As an Information Technology Specialist (Applications Software) at the GS-2210-13, you will be part of Office of Info Technology, Equal Employment Opportunity Commission. If selected, you will be responsible for serving as an Information Technology (IT) Specialist, performing duties in support of the agency's business service functions.
Summary
As an Information Technology Specialist (Applications Software) at the GS-2210-13, you will be part of Office of Info Technology, Equal Employment Opportunity Commission. If selected, you will be responsible for serving as an Information Technology (IT) Specialist, performing duties in support of the agency's business service functions.
Develops solutions in SharePoint Online/Office 365 Dynamics 365, Power Platform (Power Apps, Power Automate, Power BI) applications and solutions.
Designs solutions based on established patterns and best practices for SharePoint integration with other Microsoft products.
Designs and develops solutions for SharePoint that take advantage of standard web technologies, such as CSOM, REST, JavaScript, and OData.
Designs, develops, and customizes team sites, libraries, lists, views, portals, workflow, forms, collaboration sites, document management, or business intelligence/reporting.
Provides technical advice to team members and customers on best practices for SharePoint Online / Power Platform development; assists in driving the adoption of cloud solutions using the Power Platform.
Provides enterprise application service and support for application design, changes, testing, deployment, and production operations.
Provides technical advice and assistance to other IT Specialists for assigned areas of responsibility. Provides technical support in response to customer incidents and service requests through established EEOC service and support processes.
Serves as Client Liaison, collaborates with senior Client Liaisons to EEOC Offices, assists in developing IT project proposals and in identifying and documenting Client Office-wide needs.
Males born after 12-31-59 must be registered for Selective Service
Suitable for Federal employment, determined by a background investigation
May be required to successfully complete a probationary period
Qualifications
IT-related experience; experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Experience must have demonstrated each of the four competencies listed below.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
For the GS-13: You must have one year of specialized experience equivalent to the GS-12 level in federal service.
Specialized experience includes designing and developing applications and solutions in SharePoint Online/Office 365, Dynamics 365, and Power Platform (Power Apps, Power Automate, Power BI), based on established patterns and best practices for SharePoint integration with other Microsoft products.
Applicants must meet all eligibility requirements within 30 days of the closing date specified in the vacancy announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This position does not have an education substitution.
Additional information
Relocation expenses will not be paid.
You will be expected to report to the duty station listed on this announcement.
This job opportunity announcement may be used to fill additional similar vacancies across EEOC.
If you are unable to apply online or need to fax a document that you do not have in electronic form, please refer to the agency contact information.
If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference (see https://www.fedshirevets.gov/job-seekers/veterans-preference/#content).
All employees of the Federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For Category Rating: Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to one of the three quality categories: Qualified, Well Qualified, or Best Qualified. Qualified Category = Does not exceed the basic qualifications requirements described in the "Qualifications" section of this announcement. Well Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and demonstrates proficiency in the Critical Competencies defined below. (This category must be met to be considered under ICTAP procedures) Best Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and excels in the Critical Competencies defined below. The category assignment is a measure of the degree in which your background matches the competencies required for this position.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
IT Applications
Software Development
Technology Application
The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each category.
Preference eligibles who meet the minimum qualification requirements and have a compensable service-connected disability of at least 10 percent or higher will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/
Equal Employment Opportunity
The United States government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package which includes:
Your Resume showing work schedule, hours worked per week, dates of employment and duties performed.
Cover Letter, optional
Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter.)
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.
Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.
Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held.
Current or Former Political Appointees (if applicable) - The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently or have been a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch within the last 5 years, you must disclose this in your application package.
Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:59 PM (EST) on 09/28/2023 to receive consideration.
To view the Assessment Questionnaire before applying online, click on this link: https://apply.usastaffing.gov/ViewQuestionnaire/12130851
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into https://login.usajobs.gov/Access/Transition select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
ADDITIONAL INFORMATION:
The EEOC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the HR Specialist listed in this vacancy. The decision on granting reasonable accommodation will be made on a case-by-case basis. TTY users may contact us via the Federal Relay Service, 1-800-877-8339.
Equal Employment Opportunity Commission
131 M Street, NE
Washington, DC 20507
US
Next steps
The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. Your ratings in this Assessment Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency during the probationary period.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.
We expect to make a job offer within 40 days after the closing date of the announcement. After making a tentative job offer, we will conduct a suitability/security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package which includes:
Your Resume showing work schedule, hours worked per week, dates of employment and duties performed.
Cover Letter, optional
Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter.)
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.
Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.
Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held.
Current or Former Political Appointees (if applicable) - The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently or have been a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch within the last 5 years, you must disclose this in your application package.
Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:59 PM (EST) on 09/28/2023 to receive consideration.
To view the Assessment Questionnaire before applying online, click on this link: https://apply.usastaffing.gov/ViewQuestionnaire/12130851
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into https://login.usajobs.gov/Access/Transition select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
ADDITIONAL INFORMATION:
The EEOC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the HR Specialist listed in this vacancy. The decision on granting reasonable accommodation will be made on a case-by-case basis. TTY users may contact us via the Federal Relay Service, 1-800-877-8339.
Equal Employment Opportunity Commission
131 M Street, NE
Washington, DC 20507
US
Next steps
The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. Your ratings in this Assessment Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency during the probationary period.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.
We expect to make a job offer within 40 days after the closing date of the announcement. After making a tentative job offer, we will conduct a suitability/security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
