Incumbent serves as the specialist responsible for providing input and sometimes direction, when needed, in the long-range planning for the acquisition, utilization, and integration of office automation systems technology, including website design within ORDP.
The position description number for this position is PD0F0900. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search
Summary
Incumbent serves as the specialist responsible for providing input and sometimes direction, when needed, in the long-range planning for the acquisition, utilization, and integration of office automation systems technology, including website design within ORDP.
The position description number for this position is PD0F0900. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search
Plans, organizes, participates, and provides assistance as needed to a team or workgroup of IT specialists engaged in planning and conducting studies
(continued) and surveys to determine feasibility and to assess needs for automated information/production systems; developing requirements for an overall ORDP system reflecting both integrated and universally applicable functions
(continued) identifies alternatives (including whether a similar effort is underway in ORDP); develops recommendations and, as approved implements solutions;
(continued) developing requests for proposal packages, including preparation of functional/technical requirements for competitive procurement of an overall system, subsystem, and individual workstations.
Conducts continuing review of computer technology developments in the areas of office automation, and web design, providing technical assistance and
(continued) guidance to ORDP components formulating overall ORDP-wide distributed computer systems strategies. Employs accessibility regulations mandated by Section 508 of the Rehabilitation Act.
Conducts ongoing liaison within ORDP and with other SSA components on matters relating to website redesigns, distributed computer system projects undertaken by ORDP;
(continued) provides support liaison on matters relating to procurement of computer-related items; and acts as liaison between users and vendors.
All application materials must be received by the closing date.
Applicants must be in good standing.
Applicants must have a fully successful rating of record.
Official Personnel Folders will not be reviewed.
Requests for copies of application documents will not be accepted.
All application forms submitted become the property of SSA Human Resources.
Qualifications
Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition, applicants must have 52 weeks of specialized experience at the GS-12 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must include at least four of the following:
A) Using HCL Domino to develop custom web application, preferably version 10.X or greater
B) Using Git, Jenkins, Maven, Jira, and Confluence to manage and support development projects
C) Developing web applications using Java STRUTS II
D) Developing, implementing, and supporting system and application strategies
E) Working with Oracle 8.0 or later
NOTE: Your SSA-45 must specifically address the evaluation criteria for the position. Describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience and selective placement factor required for this position. Be clear, accurate and specific when describing your experience; e.g., list all positions separately, include full start and stop dates for each position, your grade and a comprehensive description of the relevant duties you performed in each position.If your SSA-45 does not give a detailed description of the duties you perform as they relate to the required qualifications for this position, your application will receive no further consideration.
Qualification requirements must be met by the closing date of this announcement.
Applicants for promotion must have 52 weeks at GS-12.
Time in grade requirement must be met by the closing date of this announcement.
Education
This job does not have an education qualification requirement.
Additional information
NONCOMPETITIVE CONSIDERATION DUE TO SPECIAL HIRING AUTHORITY
Applications for noncompetitive consideration will be accepted from SSA employees in the area of consideration who are currently serving under the following types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities; and time limited appointments for veterans with a compensable service-connected disability of 30% or more. Applicants serving under these provisions do not need to submit copies of your disability or Veteran's documentation.However, you must submit a current SF-50 that provides information on the appointment authority under which you were hired. Otherwise, you will not receive non-competitive consideration.
NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration.
This is a bargaining unit position, represented by AFGE, to be filled under the provisions of the SSA/AFGE Merit Promotion Plan. Additional selections may be made within 6 months of the date of the initial selection.
LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected, they will lose entitlement to the higher locality pay.
OTHER NOTES:
This position is eligible for telework in accordance with agency and component policy.
Relocation expenses will not be paid.
This is a moderate risk public trust position. The selected employee will be required to complete a Standard Form 85P, Questionnaire for Public Trust Positions, in order to have the appropriate investigation conducted, unless the employee has been previously certified eligible to occupy a position at this level.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants will be rated based on the following knowledge, skills, and abilities:
Skill in developing, implementing, evaluating, and improving processes and procedures to
monitor the effectiveness, efficiency, and productivity of the program segment and/or organization directed. (60 points)
Ability to identify and integrate internal and external issues affecting the immediate
organization, such as those involving technical and administrative factors. (60 points)
Ability to provide ongoing evaluation of activities in functional areas of responsibility,
including identifying the need for changes in operation, emphasis, priorities, training, or methodologies
and makes recommendations to remedy the situation. (60 points)
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following section provides information on supporting documentation that must be submitted.
SSA-45 (all applicants)
SF-50 that provides information on the appointment authority under which you were hired (applicants for Noncompetitive Consideration due to a Special Hiring Authority only)
Your SSA-45 must provide all of the information necessary to make qualifications determinations (e.g., all experience related to your qualifications for this position, full performance level of your current position, the dates at each grade level of your current or prior career-ladder position(s), etc.). These documents will be referred to the selecting official if you are eligible for the best qualified list. Employees' Official Personnel Folders will not be reviewed.
Your SSA-45 must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible.
Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Notice Concerning Materially False, Fictitious, or Fraudulent Statements
Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action.
To apply for this position, you must provide a complete Application Package which includes:
The Occupational Questionnaire: Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire.
Additional Required Documents, if applicable (See Required Documents section).
The complete Application Package must be submitted before 11:59 p.m. (EST) on 10/06/2023. Failure to upload any required documents will disqualify your application from consideration.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact OPE Staffing DCRDP at OPE.Staffing.DCRDP@ssa.gov or 410-965-1234.
Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories
APPLYING FROM A PERSONAL COMPUTER OUTSIDE OF WORK
SSA employees may access Internal Vacancies On-Line (IVOL) postings and apply for vacancies from locations outside of SSA (e.g., from home, public computer, etc.). Please use the following link: http://ssai.usajobs.gov. Be sure to forward the link and other application materials (such as the SSA-45) to an email source accessible from outside of SSA (e.g., your personal computer, etc.).
Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
DCRDP - ODEPPIN
6401 Security Boulevard
Baltimore, MD 21235
US
Next steps
After all of the applications have been evaluated, you will receive notification via email explaining the status of your application. If you applied incorrectly or submitted an incomplete application, we will be unable to send you an electronic receipt of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following section provides information on supporting documentation that must be submitted.
SSA-45 (all applicants)
SF-50 that provides information on the appointment authority under which you were hired (applicants for Noncompetitive Consideration due to a Special Hiring Authority only)
Your SSA-45 must provide all of the information necessary to make qualifications determinations (e.g., all experience related to your qualifications for this position, full performance level of your current position, the dates at each grade level of your current or prior career-ladder position(s), etc.). These documents will be referred to the selecting official if you are eligible for the best qualified list. Employees' Official Personnel Folders will not be reviewed.
Your SSA-45 must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible.
Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Notice Concerning Materially False, Fictitious, or Fraudulent Statements
Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action.
To apply for this position, you must provide a complete Application Package which includes:
The Occupational Questionnaire: Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire.
Additional Required Documents, if applicable (See Required Documents section).
The complete Application Package must be submitted before 11:59 p.m. (EST) on 10/06/2023. Failure to upload any required documents will disqualify your application from consideration.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact OPE Staffing DCRDP at OPE.Staffing.DCRDP@ssa.gov or 410-965-1234.
Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories
APPLYING FROM A PERSONAL COMPUTER OUTSIDE OF WORK
SSA employees may access Internal Vacancies On-Line (IVOL) postings and apply for vacancies from locations outside of SSA (e.g., from home, public computer, etc.). Please use the following link: http://ssai.usajobs.gov. Be sure to forward the link and other application materials (such as the SSA-45) to an email source accessible from outside of SSA (e.g., your personal computer, etc.).
Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
DCRDP - ODEPPIN
6401 Security Boulevard
Baltimore, MD 21235
US
Next steps
After all of the applications have been evaluated, you will receive notification via email explaining the status of your application. If you applied incorrectly or submitted an incomplete application, we will be unable to send you an electronic receipt of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
