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Information Technology Specialist (Data Management) (Direct Hire)

National Aeronautics and Space Administration
George C. Marshall Space Flight Center
This job announcement has closed

Summary

This position is located in the Application and Platform Service Line, Office of the Chief Information Officer, in the Mission Program Enabling Office. Supporting the NASA Small Business Innovation Research (SBIR) & Small Business Technology Transfer (STTR) program, the position will serve as Data Analyst building PowerBI Dashboards for the SBIR/STTR Program. The position will be able to provide meaningful dashboards and accurate data to NASA SBIR/STTR leadership.

Overview

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Hiring complete
Open date: 09/27/2023
Closed date: 09/28/2023
This job will close when we have received 200 applications which may be sooner than the closing date. Learn more
Location
1 vacancy in the following locations:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$53,309 - $111,157 per year

Salary range reflects the lowest and highest potential salaries of the locations. Actual salary range varies by selectee(s) location.

Pay scale & grade
GS 7 - 11
Promotion potential
12
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Announcement number
MSFC-23-DE-12126815-JMK
Control number
751277900

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Duties

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  • Duties described below are at the full-performance level. Duties assigned at a lower grade level will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
  • Develop and maintain Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) Dashboards in PowerBI to assist leadership to make data driven decisions.
  • Collect data, generate and analyze data trends, develop charts that enable the organization to make data driven decisions.
  • Develop and maintain SharePoint Site related to SBIR/STTR Program Initiatives.
  • Support software development within the Program as a Scrum Master.
  • Work on a development team to develop data analytic software in support of the SBIR/STTR Program Initiatives.

Requirements

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Conditions of employment

  • This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
  • Position subject to pre-employment background investigation or higher level clearance. Investigation/Clearance may differ and be required based on the duties/location-NASA Center requirements.
  • You must meet qualifications requirements by the closing date of this announcement
  • Financial Disclosure, Drug Testing, and/or the Travel Requirements for this position may differ and be required based on the duty location/NASA Center requirements.
  • You may be required to serve a one-year probationary period
  • The location will be determined upon selection but must be at one of the locations indicated within the announcement.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

You may meet the basic requirements through substitution of education for experience

To qualify at the GS-7, you must have:
a) One year of directly related specialized experience equivalent to the GS-05 level:

  • Following information technology (IT) procedures to ensure data management systems and/or software are functioning properly within established requirements;
  • Assisting with preparing and updating manuals, instructions, and/or operating procedures;
  • Gathering and/or analyzing basic facts from data provided through analytical tools such as Excel, SharePoint, PowerBI, or similar tools.
OR
b) Completed 1 full academic year of graduate education with (1) a major in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR (2) a major that provided a minimum of 24 semester hours in one or more fields of computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, and that required the development or adaptation of applications, systems, or networks.
OR
c) Completed a bachelor's degree in a field listed above and meet Superior Academic Achievement (SAA) criteria: (1) you must be in the upper third of your graduating class in the college, university, or major subdivision; or (2) you must have a 3.0 or higher out of a possible 4.0 GPA; or 3.5 or higher out of a possible 4.0 GPA based on courses completed in your major field of study during the final 2 years of the curriculum; or (3) election to membership in a national scholastic honor society

To qualify for the GS-9, you must have:
a) One year of directly related specialized experience equivalent to the GS-07 level:
  • Participating in the software development processes utilizing database design techniques for data management;
  • Assisting Information Technology (IT) Specialists developing websites (i.e., creating, building, and maintaining websites) such as SharePoint;
  • Utilizing data analytical tools related to Excel, SharePoint, PowerBI, or other similar tools to enable data mining for insights.

OR
b) Completed all requirements for a master's degree or equivalent graduate degree with (1) a major in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR (2) a major that provided a minimum of 24 semester in one or more fields of computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, and that required the development or adaptation of applications, systems, or networks.
OR
c) Completed 2 full academic years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree with (1) a major in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR (2) a major that provided a minimum of 24 semester hours in one or more fields of computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, and that required the development or adaptation of applications, systems, or networks.

To qualify for the GS-11, you must have:
a) One year of directly related specialized experience equivalent to the GS-09 level:
  • Working with information technology (IT) teams to development software languages such as RESTful API integration, .NET software development, and AWS DevOps;
  • Assisting in the planning and preparation of the development for data management of websites (i.e., creating, building, and maintaining websites) such as SharePoint;
  • Performing data mining analysis with analytical tools such as Excel, SharePoint, PowerBI, or other similar tools.

OR
b) Completed all requirements for a Ph.D. degree or equivalent doctoral degree with (1) a major in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR (2) a major that provided a minimum of 24 semester hours in one or more fields of computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, and that required the development or adaptation of applications, systems, or networks.
OR
c) Completed 3 full academic years of progressively higher-level graduate education leading to a Ph.D. degree or equivalent doctoral degree with (1) a major in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR (2) a major that provided a minimum of 24 semester hours in one or more of fields of computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, and that required the development or adaptation of applications, systems, or networks.

AND
IF you are qualifying based on experience, you MUST also have IT-related experience demonstrating each of the four competencies listed below:
  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

Education

If you are using education completed in the United States to meet the qualification requirements, your degree must have been awarded from a college or university that is accredited by a recognized accrediting organization. For a list of schools that meet this criteria, go to http://ope.ed.gov/accreditation/.

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs. These education credentials must be deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

All degrees must have been received in the year of, or any year subsequent to the original date of accreditation.

Additional information

Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
- Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.
- Meet the minimum qualifications requirements for the position
- Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'

For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.

This is a bargaining unit position. If additional selections are made, those positions may or may not be in a bargaining unit. To learn more about bargaining units at NASA please click here NASA Unions (Bargaining Units) | NASA.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. Category rating and veterans' preference will not be considered in evaluating applicants. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.

Veterans: Under the provisions of Direct Hire Authority, veterans' preference does not apply. However, applicants who are eligible for veterans' preference are encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). For more information please see: Veterans' Preference information on the FedsHireVets website.

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

You will be assessed on the following competencies:

  • Attention to Detail
  • Customer Service
  • Data Systems and Technology
  • Information Management
  • IT Service Management and Delivery Operations
  • Oral Communication
  • Problem Solving
  • Software Development

NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

George C. Marshall Space Flight Center

Explore the Extraordinary
Calling all the innovators, pioneers, visionaries, and adventurers! We are a diverse group of professionals united by a common purpose: to discover and expand knowledge for the benefit of humanity. We're building on our rich legacy by embarking on new and exciting missions, both on Earth and beyond and we're looking for fresh ideas to help us get there. Do you have a passion for exploration? Do you want your work to leave an enduring impact? Join us in a career that can take you farther than you can imagine. At NASA, our work is more than just a profession-it's a lifelong pursuit, a passion, and a chance to change the world. NASA is more than astronauts. We are scientists, engineers, IT specialists, human resources specialists, accountants, writers, technicians and many other kinds of people working together to break barriers to achieve the seemingly impossible.

Explore the extraordinary, every day; explore a career at NASA!

Agency contact information

NASA Shared Services Contact Center
Phone
1-877-677-2123
Fax
1-866-779-6772
Email
nssc-contactcenter@mail.nasa.gov
Address
Marshall Space Flight Center
Marshall Space Flight Ctr
Huntsville, AL 35811
US

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Learn more about what it's like to work at George C. Marshall Space Flight Center, what the agency does, and about the types of careers this agency offers.

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