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Business Operations Manager

Department of Defense
Defense Health Agency
This job announcement has closed

Summary

About the Position: This position is located in the Defense Health Agency (DHA) Network under the policy guidance and direction of the Assistant Secretary of Defense for Health Affairs (ASD (HA)). The DHA is responsible for the effective execution and operation of the Department of Defense (DoD) worldwide medical mission, which is to provide medical services and support to specified categories of individuals entitled to DoD medical care.

Overview

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Hiring complete
Open & closing dates
10/06/2023 to 10/12/2023
Salary
$155,700 to - $183,500 per year
Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Fort Belvoir, VA
Remote job
No
Telework eligible
No
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Secret
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Announcement number
HSJA236525081553
Control number
753351600

Duties

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  • Plans, organizes, and directs the operations for the Defense Health Network including, but not limited to current and future business operations, resource mgmt., info. mgmt., human capital mgmt., strategic planning, and process improvement functions.
  • Leads workgroups and planning teams focused on significant issues directly impacting the organization’s structure and mission accomplishment.
  • Serves as advisor for the Defense Health Network Director for all assigned roles, missions, functions, tasks, and operations.
  • Provides liaison activities and support to directors and special staff with a directed focus on military and civilian personnel, intelligence and security, logistics, information technologies, safety, and quality assurance.
  • Provide requisite input to the senior leaders of the DHA and members of the OSD, the Chairman of the Joint Chiefs of Staff, the Combatant Commands, the Military Departments, DoD Components,
  • cont....and other designated organizations, as appropriate, for planning and execution of support operations and activities.
  • Plans and assigns work to administrative staff.
  • Collaborates with various process owners and supervisors to negotiate, decide on and coordinate work-related changes.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
  • This position has a Temporary Duty (TDY) or business travel requirement of up to 25% of the time. Travel may involve local and/or overnight.
  • This position is designated as a Key Position and shall not be vacated during a national emergency or mobilization without seriously impairing the capability of the parent Federal Agency or office to function effectively.
  • Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315. While probationary the incumbent can be terminated with limited appeal rights.
  • This position is supervisory as defined by the Office of Personnel Management's (OPM) General Schedule Supervisory Guide (GSSG). A one year probation to assess your ability to perform supervisory duties is required unless previously completed.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

  • 30 Percent or More Disabled Veterans
  • Current Civilian Employees of the Defense Health Agency (DHA)
  • Current Department of Army Civilian Employees
  • Current Department of Defense (DOD) Civilian Employee (non-Army)
  • Current Permanent Department of Defense (DoD) Civilian Employee
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Executive Order (E.O.) 12721
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Non-Department of Defense (DoD) Transfer
  • People with Disabilities, Schedule A
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
  • Priority Placement Program, DoD Retained Grade Preference Eligible
  • Reinstatement
  • Veterans Employment Opportunity Act (VEOA) of 1998


In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes planning, organizing, and implementation of business operations/management for Medical Treatment Facilities; analyze and measure the effectiveness, efficiency, and productivity of programs impacting the organization's structure and mission accomplishments; identifying problems and making recommendations to leadership for improvement; and performing supervisory responsibilities to include assigning work based on priorities, requirements of the assignment, and capabilities of subordinate staff. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-14).

You will be evaluated on the basis of your level of competency in the following areas:
  • Administration and Management
  • Leadership
  • Planning and Evaluating


Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-14).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Additional information

  • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • One year supervisor probationary period may be required.
  • This is a Key Position: The duties of this position meets all requirements as a category 4 designation and shall not be vacated during a national emergency or mobilization without seriously impairing the capability of the parent Federal Agency or office to function effectively. This position must be removed from the Ready Reserve and CAN NOT become a member of the Ready Reserve. (IAW: DoDD 1200.7, "Screening the Ready Reserve,").
  • This is a Human Capital and Resource Management Functional Community - General Administration and Management
  • Tour of Duty/Working Schedule: Monday through Friday 0800hrs to 1700hrs.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
  • You may claim military spouse preference (MSP).
  • If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.

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