This position is located in the Office of Communications of the Federal Deposit Insurance Corporation and demonstrates expertise in using content to attract and engage internal and external stakeholders, using strategic and creative skills to refine, enhance, and drive FDIC brand awareness, and promote programs and services.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Summary
This position is located in the Office of Communications of the Federal Deposit Insurance Corporation and demonstrates expertise in using content to attract and engage internal and external stakeholders, using strategic and creative skills to refine, enhance, and drive FDIC brand awareness, and promote programs and services.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Yes—The FDIC offers position-specific telework options. Please see the Additional Information section below for more information on telework options. Telework options are subject to
change.
Travel Required
Occasional travel - Occasional travel may be required.
Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for a VEOA appointment.
Applicants without status should apply under FDIC announcement 2023-HQD-B0614 to be considered.
-Uses knowledge of content strategy and content design to improve content across FDIC digital properties and ensure consistent voice and appropriate tone that aligns with FDIC branding.
-Leads strategic content initiatives and delivers effective recommendations for developing user-centered content that is accessible and written in plain language.
-Delivers concise, compelling content that relates and corresponds to appropriate audiences through digital platforms. Helps develop and maintain consistency with FDIC brand voice, tone, and other content design standards in an FDIC Digital Design Guide.
-Plans, writes, and edits content to make digital services simpler, clearer, and easier to use.
-Serves as a subject matter expert focusing on creating and maintaining clear, accessible content.
-Demonstrate expertise in using content to attract and engage internal and external stakeholders, using strategic and creative skills to refine, enhance, and drive FDIC brand awareness, and promote programs and services. Work performed focuses on reflecting pertinent information to target audiences in a clear, consistent way.
-Works with cross-functional teams to establish and articulate internal and external key messages, and ensure that content is aligned to create clear, accessible, and concise content in a collaborative and iterative environment.
-Contributes to resources and training materials that demonstrate and contribute to best practices in content design and strategy areas.
Completion of Financial Disclosure may be required.
Minimum Background Investigation (MBI) required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.
To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 12 grade level or above in the Federal service. Specialized experience is defined as experience 1) creating content for use across multiple contexts and communication channels (such as mobile, SMS, desktop, web based products); 2) organizing information for websites, digital applications, or other data projects; and 3) manipulating content or information resources for digital projects within an organization.
Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.
Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, Click Here.
Education
There is no substitution of education for the experience for this position.
Additional information
Selectee(s) for this position will be required to report to their duty station office 3 days per week beginning January 1, 2024.
This position may be located in one of the six Regional offices or the Boston Area Office or Washington, DC. The duty location will be determined upon selection.
You may select up to 3 locations as advertised in this vacancy announcement. You will be referred to the selecting official based on the locations selected, if among the best qualified.
The range of pay shown includes base pay plus supplemental locality adjustments. The locality rates for these duty locations range from a low of 14.04% to a high of 50.45%. Pay will vary by grade level and the locality rate for the geographic location where the position is located. For more on FDIC locality rates, click here.
To read about your rights and responsibilities as an applicant for Federal employment, click here.
If selected, you may be required to serve a probationary or trial period as applicable to appointment type.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and the online assessment questionnaire will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.
Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.
Top ranked candidates will be referred to the selecting official for further review and consideration.
The competencies/knowledge, skills, and abilities (KSAs) you will be assessed on are listed below.
1. Knowledge of content strategy, design, voice and tone.
2. Ability to craft content strategy.
3. Ability to plan, write, edit, and publish content with a focus on digital products or service within the following areas: interaction design, product design, service design, or information architecture.
4. Ability to write (in an Agile process with co-authors), expressing clear, concise, accessible content.
5. Skill in written communication in order to design and create relevant content materials; multi-media presentations and briefings.
6. Ability to facilitate design sessions or design workshops.
You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
If you are applying under any special hiring authority you MUST submit proof of eligibility with your application.
Failure to provide all of the required documentation as stated in this vacancy announcement may result in an ineligible determination or may affect your consideration status. Please review the following to determine your eligibility and which document(s) is required to complete your application:
VETERANS EMPLOYMENT OPPORTUNITY ACT (VEOA) ELIGIBLES AND SPECIAL HIRING AUTHORITIES FOR VETERANS: If you are applying for consideration under VEOA and special hiring authorities for veterans, click here. You must submit documentation (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans’ eligibility.
SPECIAL APPOINTING AUTHORITIES FOR PEOPLE WITH DISABILITIES: If you are applying for consideration under special appointing authorities for people with disabilities, you will be required to provide proof of disability documentation to specify that you are a person who (1) has a severe physical disability; (2) an intellectual disability; or (3) a psychiatric disability.The documentation does NOT need to detail your specific disability, medical history, or need for accommodation, however; the letter MUST clearly state that you are eligible for appointment under this authority and that your eligibility is based on a severe physical disability; an intellectual disability; or a psychiatric disability. THE DOCUMENTATION MUST HAVE BEEN OBTAINED FROM: (a). Licensed medical professionals; or (b). State or private vocational rehabilitation specialists; or (c). Any Government agency (e.g., VA, etc.) that issues or provides disability benefits. THE DOCUMENTATION MUST INCLUDE: a statement that you are eligible based on one of the following: severe physical disability, an intellectual disability, or a psychiatric disability. To view sample Schedule A proof of disability letters, click here, and for more information on this special appointing authority, click here. Please note that employees hired under this Schedule A hiring authority will be required to complete a Standard Form 256 to identify their disability status.
INTERAGENCY CAREER TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here.
CURRENT FEDERAL EMPLOYEES OR REINSTATEMENT ELIGIBLES WITH COMPETITIVE STATUS: A copy of your most recent SF Form 50, Notification of Personnel Action that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). If reinstatement eligible, include your Career/Career conditional SF-50. To be considered as a non-competitive eligible candidate, the SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.
NONCOMPETITIVE CONVERSION ELIGIBLES UNDER A PATHWAYS PROGRAM: If you are applying under this noncompetitive conversion authority, you must provide proof of program completion. A letter from your current agency certifying completion is acceptable documentation.
FDIC EMPLOYEES: If you want to be considered non-competitively include a copy of your SF-50. The SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.
To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process. You must apply online.
Applicants requesting an exception from the online process must contact the Human Resources Specialist or point of contact listed in this announcement prior to 12:00 noon local time on the closing date.
To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional ApplicationInformation” to continue.
You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.
Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.
Federal Deposit Insurance Corporation
FDIC Human Resources Branch
3501 Fairfax Drive
HRB (PA-1730-5007)
Arlington, Virginia 22226
United States
Next steps
You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
If you are applying under any special hiring authority you MUST submit proof of eligibility with your application.
Failure to provide all of the required documentation as stated in this vacancy announcement may result in an ineligible determination or may affect your consideration status. Please review the following to determine your eligibility and which document(s) is required to complete your application:
VETERANS EMPLOYMENT OPPORTUNITY ACT (VEOA) ELIGIBLES AND SPECIAL HIRING AUTHORITIES FOR VETERANS: If you are applying for consideration under VEOA and special hiring authorities for veterans, click here. You must submit documentation (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans’ eligibility.
SPECIAL APPOINTING AUTHORITIES FOR PEOPLE WITH DISABILITIES: If you are applying for consideration under special appointing authorities for people with disabilities, you will be required to provide proof of disability documentation to specify that you are a person who (1) has a severe physical disability; (2) an intellectual disability; or (3) a psychiatric disability.The documentation does NOT need to detail your specific disability, medical history, or need for accommodation, however; the letter MUST clearly state that you are eligible for appointment under this authority and that your eligibility is based on a severe physical disability; an intellectual disability; or a psychiatric disability. THE DOCUMENTATION MUST HAVE BEEN OBTAINED FROM: (a). Licensed medical professionals; or (b). State or private vocational rehabilitation specialists; or (c). Any Government agency (e.g., VA, etc.) that issues or provides disability benefits. THE DOCUMENTATION MUST INCLUDE: a statement that you are eligible based on one of the following: severe physical disability, an intellectual disability, or a psychiatric disability. To view sample Schedule A proof of disability letters, click here, and for more information on this special appointing authority, click here. Please note that employees hired under this Schedule A hiring authority will be required to complete a Standard Form 256 to identify their disability status.
INTERAGENCY CAREER TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here.
CURRENT FEDERAL EMPLOYEES OR REINSTATEMENT ELIGIBLES WITH COMPETITIVE STATUS: A copy of your most recent SF Form 50, Notification of Personnel Action that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). If reinstatement eligible, include your Career/Career conditional SF-50. To be considered as a non-competitive eligible candidate, the SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.
NONCOMPETITIVE CONVERSION ELIGIBLES UNDER A PATHWAYS PROGRAM: If you are applying under this noncompetitive conversion authority, you must provide proof of program completion. A letter from your current agency certifying completion is acceptable documentation.
FDIC EMPLOYEES: If you want to be considered non-competitively include a copy of your SF-50. The SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.
To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process. You must apply online.
Applicants requesting an exception from the online process must contact the Human Resources Specialist or point of contact listed in this announcement prior to 12:00 noon local time on the closing date.
To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional ApplicationInformation” to continue.
You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.
Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.
Federal Deposit Insurance Corporation
FDIC Human Resources Branch
3501 Fairfax Drive
HRB (PA-1730-5007)
Arlington, Virginia 22226
United States
Next steps
You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
