Clarification from the agency

Your application will be considered if you are a: • GSA CASE Wide employees only • GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP) You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.

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• Leads workforce development through building a future-focused vision by identifying emerging roles and skill sets.

• Directly plans staff work assignments on an ongoing basis as well as provides technical and administrative supervision. Evaluates work performance.  Identifies developmental and training needs of employees and fosters an inclusive workplace.

• Plans and organizes in-person and virtual GSA sponsored/co-sponsored events and training conferences. Participates in third party sponsored conferences and trade shows.

• Leads the preparation and delivery of presentations on customer and program requirements related to outreach, training, and events management.

• Analyzes and implements the best technology platforms needed for each training/event as virtual, hybrid, and in-person platforms continue to evolve.

• Creates training materials and event campaigns using Salesforce Customer Relationship Management and FAS’ virtual event platform.

• Builds a shared vision with others.  Performs liaison, advisory, and consultant duties across the team and among business lines.

• Promotes the sharing of insights and best practices across different business lines, ensuring that the customer's voice influences every aspect of the organization's operations and strategy.

Conditions of employment

• 1. Direct Deposit of salary check to financial organization required.
• 2. Meet all eligibility criteria within 30 days of the closing date.
• 3. Register with the Selective Service if you are a male born after 12/31/1959.
• 4. US Citizenship or National (Residents of American Samoa and Swains Island).

Qualifications

For each job on your resume, provide:

• the exact dates you held  each job (from month/year to month/year)
• number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-14 salary range starts at $116,393.00 per year.

Certain location-based pay entitlements (such as locality payment) are based on the location of the employee's official worksite associated with the employee's position of record.  https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2023/general-schedule

To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service.

Specialized Experience:

Specialized experience is experience managing a large training program, to include overseeing instructional design, curriculum development, registration, logistics, event planning, budgeting, marketing and outreach using conventional and emerging technologies, and representing the training program to senior management and other audiences.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities.  Your responses to these questions must be supported by your resume or your score may be lowered.

• Ability to envision the future needs of the branch, foster a culture of continuous learning, and lead transformative initiatives.

• Ability to utilize data to make decisions and strategic customer and industry education, outreach, and event plans.

• Skills in working with customers and vendors to achieve mutual goals.

• Experience in education and/or event management software and applications for in person, hybrid, and virtual training, outreach, and/or events.

• Skills in staying up to date with event industry trends, technology, and platforms.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.  If selected, you may be required to provide supporting documentation.

If you are eligible under GSA’s Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.