Clarification from the agency

All qualified United States citizens.

• Manages the day-to-day activities of a team of cyber security specialists who monitor the USCB networks 24x7 and respond to incidents.
• Performs the Cybersecurity Operations Branch oversight activities to include project tracking schedules, risk registers, and risk and issue mitigation strategies for SOC and incident response activities.
• Uses data collected from a variety of cybersecurity defense tools to analyze events that occur within their environments for the purposes of identifying and mitigating cyber threats.
• Supervises and mentors’ civilian staff, setting goals for performance that align with the USCB and OCIO strategic vision and objectives.

Conditions of employment

• Applicants must meet all qualification requirements by the closing date of this announcement.
• U.S. Citizen
• Suitable for Federal employment.
• Registered for Selective Service if applicable. (www.sss.gov)
• Time-in-grade/band requirements must be met by closing date.
• A one-year probationary period may be required.
• A supervisory probationary period may be required.
• This is a NON-BARGAINING unit position.

Qualifications

Specialized Experience: For the GS-14, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-13 in the Federal service. Experience for this position includes: Experience in managing a 24x7 Security Operations Center (SOC) or equivalent incident response team, and Experience in using data collected from a variety of cybersecurity defense tools to analyze events that occur within their environments for the purposes of identifying and mitigating cyber threats.

In addition to the above specialized experience, your resume must demonstrate one year of Information Technology (IT) related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education cannot be substituted for experience at this grade level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualification requirements for the position. Under the provisions of the Direct-Hire Authority (DHA), rating, ranking and veterans' preference does not apply; therefore, your responses to the questionnaire will not be used to determine a scored rating. All applicants who meet the minimum qualification requirements, as defined in the job opportunity announcement, will be referred for selection consideration. While veterans' preference does not apply in DHA, preference eligibles are encouraged to submit their supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.).

Applicants applying as CTAP or ICTAP candidates, and are determined CTAP or ICTAP eligible, must exceed the minimum qualification requirements to be referred under this selection priority placement program by attaining at least a rating of 85 out of 100. For those deemed eligible and who meet the minimum qualifications, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. CTAP/ICTAP eligibles who are not determined well-qualified by scoring at least 85 will not be referred under the CTAP/ICTAP selection priority placement program; however, will be referred for selection consideration with other minimally qualified applicants. The scored occupational questionnaire will evaluate you on the following competencies, please do not provide a separate written response.

We recommend that you preview the online questions for this announcement before you start the application process.

Do NOT include the following types of information in your application:

• Social Security Number (SSN)
• Date of Birth (DOB)
• Photos of yourself (if included on your resume you will not be considered for this position)
• Personal information: such as age, gender, religious affiliation, etc.