Skip to main content
U.S. flag
Back to results

Information Technology Specialist

Department of Agriculture
Forest Service
This job announcement has closed

Summary

The Recent Graduates Program affords developmental experiences in the Federal Government intended to promote possible careers in the civil service to individuals who have recently graduated from qualifying educational institutions or programs. Current students who are scheduled to graduate within nine months may also apply to these positions. However, these students cannot be appointed until after graduation and the official degree has been awarded and conferred.

Overview

Help
Hiring complete
Open & closing dates
10/16/2023 to 10/17/2023
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Salary
$44,653 to - $53,309 per year
Pay scale & grade
GS 5 - 7
Location
MANY vacancies in the following location:
Location Negotiable After Selection,
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
11
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
24-NPT-ENG-2210-57-RG
Control number
753974800

This job is open to

Help

Clarification from the agency

Recent graduate who has, within the previous two years, completed a qualifying Associate's, Bachelors, Masters, Doctorate, professional, vocational or technical degree or certificate program. Veterans unable to apply within two years of receiving their degree due to military service obligation have up to six years after degree completion to apply.

Videos

Duties

Help
  • Responsibilities listed at the GS7.
  • Performs a variety of basic IT tasks.
  • Performs basic troubleshooting of networks, web pages, work stations, or personal computers under close direction of more senior IT staff.
  • Leads by example in defining a customer service culture to ensure that all customers are treated with respect and civility.
  • Ensures that whenever possible, the CIO staff cultivates partnerships with customers in developing solutions to meet their needs.
  • Proactively develops partnerships with key stakeholders, other agencies, and USDA to provide the best value in the services and solutions developed and offered by the CIO.
  • Work as a trainee obtaining and providing information to perform well defined tasks designed to provide a foundation for more responsibility.
  • Performs a variety of developmental basic/conventional IT tasks.
  • Collecting specific information from reference sources, software utilities, or customers.

Requirements

Help

Conditions of employment

  • Must be at least 16 years of age and meet education requirements.
  • Subject to satisfactory adjudication of background investigation and/or fingerprint check
  • Must be a U.S. Citizen or National or be lawfully permitted to the U.S. as a permanent resident or otherwise authorized to be employed.
  • Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to a financial institution of their choosing.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
  • The incumbents of Recent Graduate positions may be reassigned/relocated to any geographical location where the employee's services are needed as determined by management. Mobility agreement may be required.
  • Males born after 12-31-59 must be registered for Selective Service.
  • May be required to successfully complete a probationary/trial period.
  • A signed participant agreement is required for employment under Pathways.

Qualifications

You are required to meet the eligibility requirements of the Recent Graduate program, as described below in order to be considered for this position. You must meet all the eligibility and qualification requirements by the closing date of the announcement. For more information on the qualifications for this position, go to: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/The minimum qualification requirements for each grade level of this vacancy announcement are described below:

RECENT GRADUATES PROGRAM ELIGIBILITY

To be eligible, you must meet one of the following requirements:

Completed all requirements for an associates, bachelors, masters, professional, doctorate, vocational, or technical degree or certificate from a qualifying educational institution within the previous two years of the closing date of this announcement; OR

If you are a current student who is in the process of completing your degree, academic documentation must accompany your application package to validate your upcoming graduation date (you must complete all degree requirements within nine months of the closing date of this announcement to be considered a Recent Graduate); OR

Due to military service obligation, you were precluded from applying to the Recent Graduate Program during any portion of the two-year eligibility period described above. This eligibility period cannot extend more than six years from the date on which the requirement for the academic degree or certificate was received.

You must possess the qualifications requirements identified below to be considered qualified for this position. Your application or resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.

Basic Requirement:

For the GS-05: Applicants must have a Bachelor's degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management

OR a degree that provided a minimum of 24 semester hours in one or more of these fields and required the development or adaptation of applications, systems or networks;

OR Information Technology (IT) related experience. This experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate, and show possession of ALL of the following competencies:

  • Attention to detail
  • Customer service
  • Oral communication
  • Problem solving
In addition to meeting the basic requirement, you must also possess experience and/or directly related education in the amounts listed below.

Specialized Experience Requirement: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For the GS-5: The basic education requirements or IT Level experience above are fully qualifying for the GS-05 grade level.

For the GS-07: Applicants must have one (1) year of specialized experience equivalent to at least the GS-05 grade level. Qualifying specialized experience includes meeting two or more of the following: Working as an Information Technology (IT) Specialist trainee performing a variety customer support functions; collecting information on customer problems, offering basic solutions, issuing, resetting, disabling passwords and customer accounts, basic troubleshooting of networks, web pages, work stations, or personal computers under supervisor direction; performing routine maintenance of electronic files including tasks such as making tape/disk backup copies of hard disk information, retrieving files from backup tapes/disks; and/or using file transfer protocol (FTP) software to add or update files on Web servers.

OR one full year of graduate level education (18 semester hours);

OR an appropriate combination of graduate level education and specialized experience;

OR Superior Academic Achievement (to determine if you are eligible, go to: http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp. The education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work.

OR Information Technology (IT) related experience. This experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate, and show possession of ALL of the following competencies:
  • Attention to detail
  • Customer service
  • Oral communication
  • Problem solving
Please note that Superior Academic Achievement can only be applied if you have graduated or completed (or expect to complete within 9 months) all the requirements for a bachelor's degree from an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work.

Education

Education completed in foreign colleges and universities may be used if it has been accredited or evaluated by an organization recognized by the U.S. Department of Education. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. All transcripts must be in English or include an English translation.

Note regarding certificate programs: A certificate program is defined as a post-secondary education, in a qualifying education institution, equivalent to at least one academic year of full-time study that is part of an accredited college-level, technical, trade, vocational, or business school curriculum. While recently graduating from a certificate program may afford you Recent Graduate Program eligibility, it may not be sufficient in terms of qualification standards for the series and/or the grade level.

This position has a positive education requirement, as outlined above under basic qualifications. The term positive education requirement refers to an Office of Personnel Management (OPM) determination that the duties of a scientific, technical, or professional position cannot be performed by an individual that does not have the prescribed minimum education. For additional information on the qualification standards for the 2210 series, visit the OPM Qualifications Standards found at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/.

POSITION INFORMATION:

This announcement is associated with the 2024 STEM recruitment event. The target start date for these positions is Spring 2024.

If you have questions regarding duty locations in this announcement, please email sm.fs.pathways@usda.gov Please include the announcement number and the exact location(s) for which you have questions in your email.

This position is being concurrently announced under Merit Promotion procedures as announcement number 24-NPT-ENG-2210-57-FS-JBV. Current federal employees may apply to both announcements.

Positions filled from this announcement may be a bargaining or a non-bargaining unit position represented by either NFFE, AFGE or NAGE.

This position may be filled at the GS-05 or GS-07 grade level with promotion potential to the GS-11.

Selecting the "Location Negotiable after Selection" option in addition to selecting your preferred specific duty locations, implies your willingness to accept positions to alternative duty locations that may or may not have been indicated in this announcement. Final determination of duty station will be made by the selecting official at the time of job offer.

The duty locations listed in this announcement include primary and alternate locations for available positions. You must select all duty locations for which you wish to be considered; final duty location for each position will be determined at the time of selection.

Additional information

PLEASE NOTE: This vacancy is limited to the first 50 applications received and will close at 11:59 pm ET on the closing date identified above or the day we receive the 50th application, whichever occurs first.

Salary wage as shown is based on the Information Technology Special Salary Table. For more information on other possible salaries, refer to the Office of Personnel Management, Salary and Wages web page.

GOVERNMENT HOUSING: May beavailable.

DAYCARE AVAILABILITY: Daycare facilities are not available.

PROMOTION POTENTIAL: If you are selected for a position with further promotion potential, you will be placed under a career development plan and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is neither implied nor guaranteed. Recent Graduates are on a trial period for the duration of the program.

TRAINING/IDP: This position requires 40 hours of formal, interactive training per year. An Individual Development Plan (IDP) must be completed and approved by the supervisor within 45 days of appointment. A mentor must be assigned within 90 days of appointment.

PROGRAM REQUIREMENTS: Recent Graduates may be non-competitively converted to a term or permanent position in the competitive service after the successful completion of one year of continuous service. To be eligible for conversion, the Recent Graduate must meet the following:

  • Complete all requirements of the Recent Graduates program.
  • Receive a favorable recommendation by supervisor.
  • Meet the OPM Qualification Standards for the position to which the Recent Graduate may be converted. Conversion is not guaranteed and is based on the needs of the agency.
  • Meet any agency specific requirements as outlined in the Participant Agreement.
  • Perform the job successfully.
  • Receive favorable recommendation by the supervisor
TELEWORK: This position may be eligible to telework up to four days per week, based upon the duties of the position. This position may also be eligible for flexible work arrangements as determined by agency policy and any applicable collective bargaining agreements.

RECRUITMENT/RELOCATION INCENTIVE: The Forest Service may use certain incentives and hiring flexibilities, currently offered by the Federal government, to attract highly qualified candidates. Additional information is available at https://www.opm.gov/policy-data-oversight/pay-leave/pay-and-leave-flexibilities-for-recruitment-and-retention/

Position(s) will be located at a Forest Service office. Final determination of the duty station will be made by the selecting official at the time of the job offer. To see where these Forest Service Offices are located click here. Click each region to see the different locations. Pay rates vary depending on location, the salary shown is for the Rest of the U.S. See OPM.gov for additional information on pay rates.

We may select from this announcement or any other source to fill one or more vacancies.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please note, this position is targeted toward graduates who have been awarded their bachelor's degrees or who have completed one full year of graduate level education.

This position has a targeted effective date of Spring 2024.

Before you submit an application for any of our vacancies, you should completely review the announcement and the requirements. You should only apply for position if you meet the required minimum qualifications AND program requirements described in the announcement. Do not apply to a duty location if you are not willing to accept or travel to that location.

If you have reviewed the announcement and believe that you meet both the minimum qualifications and the program requirements, you should document your experience and education in your resume. Since traditional resumes do not provide all the information needed to determine your status, you should create a more detailed resume to use when applying to Federal positions.

Please ensure that your resume contains your full name, permanent address, contact phone number and email address.

If you meet the eligibility requirements of the Recent Graduate program and the basic minimum requirements established for the position, you may be referred to the selecting official for consideration. Qualified individuals with veteran's preference are listed ahead of individuals who do not have veteran's preference.

To view the application form, visit: https://apply.usastaffing.gov/ViewQuestionnaire/12138998

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.