The Information Technology (IT) Division is responsible for the planning, development and management of the IT systems and subsystems that support the District of Columbia Courts' case flow, office automation, special programs and management operations. The incumbent will serve as a specialist providing network configuration and management support to Court users.
Summary
The Information Technology (IT) Division is responsible for the planning, development and management of the IT systems and subsystems that support the District of Columbia Courts' case flow, office automation, special programs and management operations. The incumbent will serve as a specialist providing network configuration and management support to Court users.
United States Citizens or individuals lawfully admitted for permanent residency or authorized by the United States Citizenship and Immigration Service to work in the United States.
The incumbent will be expected to provide outside of hours, on-call support for critical systems on a shift rotation basis and, where necessary, work the occasional weekend/evening to perform maintenance, upgrades, repairs or troubleshooting.
BRIEF DESCRIPTION OF DUTIES:
Installs, configures, migrates and operates physical and virtual servers.
Troubleshoots hardware and operating systems, and perform repairs on faulty system/server hardware.
Documents problems and resolutions, prioritize problems, and assess impact of issues.
Manages systems backups and restores operations for applications, databases, servers, file shares and Microsoft 365 mailboxes.
Implements appropriate processes for data protection, disaster recovery, and fail-over procedures.
Manages Microsoft Active Directory (AD), Group Policy Objects (GPO) and network-related services.
Administers and maintains end-user access rights to file shares and applications.
Monitors server, storage capacity and performance both on-premises and in the Cloud.
Diagnoses and resolves operating system and other server software problems, on both physical and virtual servers.
Reviews and participates in disaster recovery exercise and makes recommendations.
Maintains baseline system security according to organizational policies.
Background and security investigation are required.
A probationary period of one (1) year must be successfully completed.
To qualify for this position, you must submit the following: 1. Resume 2. Completed Vacancy Questionnaire 3. Documentation /Proof of Education (e.g. copy of college transcript or degree) 4. List of three (3) professional references
All required documentation must be received by the closing date of the announcement.
Qualifications
MINIMUM QUALIFICATIONS: Bachelor's degree in computer science, systems engineering, or a related field plus five (5) years of experience in Windows systems administration.
Knowledge of Office 365 and related technologies such as Active Directory, Azure, Exchange Online, Microsoft Teams, and OneDrive for Business and experience in Virtualization and cloud computing systems, which includes installing, configuring and maintaining Hyper-V hosts, virtual machines in cluster environment or in the cloud, creating and updating golden images, create and provision pooled desktop virtual machines is required.
The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.
Documentation of education must be submitted with your application or your application will not be considered.
Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts are required. If you are selected for the position, a criminal history records check will be conducted.
Education
To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/.
Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Additional information
This job is being filled by an alternative hiring process and is not in the competitive Federal civil service.
Please note there is a mandatory one year probationary period for all non-judicial new employees.
All required information must be received by the vacancy announcement closing date.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
This is not a federal position.
The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs: Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.
Please click on the following for more information about these benefits:
Annual Leave: New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6)hours biweekly, and at 15 years it increases to eight(8)hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.
Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit.
In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the minimum qualification requirements. Answers submitted in the questionnaire must be supported on your resume.
Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
This is not a federal position.
The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs: Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.
Please click on the following for more information about these benefits:
Annual Leave: New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6)hours biweekly, and at 15 years it increases to eight(8)hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.
Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit.
In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
1. Resume 2. Completed Vacancy Questionnaire 3. Documentation /Proof of Education (e.g. copy of college transcript or diploma) 4. List of three (3) professional references
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.
District of Columbia Courts
Moultrie Building
500 Indiana Avenue, NW
Washington, District of Columbia 20001
United States
Next steps
Once your completed application is received, the qualified candidates will be referred to the hiring manager for further consideration and possible interview. All applicants will be notified of the final outcome.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
1. Resume 2. Completed Vacancy Questionnaire 3. Documentation /Proof of Education (e.g. copy of college transcript or diploma) 4. List of three (3) professional references
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.
District of Columbia Courts
Moultrie Building
500 Indiana Avenue, NW
Washington, District of Columbia 20001
United States
Next steps
Once your completed application is received, the qualified candidates will be referred to the hiring manager for further consideration and possible interview. All applicants will be notified of the final outcome.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
