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HR Specialist (Quality Assurance)

Department of Health and Human Services
Indian Health Service
Navajo Region Human Resources, Client Services
This job announcement has closed

Summary

This position is located within the Indian Health Services (IHS), Navajo Region Human Resources (HR), Division of Client Services. The purpose of this position serves as a senior HR Specialist responsible for technical evaluation of HR Client Services Recruitment, Placement, and Onboarding functions. Provides assessment, technical advisory services and management assistance to improve HR program functions.
***Announcement is open to internal Indian Health Service employees only.

Overview

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Reviewing applications
Open & closing dates
06/17/2024 to 12/27/2024
Salary
$72,553 to - $113,047 per year

GS-11: $72,553 - $94,317; GS-12: $86,962 - $113,047

Pay scale & grade
GS 11 - 12
Location
2 vacancies in the following location:
Saint Michaels, AZ
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position to meetings and trainings.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
12
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
High Risk (HR)
Trust determination process
Announcement number
IHS-23-NJ-12141319-ESEP/MP
Control number
751263200

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Duties

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  • Works with the HR Supervisor(s) to ensure performance and ability to meet HR business requirements are established and implemented.
  • Performs audits on human resources Client Services functions to ensure programs are operated in accordance with merit system principles.
  • Audits coding of SF-50s Personnel Action Forms for processing. Reviews HR actions for the appropriate nature of action and authority codes, remarks, and effective dates.
  • Prepare audit findings, consolidate information for review reports, and interpret reporting requirements and program instructions.
  • Reviews and identifies correction of erroneous personnel actions using Federal statute, IHS policy and OPM guidance to ensure HR Specialist (Recruitment and Placement) staff correct actions to erroneous personnel actions in HR Recruitment and Placement.
  • Identifies technical discrepancies in HR Client Services areas identifying the need for training, interventions and strategies that improve the HR staff's accuracy with processing and coding personnel actions.
  • Provides HR staff with information, guidance and interpretation related to complex HR policies that require substantial research.
  • Collaborates with HR Supervisor(s) and management in determining short- and long-term initiatives and project support needs and in developing effective HR Solutions methods and strategies for proactively researching, analyzing and resolving long standing systemic issues within the HR Operations processes.
  • Develops and provides consultative services and authoritative advice to HR staff; managers, supervisors, and employees regarding very broad, difficult and complex HR issues involving the HR subject matter areas.

Requirements

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Conditions of employment

Selectee may be subject to a probationary/trial period
ESEP appointees typically serve a two year trial period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959

This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.

You will need to set up direct deposit so we can pay you.

Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

MINIMUM QUALIFICATIONS:
GS-11:

  • Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M.; or
  • Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Provides a full range of external/internal placement and recruitment services. Use HR Systems to perform HR work. Evaluation of and maintenance of data integrity; understanding and applying principles, procedures, requirements, regulations, and policies as related to Human Resources.
GS-12:
  • Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Must have work experience in performing work that involves auditing HR Staffing processes in recruitment and placement and reports findings for HR improvement and quality assurance; utilizing the HR web-base applications, i.e., EHCM, USA Staffing, HR Exchange, On-boarding, etc.; collect, analyze and interpret data from a variety of Human Resources information systems; understanding and applying principles, procedures, requirements, regulations, and policies as related to Human Resources; use functional expertise to the development of data reports and process workflows.

Condition of Employment: Must obtain Delegated Examining (DE) certification within one year of hire and maintain certification thereafter. Statement of understanding will be provided on first day. For more information on the Delegated Examining certification, you may visit the Office of Personnel Management website: OPM - Delegated Examining Certification

Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements for this grade level.

Additional information

02/06/2024: Position Re-announced to solicit for additional applicants. Applicants who previously applied have the option to update their application during the re-announcement.

This position is eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy. https://www.hhs.gov/about/agencies/asa/ohr/hr-library/990-1/index.html.

Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement.

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

Recruitment or relocation incentives may be authorized. At least a 1-year service agreement will be required.

This position has promotion potential to the GS-12 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher-level duties, the continuing need for the higher-level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied. Must obtain Delegated Examining certification prior to recommendation of promotion to the GS-12 grade level.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.

To determine if you are qualified for this position, a review of your resume and supporting documentation will be made and compared against the qualifications as defined in the qualifications section of this vacancy announcement and your responses to the assessment questions.
You will be further evaluated/rated based on the information provided in your resume (your resume must state specific duties that relate to this position) and your responses to the assessment questions to determine your competency in the following.

  • HR Information Systems
  • Information Management
  • Planning and Evaluating
  • Quality Ranking Factor
  • Technical Competence
  • Technology Application


You will receive a numeric rating based on your responses to the assessment questionnaires. If after reviewing your resume and responses to the assessment questions, a determination is made that you have overstated your qualifications and or experience, you may lose consideration.

The following links below provide information on how you may be eligible for various hiring authorities. If you are a Veteran, qualified CTAP and ICTAP eligible, or an individual with a disability, please refer to the following links below for additional guidance. CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Workforce Restructuring Career Transition website at: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. CTAP/ICTAP documentation requirements are listed in the "Required Documents" section of this announcement.
Click here to view vacancy questions: https://apply.usastaffing.gov/ViewQuestionnaire/12141319. All documents above MUST be received by 11:59 pm (Eastern Standard Time) of the closing date of, 12/31/2024, to be considered.

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