As an IT Program Manager (INET/DATAMGT) (Digital Analytics Program (DAP): Program Manager GS15), you will collect, measure, analyze, evaluate, and report web data activities.
The General Services Administration, Federal Acquisition Service, Technology Transformation Services' Office of Solutions works with agencies to improve the public experience with government.
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Summary
As an IT Program Manager (INET/DATAMGT) (Digital Analytics Program (DAP): Program Manager GS15), you will collect, measure, analyze, evaluate, and report web data activities.
The General Services Administration, Federal Acquisition Service, Technology Transformation Services' Office of Solutions works with agencies to improve the public experience with government.
We are currently filling one vacancy, but additional vacancies may be filled as needed.
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Salary
$136,908 to - $183,500 per year
Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Anywhere in the U.S. (remote job)
Remote job
Yes
Telework eligible
Not applicable, this is a remote position.
Relocation expenses reimbursed
No
Appointment type
Term - This will be a TERM appointment not-to-exceed four (4) years, but may be extended with management approval. No individual hired under this DHA can serve in excess of eight (8) years with GSA.
THIS IS A PUBLIC NOTICE - open to all qualified U.S. citizens: This Notice is issued under the direct-hire authority (DHA) to recruit new talent to this occupation for which there is a severe shortage of candidates. To help us fill these jobs, we have been granted “Direct Hire Authority” or DHA for IT Specialist by EO 13833. This means that we can hire any qualified candidate, either from this notice or from any source. For more information, please visit http//www.opm.gov/directhire/index.asp
TTS is seeking to fill one TERM appointment(s) at the GS-15 grade level.
This is/These are virtual/remote position(s).
Duty station(s) to be determined upon selection(s).
Salary/Salaries to be determined upon selection(s), depending on duty location(s).
Current civil service employees will receive new appointments if selected under this Direct Hire authority.
Any selections made will be contacted by Human Resources. No additional status notifications will be sent.
Your application status will not change from “application received/in review” even after the public notice has closed.
You must perform the following major duties:
Web Data Analytics Program Management
Leads in the collection and maintenance of web analytics data that is collected from hundreds of federal government domains and thousands of public-facing federal government websites, and presented through a centralized website portal (i.e., analytics.usa.gov).
Ensures web data analytics program efforts achieve outcomes specified within the agency’s business strategy, including appropriate strategic, life cycle management, and capital IT investment plans.
Manages project selection, prioritization, evaluation and monitoring, resource management, risk management, quality management, and resource allocations.
Directs IT program advocacy for web analytics data and to improve public user experience of web data resources and related websites.
Web Data Analytics Projects and Program Support
Leads efforts to implement and maintain web analytics services that measure website traffic and engagement (e.g., Google Analytics) for all participating sites. Transitions and administers program data in a serverless data warehouse platform (e.g., Google BigQuery). Redesigns, maintains, and improves the data website portal (i.e., analytics.usa.gov).
Web Data Analytics Program Improvement Coordination
Conducts research on optimal usage of analytics data based on legacy, current, and potential future needs, requirements, and challenges.
US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility criteria within 30 days of the closing date
Register with the Selective Service if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Serve a one year probationary period, if required.
Undergo and pass a background investigation (Tier 2 investigation level).
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
Serve a one year supervisory or managerial probationary period, if required.
Participate in the Continuity of Operations Plan (COOP), which includes attending meetings and planning activities; and carrying out mission-critical work at a designated location other than your primary work site (which may be outside of your commuting area).
Qualifications
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, AmeriCorps), we encourage you to apply and include this experience on your resume.
The GS-15 salary range starts at $136,908 per year.
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
1. Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
2. Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
3. Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
4. Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events(for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.
In addition to the competencies listed above, you must have one year of specialized experience equivalent to the GS-14 in the federal service.
Specialized Experience is:
Working with web analytics platforms such as Google Analytics as well as advocating for web analytics data to improve public experiences on the web.
Working with human centered design to track and interpret user needs and policy requirements into product and program strategy for continuous improvement.
Working with database systems and infrastructure to support data analytics such as BigQuery.
Planning and managing program resources including contracts and contractor staff.
Education
This job does not have an education qualification requirement.
Additional information
Bargaining Unit Status
This position is ineligible for the bargaining unit
Management Rights
Additional vacancies may be filled from this announcement as needed; through other means; or not at all.
Diversity
GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
Reflected in our policies, procedures and work environment;
Recognized by our employees, customers and stakeholders; and
Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The benefit of submitting your materials for consideration via this notice is that your submission may be shared with a hiring manager if they request resumes from this notice. Submitted materials will be evaluated against the basic qualifications. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire guidelines. Veterans’ preference does not apply to the Direct Hire recruitment procedures. Certain selections made under this notice will be processed as new appointments to the civil service. Current civil service employees might be given new appointments to the civil service. You may not be considered for the position in any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education, and/or experience is cause for not hiring you or dismissing you if hired.
Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants, who meet the requirements of the first hurdle (i.e. the minimum qualifications requirement). If additional assessments are used, you will be provided with further instructions. If you are an Interagency Career Transition Plan eligible or a GSA Career Transition Assistance eligible, you must be considered well-qualified to receive priority. ICTAP/CTAP. Well qualified is defined as possession of the majority of competencies required for the position and will be determined, based upon a review of your resume against the competencies required for the position being filled.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
If you are ICTAP/CTAPeligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: https://www.gsa.gov/about-us/careers-at-gsa/how-to-apply .
If you are having issues applying to this announcement, you should switch to a different browser, network, or device. Note: your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJOBS and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJOBS or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Technology Transformation Service
General Services Administration
Human Resources Division (CPS)
1800 F Street NW, Room 1100
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
If you are ICTAP/CTAPeligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: https://www.gsa.gov/about-us/careers-at-gsa/how-to-apply .
If you are having issues applying to this announcement, you should switch to a different browser, network, or device. Note: your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJOBS and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJOBS or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Technology Transformation Service
General Services Administration
Human Resources Division (CPS)
1800 F Street NW, Room 1100
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
