Skip to main content
U.S. flag
Back to results

PROGRAM MANAGER (SERVICE SUPPORT CENTER DIRECTOR)

Department of the Navy
Commander, Navy Installations
CJRM JOINT REGION MARIANAS N94
This job announcement has closed

Summary

This position is located at Warfighter and Family Readiness (J9), Joint Region Marianas (JRM), Guam. The mission of Joint Region Marianas (JRM) Warfighter & Family Readiness (WFR) is to provide the highest quality programs and services to the military community through self-sustainment across all quality of life programs.

Overview

Help
Hiring complete
Open & closing dates
09/14/2023 to 09/29/2023
Salary
$95,000 to - $114,000 per year

PLUS COST OF LIVING ALLOWANCE (COLA)/ MAY BE ENTITLED TO NONFOREIGN POST DIFFERENTIAL (NFPD)

Pay scale & grade
NF 5
Location
1 vacancy in the following location:
Guam, GU
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—RELOCATION EXPENSE MAY BE AUTHORIZED/RECRUITMENT & RELOCATION INCENTIVE NEGOTIABLE
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
5
Job family (Series)
Supervisory status
Yes
Security clearance
Secret
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Announcement number
JRM-23-473
Control number
749312100

Duties

Help

Major duties and responsibilities are summarized below.

Incumbent serves as the Service Support Center Director and principal advisor to the Warfighter and Family Readiness Director (19) in the areas of financial management, accounting, budgeting, contracting, acquisition, asset management, information technology (IT) services, marketing, and Facilities planning. Works directly with three main functional Program Managers within Joint Region Marianas (JRM) J9 organization: Family Readiness (J91); Fleet/Warfighter Readiness (J92); and Housing Program (193); and subordinate commands which includes but is not limited to Naval Base Guam (NBG), Andersen Air Force Base (AAFB) Guam, and Marine Corps Base Camp Blaz (MCBCB) Guam. Plans, directs, manages and supports financial and administrative functions for Non-appropriated (NAF) fund activities for the Morale, Welfare, and Recreation (MWR), Child and Youth Programs (CYP), Warfighter and Family Services Centers (FFSC), and Housing. Performs direct mission work with responsibility for ensuring supervisors meet organizational goals and objectives. Directly supervises the Financial Management Officer, Marketing Director, and Supervisory Information Technology Specialist, Supervision at this level requires substantial coordination and integration of a number of major work assignments including leadership for development, implementing, evaluating and improving processes and procedures to monitor the effectiveness, efficiency and productivity of the services from the center and the overall NAF programs. Makes major recommendations for changes to the organizational structure; optimizing mix of reduced operating costs and assurance of program effectiveness including cost avoidance and consolidation/streamlining of functions; and long range sustainability assessments for the overall health of the NAF accounts and programs. Serves as point of contact and/or the Fund Custodian for MWR and VQ NAF fund resource programs. Collaborates Appropriated Fund (APF) requirements, finalizes budget submissions and expense element reports and collaborates other special resource 'Calls' provided by other J9 Program Managers (J9X). Acts as the J9 Liaison with JRM Comptroller (J8) on matters associated to APF support including performance/modeling requirements, NAF policy and procedures. Provides leadership detailed financial data for use in developing and executing long-term strategies. Makes planning decisions involving GS, Active Duty, Non-appropriated fund and contract personnel; recommends strategic direction for NAF; and aligns all supporting activities with that direction. Monitors and reviews program evaluation and assessment. Prioritizes requirements and effectiveness of services; establishes policies and performs short and long range planning in support of a diversified program of clubs, recreational activities, and services for eligible NAF patrons including active duty, DoD family members, military retirees, authorized DoD civilians, reservists, and authorized contract workers. Establishes and implements NAF accounting, acquisition, marketing, IT, and internal control policies, instructions and practices associated with NAF operations transaction management in conjunction with J94 branch heads and other program managers. Monitors business processes to ensure that transactions and other associated processes are in accordance with Department of Defense (DoD) and Department of the Navy (DoN) policies and regulations and are capable of successfully withstanding audit and inspection from internal and external authorities. Provides services and financial oversight of a combined annual operating budget in excess of $65 million in appropriated and non-appropriated funds and ensures the proper apportionment of funds, legality of expenditures, and establishment of appropriate controls. Works in conjunction with J8 on all matters associated with J9 programs. Reviews the fiscal posture of programs and determines variance from the budget plan. Maintains cooperative relationship with all military commands on Guam as well as the civilian business community and encourages maximum participation and interface between civilians and military personnel.

A complete list of duties and responsibilities will be provided at the time of hire.

Requirements

Help

Conditions of employment

  • *SEE QUALIFICATIONS

Qualifications

In order to qualify for this position, resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/). Applicants qualifying based on education, time in grade, credentials, certification, training and/or module completion MUST provide proof of education (i.e. official transcripts/high school diploma), personnel action or SFS0, credentials, statement of service, certification, training and/or module completion at the time of resume submission. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Ability to exercise all delegated supervisory and managerial authority to the fullest extent possible with responsibility for accomplishing the designated mission. Ability to supervise and direct the work of other employees, monitor performance, and assure adequate internal control procedures are developed and operative. Knowledge of management and organizational principles and practices along with a comprehensive knowledge of planning, budgeting regulations, guidelines, and processes related to Non-appropriated Funds, MWR, CYP, FFSC, and Housing programs. Knowledge of pertinent DOD, OSD Joint Basing, and Navy regulations. Knowledge of and demonstrated success in regional multi-command, multi-claimant programs, organizational development, and appropriated and non-appropriated fund financial management. Knowledge of and ability to plan, organize, and direct the overall service support center including: NAF accounting, procurement, marketing, and management processes to prepare long-range (5 year) and short-range financial and operational planning guidance in accordance with broad agency program policies and objectives and to provide staffing and NAF funding guidance for subordinate activities. Ability to perform continuous appraisal of the utilization of resources in accomplishing program objectives and goals, including monthly and/or quarterly reports to Regional Commander. Knowledge of how to direct complex studies requiring application of analytical and statistical methods and techniques. Knowledge of how to negotiate effectively with management to accept and implement recommendations, where the proposals involve substantial agency resources, require extensive changes in established procedures, or may be in conflict with the desires of the activity studied.

Must have or be able to obtain and maintain a Secret Security Clearance.

Must complete a Classified Information Nondisclosure Agreement (Standard Form 312) which will be filed in the employee's Official Personal Folder.

Occasional travel of less than 20% may be required.

Must be able to work varied work schedules to include weekends, evenings and holidays.

Education

*SEE QUALIFICATIONS

Additional information

Some positions have special requirements. In these cases, selection is tentative pending satisfactory completion of these requirements.

All selections are contingent upon obtaining satisfactory background and employment reference checks.

Males must be registered for or exempt from Selective Service (https://www.sss.gov/register/).

Selectees are required to participate in direct deposit.

We are an E-Verify participant.

This announcement may be used to fill additional vacancies within 60 days of issuance of referral certificate.

The Department of the Navy is a drug-free workplace. The use of illegal drugs by CNIC NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace. Military members and their families have a right to reliable and productive Federal workforce. ***Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentative job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the date of the drug test.***

The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation or other non-merit factor.

The Department of the Navy provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to: JRMJ9NAFHRO@US.NAVY.MIL to ensure proper consideration is given. The decision to grant an accommodation will be made on a case-by-case basis.

PRIVACY ACT STATEMENT FOR NAF APPLICANTS: Authority to request this information is derived from 5 U.S.C. 301, Departmental Regulations. The purpose of this information is to determine the qualifications, suitability, and availability of applicants for employment with a NAF activity, and of current employees for reassignment, reinstatement, transfer, or promotion. The information will be used to assess qualifications, entitlement, and overall employment suitability. Completion of information on this form is voluntary. Failure to provide this information may prevent you from receiving full consideration for the position you seek.

BENEFITS:
Regular Full-Time (35 - 40 hours per week) All benefits offered including medical, dental, life insurance, spouse & child life insurance, long term disability, annual and sick leave, retirement, and 401(k) savings plan.

Regular Part-Time (20 - 34 hours per week) Medical, dental, life insurance, spouse & child life insurance, annual and sick leave, retirement, and 401(k) savings plan.

Flexible (0 - 40 hours per week) No benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Any experience, education, or other qualification presented on your application and/or resume is subject to evaluation and verification. Submissions are reviewed to determine if applicants meet the hiring eligibility and qualification requirements and to determine the level of KSAs related to the job requirements. Best qualified applicants are referred to the hiring manager in accordance with Military Spouse and Veteran Preference policies where applicable. If your application and/or resume lacks sufficient information, you will be rated accordingly or may be considered ineligible. The hiring manager may choose to conduct interviews, which may also be subject to evaluation and verification.

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.