This position is located in the Department of Housing and Urban Development, Asst Secretary for Housing-Federal Housing Commissioner.
If you do not meet any of the categories listed below, you may wish to apply under announcement 23-HUD-2672-P which is open for any U.S. citizen to apply. Please refer to that announcement for details on open period, eligibility, and how to apply.
Summary
This position is located in the Department of Housing and Urban Development, Asst Secretary for Housing-Federal Housing Commissioner.
If you do not meet any of the categories listed below, you may wish to apply under announcement 23-HUD-2672-P which is open for any U.S. citizen to apply. Please refer to that announcement for details on open period, eligibility, and how to apply.
All candidates who meet the following are eligible to apply for this job: Current or former federal employees qualifying as Status Candidates, Federal employees currently serving on a VRA, VEOA eligibles, CTAP/ICTAP eligibles, eligible for special hiring authorities (e.g., the Schedule A appointment for persons with disabilities, or covered by an Interchange Agreement, or Land Management employees eligible under Public Law 114-47).
As a Marketing and Outreach Specialist (Communications), you will:
Assist with the development of and makes recommendations regarding the annual budget for marketing and outreach implementation activities, to include recommending and justifying expenditures.
Develop, recommend, and communicate national policy guides, procedures and plans for the effective implementation of Single Family's programs and objectives for the programs.
Provide training support to SFH regional Homeownership Centers and Headquarters program offices such as: reviewing and editing training materials for consistency and brand style; formats and disseminates training advertisements for delivery through a digital content management system logistical support; in-person training, and virtual training using various webinar platforms.
Manage a variety of wide-ranging and complex functions, processes, and procedures requiring intense effort, and involves numerous phases of operations that are pursued concurrently or sequentially with support from within and without the organization.
The Office of Single Family Housing is responsible for the overall management of Single Family mortgage insurance programs for the Federal Housing Administration (FHA). The Office assists in the expansion of affordable and quality homeownership opportunities for individuals and families who are traditionally underserved by the private market. The Office also acts as a stabilizing force in the single family home financing market by increasing access to mortgage credit. Policies and programs administered by the Office-from becoming an FHA-approved mortgage lender or other stakeholder, to mortgage origination through post-closing and endorsement processes, servicing of FHA mortgages, and beyond-assist in the provision of these affordable mortgage programs while meeting the needs of borrowers. These functions are carried out by dedicated staff in our Washington, DC headquarters, four Homeownership Centers in Atlanta, GA, Denver, CO, Philadelphia, PA, and Santa Ana, CA, and through our National Servicing Center in Tulsa, OK.
Candidates will be selected for a job assigned to one of the official duty stations listed in this announcement. Failure to report to duty at the location for which the candidate is selected may be grounds for a disciplinary action, including removal.
Key Requirements:
Must be U.S. Citizen or U.S. National.
A one year probationary period may be required.
Must successfully complete a background investigation.
Public Trust - Background Investigation will be required.
Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
Please refer to "Additional Information Section for additional Conditions of Employment."
Qualifications
You must meet the following requirements within 30 days of the closing date of this announcement.
Specialized experience for the GS-14 is one year of experience at the GS-13 level, or equivalent that has equipped you with the knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience includes:
- Interpreting and communicating policies, procedures and regulations related to single family programs, products and services offered by government-insured, guaranteed or conventional mortgage market participants.
Examples of this experience may include:
- Developing and executing strategic marketing and communication plans, including conducting communications-related research for single family products or programs; OR
- Creating or overseeing the creation of a wide range of communication/collateral/marketing/promotional material that leverage both online and offline media opportunities and is targeted toward multiple audiences with a mortgage industry discipline.
Experience may have been gained in either the public, private sector orvolunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.
Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:
For the GS-14 you must have been at the GS-13 level for 52 weeks.
Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.
Additional information
OTHER INFORMATION:
We may select from this announcement or any other source to fill one or more vacancies.
Relocation expenses will not be paid.
Relocation incentive will not be paid.
Recruitment incentive will not be paid.
This is a bargaining unit position.
This position is Exempt from the Fair Labor Standards Act (FLSA).
HUD offers alternative and flexible work schedules.
This announcement may be used to fill additional vacancies for similar positions across HUD. During the online application process, you will be asked to specify if you would like your application information shared with other hiring managers in the Program Office listed in this announcement or in other HUD Program Offices. Opting to share your application information will not impact your application for this announcement, nor will it guarantee further consideration for additional positions.
CONDITIONS OF EMPLOYMENT (CONTINUED):
HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on working in a real estate related business, and having Section 8 tenants, along with other prohibited interests and activities. To review applicable ethics rules and HUD specific restrictions, please visit https://portal.hud.gov/hudportal/HUD?src=/program_offices/general_counsel/ethics.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Rating: Your application will be evaluated in the following areas: Communication, Organizational Awareness, and Planning and Evaluating.
Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)
To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
It is suggested that you preview the online assessment questionnaire, to ensure that your resume thoroughly describes how your skills and experience align to the criteria defined in the "Qualifications" section of this announcement and support your responses to the online assessment questionnaire.
2. Vacancy assessment question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.
3. Performance Appraisalor explanation: Submit a copy of all pages of your most recent completed annual performance appraisal, dated within the last 12 months, that includes the final rating. In cases where the performance appraisal is more than 12 months old, incomplete, missing pages, or unavailable, you must attach a written explanation of the reasons. Failure to do so may prevent you from being considered for this position.
4. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible)
CURRENT AND FORMER EMPLOYEES -- Documentation Relating to Your Federal Employment:
Submit a copy of your SF-50 (Notification of Personnel Action) showing competitive service as Tenure 1 or 2 (Block 24), Position Occupied as 1 - Competitive Service (Block 34), current Grade (Block 18) and Salary (Block 20).
Typically Award SF-50s do not provide the required information.
If the full performance level of your position is different from the grade indicated in Block 18, please provide proof of the full performance level.
If your highest permanent grade is different from your current grade, submit a copy of an additional SF-50 showing that grade.
If you are currently on a Veterans' Recruitment Appointment (VRA), submit a copy of an SF-50 indicating that type of appointment. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.
FORMER FEDERAL EMPLOYEES (ELIGIBLE FOR NON-COMPETITIVE REINSTATEMENT):
If you are a former federal employee and wish to be non-competitively reinstated for a higher grade or full performance level than which you left federal employment, you MUST provide a copy of your separation SF50 (the "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2") AND the last performance appraisal you received from your federal employment which shows at least a fully successful rating. (Note: the Performance Appraisal or explanation requirement as stated above is in addition to this requirement.)
SPECIAL HIRING AUTHORITY ELIGIBLE INDIVIDUALS: (e.g., Military Spouses, Interchange Agreement, VEOA, Schedule A Disability, etc.)
LAND MANAGEMENT-BASED SPECIAL HIRING ELIGIBLE INDIVIDUALS:
In order to be eligible under this authority you must submit all required documentation outlined in this link: here
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) ELIGIBLE INDIVIDUALS:
If you are a displaced or surplus Federal employee, in order to be eligible under one of these authorities you must submit all required documentation as outlined in this link: CTAP/ICTAP
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
HUD has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
Please review the entire announcement before applying.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application:
Log into your USAJOBS account (USAJOBS Login) A list of announcements in which you have applied will be at the Welcome screen
Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status. For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/.
If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
Asst Secretary for Housing-Federal Housing Commissioner
Administrative Resource Center
Parkersburg, WV 26101
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)
To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
It is suggested that you preview the online assessment questionnaire, to ensure that your resume thoroughly describes how your skills and experience align to the criteria defined in the "Qualifications" section of this announcement and support your responses to the online assessment questionnaire.
2. Vacancy assessment question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.
3. Performance Appraisalor explanation: Submit a copy of all pages of your most recent completed annual performance appraisal, dated within the last 12 months, that includes the final rating. In cases where the performance appraisal is more than 12 months old, incomplete, missing pages, or unavailable, you must attach a written explanation of the reasons. Failure to do so may prevent you from being considered for this position.
4. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible)
CURRENT AND FORMER EMPLOYEES -- Documentation Relating to Your Federal Employment:
Submit a copy of your SF-50 (Notification of Personnel Action) showing competitive service as Tenure 1 or 2 (Block 24), Position Occupied as 1 - Competitive Service (Block 34), current Grade (Block 18) and Salary (Block 20).
Typically Award SF-50s do not provide the required information.
If the full performance level of your position is different from the grade indicated in Block 18, please provide proof of the full performance level.
If your highest permanent grade is different from your current grade, submit a copy of an additional SF-50 showing that grade.
If you are currently on a Veterans' Recruitment Appointment (VRA), submit a copy of an SF-50 indicating that type of appointment. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.
FORMER FEDERAL EMPLOYEES (ELIGIBLE FOR NON-COMPETITIVE REINSTATEMENT):
If you are a former federal employee and wish to be non-competitively reinstated for a higher grade or full performance level than which you left federal employment, you MUST provide a copy of your separation SF50 (the "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2") AND the last performance appraisal you received from your federal employment which shows at least a fully successful rating. (Note: the Performance Appraisal or explanation requirement as stated above is in addition to this requirement.)
SPECIAL HIRING AUTHORITY ELIGIBLE INDIVIDUALS: (e.g., Military Spouses, Interchange Agreement, VEOA, Schedule A Disability, etc.)
LAND MANAGEMENT-BASED SPECIAL HIRING ELIGIBLE INDIVIDUALS:
In order to be eligible under this authority you must submit all required documentation outlined in this link: here
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) ELIGIBLE INDIVIDUALS:
If you are a displaced or surplus Federal employee, in order to be eligible under one of these authorities you must submit all required documentation as outlined in this link: CTAP/ICTAP
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
HUD has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
Please review the entire announcement before applying.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application:
Log into your USAJOBS account (USAJOBS Login) A list of announcements in which you have applied will be at the Welcome screen
Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status. For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/.
If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
Asst Secretary for Housing-Federal Housing Commissioner
Administrative Resource Center
Parkersburg, WV 26101
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
