834700

This job is open to

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Clarification from the agency

This public notice is issued under Direct Hire Authority (DHA) to recruit IT talent to occupations for which there is a severe shortage of candidates or a critical hiring need. This means that we can hire any qualified candidate from this notice or any other source. For information on DHA, please visit https://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/

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Duties

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You must perform the following major duties:

Technical Duties:

Serves as a senior IT expert developing, delivering, and supporting agency IT program office systems and services. Develops and interprets policies, procedures, and strategies governing the planning and delivery of program office services. Provides expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues.

Provides leadership and information to develop and share best practices with agencies in areas such as market intelligence, government insight, or purchasing advice. Oversees the planning of projects, setting priorities, assigning work, establishing deadlines, and reviewing and monitoring the quantity, quality, and timeliness of deliverables.

Reviews draft or complete federal directives and other guidelines, such as those from the employing agency, Office of Management and Budget (OMB), National Institute of Standards and Technology, or the Federal Information Security Management Act to present impact assessments and/or implementation recommendations.

Identifies improvement opportunities for enterprise-level systems to support business processes, utilize emerging technologies, and integrate systems and applications. Ensures technical integration is achieved through participation in test planning, validation, and reviews. Evaluates the effects of emerging technologies on IT investments, business operations, and stakeholder needs/satisfaction.

Represents the IT program office in external meetings with key stakeholders, such as the agency Office of Governmentwide Policy, Government Accountability Office, OMB, Cybersecurity and Infrastructure Security Agency, or other agencies and industry groups.

Provides systems analytical support to strategic planning processes, business volume formulations, budget processes, and vehicle reporting.

Supervisory Duties:

Provides technical and administrative supervision/oversight to the assigned organizational staff. Oversees the daily operations of the organization. Ensures higher-echelon guidelines and priorities are followed. Plans and assigns work; sets and adjusts priorities and monitors progress in completion of assignments. Develops performance standards and evaluates work performance of subordinates.

Requirements

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Conditions of employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Current or Former Political Appointees:  The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one-year probationary period, if required.
  • Undergo and pass a background investigation based on the Security Level designation on the assigned Position Description.
  • Serve a one year supervisory or managerial probationary period, if required.
  • Current civil service employees will receive new appointments if selected under this DHA.

Qualifications

For each job on your resume, provide:

  • the exact dates you held each job (from month/year to month/year) 
  • number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, AmeriCorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-14 salary range starts at $116,393 per year.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service.

Specialized experience is defined as:

  • Experience directing a program that performs technical and administrative IT work.
  • Experience designing, developing, and managing solutions (e.g. systems, software, applications, programs, services that meet current and future business requirements to extend or optimize existing IT platforms/architectures).
  • Experience overseeing the planning of IT projects.
  • Experience evaluating emerging technologies for enterprise-level IT investments, business operations, and stakeholder needs.

Also, you must have IT-related experience demonstrating EACH of the four competencies as described below:

IT SPECIALIST COMPETENCY REQUIREMENTS:

  • Attention to Detail - This skill is generally demonstrated by assignments where the applicant investigates and evaluates state of the art technology of the industry.
  • Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems.
  • Oral Communication - This skill is generally demonstrated by assignments where the applicant persuades others to take a particular course of action or to accept findings, recommendations, changes, or alternative viewpoints.
  • Problem Solving - This skill is generally demonstrated by assignments where the applicant identifies and accommodates technology and resource constraints.

Education

This job does not have an education qualification requirement.

Additional information

Bargaining Unit Status

This position is ineligible for the bargaining unit.

Relocation Not Paid

Relocation-related expenses are not approved and will be your responsibility.

Recruitment/Relocation Incentive

On a case-by-case basis, the following incentives may be approved:

  • Recruitment incentive if you are new to the federal government
  • Relocation incentive if you are a current federal employee
  • Credit toward vacation leave if you are new to the federal government

Management Rights

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all. 

Diversity

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:

  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.

Our commitment is:

    • Reflected in our policies, procedures and work environment;
    • Recognized by our employees, customers and stakeholders; and
    • Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applications will be evaluated against the basic qualifications. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Veterans’ Preference does not apply to the direct hire recruitment procedures.

You may not be considered for the position, if any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education and/or experience is cause for not hiring you or dismissing you if hired. 

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found “well-qualified" for this vacancy. In addition to meeting the basic qualifications stated in the qualification section of this announcement, well qualified is defined as: experience that exceeds the minimum qualifications of the position, demonstrated by meeting at least 51% or more of the competencies/KSA’s listed below (i.e. 3 out of 5, or 4 out of 6, or 5 out of 8, etc.)

  1. Knowledge of planning and scheduling the organization’s work and making assignments based on priorities and consideration of difficulty and requirements of the work.
  2. Knowledge of providing complex administrative IT technical services directly affecting broad program office IT operations.
  3. Ability to develop, communicate, and document software solution reference models and maintain the information in IT repositories.
  4. Ability to communicate complex technical requirements to non-technical personnel and prepares and presents briefings to executive and other management and staff officials on complex/controversial issues.
  5. Ability to oversee the planning of projects, setting priorities, assigning work, establishing deadlines, and reviewing and monitoring the quantity, quality, and timeliness of deliverables.

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