This position is in the Office of Administration (TAD), Office of Management Planning (OMP) and works under the supervision of the Deputy Associate Administrator for TAD. The OMP is responsible for the delivery of a broad array of agency-wide, to include 10 regional offices, mission support services including Facilities, FOIA, Policy Management, Paperwork Reduction Act, Sustainability Program, Strategic Planning and Customer Service Delivery Program.
Summary
This position is in the Office of Administration (TAD), Office of Management Planning (OMP) and works under the supervision of the Deputy Associate Administrator for TAD. The OMP is responsible for the delivery of a broad array of agency-wide, to include 10 regional offices, mission support services including Facilities, FOIA, Policy Management, Paperwork Reduction Act, Sustainability Program, Strategic Planning and Customer Service Delivery Program.
Yes—This position may be eligible for occasional and/or regularly scheduled telework. The number of telework days approved will be determined by your immediate supervisor or manager following the agency’s telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position.
Travel Required
Occasional travel - Some travel will be required.
Relocation expenses reimbursed
Yes—Relocation expenses are authorized for this position.
Applications will be accepted from any U.S. citizen.
Direct Hire Authority will be used to fill this position. The 'Rule of Three', Veterans Preference and traditional rating and ranking of applicants does not apply to this vacancy.
Serves as the Director of the Office of Management Planning within the FTA Office of Administration.
Is responsible for directing and overseeing facilities and space management and a wide variety of administrative/management services FTA wide. Oversees facilities and logistics, developing short and long-term plans for appropriation and assignment of space to support FTA’s mission, and the evolving changes to office space that support the hybrid work environment.
Serves as both a second line and first line supervisor as the Supervisory Management Analyst over Facilities, FOIA, Policy Management, Paperwork Reduction Act, Sustainability Program, Employee Transit Reimbursement, TAD Strategic Planning and TAD Customer Service Delivery Program. Performs the full range of supervisory duties for staff and contractors. Plans work to be accomplished by subordinates, setting and adjusting short-term priorities, and preparing schedules for completion of work.
Oversees the implementation and maintenance of the Customer Service Portal (CSP) to drive TAD goals for customer service and organizational excellence. Drives customer service improvements to all of the TAD Offices based on best practices and metrics collected from the CSP, as well as facilitating innovation for problem solutions. Directs TAD and FTA-wide change management initiatives associated with the CSP. The work involves reviewing and monitoring programs, and the ability to extrapolate and propose changes to existing processes/programs.
The ideal candidate has experience providing leadership and oversight to a diverse staff of professional and support personnel who are performing mission support functions in the areas of, facilities and space management, administration, project management, policy oversight and execution, data analysis and reporting and any related activities. He/she also has experience driving customer service improvements based on best practices and data-driven metrics.
You must be a U.S. citizen & meet specialized experience to qualify
Submit application and resume online by 11:59 PM EST on the closing date
Required documents must be submitted by the closing date.
Direct Hire Authority will be used to fill this position
CONDITIONS OF EMPLOYMENT:
SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only.
FINANCIAL DISCLOSURE: The Ethics in Government Act of 1978 requires the applicant selected for this position to submit a Confidential Financial Disclosure Report (OGE Form 450) within 30 days of appointment and annually thereafter.
PCS/RELOCATION/RECRUITMENT: Permanent Change of Station (PCS), Relocation, and Recruitment Incentive authorization varies by position/selection.
SUPERVISORY PROBATIONARY PERIOD: New supervisors must complete a 1-year probationary period (unless already completed).
Qualifications
To meet the minimum qualifications for this position, you must meet the specialized experience requirements.
To qualify for the Grade 15, you must have at least one year of specialized experience equal or equivalent to the GS-14, it must include:
Experience managing a space management portfolio to include space allocation changes related to the hybrid work environment.
Experience with administrative programs such as FOIA, Directives Control, Sustainability, or Transit Benefits.
Experience as an advisor or subject matter expert providing policy or program recommendations to improve or enhance the delivery of programmatic goals and objectives.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
Facilities and Space Management: Knowledge of the physical, engineering, and experimental equipment and operational characteristics of facilities, and safety and equipment development designed to support facilities activities to include space allocation changes related to the hybrid work environment.
Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise and acts an advisor or subject matter expert providing policy or program recommendations to improve or enhance the delivery of programmatic goals and objectives.
Customer Service and Process Improvement: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations and acts as a catalyst for organizational change; leads others to translate vision into action.
For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4
All applicants must meet all qualification requirements by the closing date of this announcement.
Additional information
The agency has the option of extending a term appointment up to the 4-year limit.
This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate.
Qualified CTAP/ICTAP candidates receive priority and will be referred to the hiring manager.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For this announcement, all applicants will be reviewed to determine if they meet the basic qualifications for this position, specifically the educational requirements. Applications that are verified to meet the basic qualifications will be referred to the selecting official.
Applicants will not be rated or ranked. Veteran’s Preference does NOT apply.
DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. All answers provided in the on-line process must be substantiated by a resume. If, upon review, it is determined that your resume and/or supporting documents do not support your answer choices, your application may be removed from consideration.
Please ensure that your work history provides enough details to support your answers.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
ALL Applicants must provide a resume that fully supports the required specialized experience and was created within USA Jobs Resume Builder and respond to the vacancy questions by the closing date of the vacancy. Formatted resumes can be uploaded when you arrive at the DOT application system. For assistance with the resume builder, please visit: https://www.usajobs.gov/Help/how-to/account/documents/resume/build/
DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85) and provide all of the following documents:
your most recent performance appraisal,
the proof of eligibility letter from the Agency, and
your most current SF-50, displaying current series and grade.
Displaced employees may be eligible for ICTAP or CTAP priority consideration.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USA Jobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than 11:59 pm (EST) on the closing date of the announcement.
To begin, click the "Apply Online" button on the job announcement posting.
Follow the directions to register, submit all required documents and complete the assessment questionnaire.
You may review your saved application(s) at https://my.usajobs.gov.
If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov
DOT, FEDERAL TRANSIT ADMINISTRATION
Submit Application and Documents Online
1200 New Jersey Ave SE / HAHR - 50
Washington, District of Columbia 20590
United States
Next steps
You may check your application status by logging into USAJobs.com (Select "My USAJobs" and click "Applications". Within two weeks of the closing date, a Human Resources Specialist will evaluate your application. Qualified candidates will be referred to the hiring manager. If you are selected for an interview, the hiring agency will contact you directly. Once the position is filled, we will notify all applicants of their final status.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
ALL Applicants must provide a resume that fully supports the required specialized experience and was created within USA Jobs Resume Builder and respond to the vacancy questions by the closing date of the vacancy. Formatted resumes can be uploaded when you arrive at the DOT application system. For assistance with the resume builder, please visit: https://www.usajobs.gov/Help/how-to/account/documents/resume/build/
DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85) and provide all of the following documents:
your most recent performance appraisal,
the proof of eligibility letter from the Agency, and
your most current SF-50, displaying current series and grade.
Displaced employees may be eligible for ICTAP or CTAP priority consideration.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USA Jobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than 11:59 pm (EST) on the closing date of the announcement.
To begin, click the "Apply Online" button on the job announcement posting.
Follow the directions to register, submit all required documents and complete the assessment questionnaire.
You may review your saved application(s) at https://my.usajobs.gov.
If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov
DOT, FEDERAL TRANSIT ADMINISTRATION
Submit Application and Documents Online
1200 New Jersey Ave SE / HAHR - 50
Washington, District of Columbia 20590
United States
Next steps
You may check your application status by logging into USAJobs.com (Select "My USAJobs" and click "Applications". Within two weeks of the closing date, a Human Resources Specialist will evaluate your application. Qualified candidates will be referred to the hiring manager. If you are selected for an interview, the hiring agency will contact you directly. Once the position is filled, we will notify all applicants of their final status.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
