The Information Technology Applications and Data Division (ITADD) mission is to deliver innovative software that helps every employee accomplish the FBI's mission. ITADD builds and maintains FBI software and provides data management solutions as well as develops applications for case and crisis management, data analytics, data management, and administration. ITADD also provides cloud development solutions and houses the FBI's cybersecurity operations.
Summary
The Information Technology Applications and Data Division (ITADD) mission is to deliver innovative software that helps every employee accomplish the FBI's mission. ITADD builds and maintains FBI software and provides data management solutions as well as develops applications for case and crisis management, data analytics, data management, and administration. ITADD also provides cloud development solutions and houses the FBI's cybersecurity operations.
Perform analysis on existing software and recommend changes, improvements, and debugging ability.
Perform routine IT tasks including system configurations, updates, and basic troubleshooting.
GS-9 (In-addition to the above):
Build application software and provides post-implementation support including troubleshooting and error resolution with program execution.
Conduct preliminary analysis of current systems to determine the feasibility of new or automated IT to resolve the issues.
GS-11 (In-addition to the above):
Provide advice and guidance to management regarding technical issues which pertain to the planning, designing, developing, procuring, implementing, operating and maintaining of the organization's IT systems.
Develop close contact and working relationships with personnel in various functional activities throughout the organization to effectively carry out and coordinate necessary activities.
Assist end-users in a variety of subject matter fields in deciding which processes to automate; how to select equipment and software; how best to use available technology; and, whether and how to network.
GS-12 (In-addition to the above):
Oversee critical IT initiatives, ensuring they align with goals and objectives.
Perform a variety of complex management/program analysis functions and advises managers and operational personnel on difficult and/or complex issues.
Oversee critical IT initiatives, ensuring they align with goals and objectives.
Provide expertise necessary to solve complex problems that hinder the development or operation of the organization's IT systems.
GS-13 (In-addition to the above):
Serve as a lead technical advisor, who provides advice and guidance to management regarding technical issues which pertain to the planning, designing, developing, procuring, implementing, operating and maintaining of the organization's IT systems.
Work with myriad customers to develop sustainable strategic plans and tactical, technical solutions for executing effective and efficient network-related problem management.
Lead and manage high-impact IT projects that may have agency-wide or inter-agency implications.
Champion best practices and patterns to enhance the availability, reliability, and stability of IT systems, platforms, and overall delivery of system.
Must be able to obtain a Top Secret-SCI clearance.
Some travel may be required.
Qualifications
GS-07: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-05 grade level. SE is defined as follows:
Experience utilizing software tools and related mechanisms to maintain established IT systems.
Experience analyzing and resolving problems and needs to accomplish IT and business objectives.
GS-09: In addition to the above, applicant must possess at least one (1) year of SE equivalent to the GS-07 grade level. SE is defined as follows:
Experience analyzing work processes and perform maintenance in assigned areas that are of limited scope and difficulty.
Experience supporting the development of various IT applications and software, providing testing support, and offering recommendations regarding potential enhancements.
GS-11: In addition to the above, applicant must possess at least one (1) year of SE equivalent to the GS-09 grade level. SE is defined as follows:
Experience providing advice to various levels of personnel regarding administrative and technical matters related to IT programs and/or services.
Experience applying IT principals, methods, and programming languages focused on the design, development, testing, and implementation of software for programs.
GS-12: In addition to the above, applicant must possess at least one (1) year of SE equivalent to the GS-11 grade level. SE is defined as follows:
Experience preparing presentations, formal and informal reports, correspondence, briefings, charts, tables, and graphs to distribute throughout an organization.
Experience reviewing operational needs to detect, diagnose, and resolve significant problems or error conditions relating to computer or related IT products and services.
Experience providing information, guidance, and instruction on the use of desktop computer hardware and software products; as well as mainframe applications and systems.
GS-13: In addition to the above, applicant must possess at least one (1) year of SE equivalent to the GS-12 grade level. SE is defined as follows:
Experience managing and successfully completing complex IT projects.
Experience leading a team-based environment of technical personnel in complex and mission critical projects.
Experience providing expert advice and guidance to management regarding technical issues which pertain to the planning, designing, developing, procuring, implementing, operating and maintaining of the organization's IT systems.
Desired Skills
Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants.
Desired Skills are experience and/or knowledge with one or more of the following:
Agile (scaled) Sec/Dev/Ops
Ansible, Jenkins or other automation software
ASP.NET Core 2.0+
Atlassian Tool Suite
AWS, Azure, and other Cloud concepts
C++
IaaS/PaaS/SaaS
Java
Oracle APEX
Unix/Linux
Software Architecture
Education
Education may be substituted for SE, and all degrees must be from an accredited college or university. Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States. Transcripts are required when qualifying based on education.
Degree(s) must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-7: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.
GS-9: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related.
GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher-level graduate education leading to such a degree OR LL.M., if related.
Education may NOT be substituted for specialized experience at the GS-12 or GS-13 levels.
Additional information
The Information Technology (IT) field includes positions from a wide range of functional areas, including, but not limited to:
Applications Software
Cloud Engineering
Database Administration
Database Engineering
Enterprise Architecture
Software Development
Software Engineering
Available Incentives
In order to recruit and retain highly qualified candidates, selectees may be eligible for a recruitment incentive. Prior to receiving a recruitment incentive, an employee must sign a written agreement to complete a specific period of employment with the FBI at the new duty station.
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record):
Percent of time worked in the particular position (cannot conflict with main duties).
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans' preference will be applied.
Federal Bureau of Investigation
935 Pennsylvania Ave, NW
Washington, DC 20535
US
Next steps
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Federal Bureau of Investigation
935 Pennsylvania Ave, NW
Washington, DC 20535
US
Next steps
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
