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Supervisory IT Specialist

Department of Commerce
National Oceanic and Atmospheric Administration
National Ocean Service (NOS)
This job announcement has closed

Summary

This is a Direct Hire Public Notice. Please read this Public Notice in its entirety prior to submitting your application for consideration.

This position is located within the Department of Commerce (DOC), National Oceanic and Atmospheric Administration (NOAA), National Ocean Service (NOS) with 1 vacancy located in Silver Spring, MD.

Overview

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Hiring complete
Open & closing dates
09/13/2023 to 09/27/2023
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Salary
$112,015 to - $172,075 per year
Pay scale & grade
ZP 4
Location
1 vacancy in the following location:
Silver Spring, MD
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
NOS-23-12089669-DHA
Control number
748467400

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Duties

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As a Supervisory IT Specialist, you will perform the following duties:

  • Perform the full range of supervisory duties over staff. Plan and distribute work to be accomplished by subordinates. Set short and long term priorities and prepare schedules for the completion of work. Find ways to improve production and increase the quality of the work, and evaluate the performance of subordinates. Provide technical oversight and instruction, address poor performance of subordinates, develop performance standards, and advise, counsel, or instruct employees on both work and administrative matters. Identify developmental and training needs of employees, and provide or arrange for needed development and training. Interview candidates.
  • Serve as an infrastructure and end user support consultant to the staff. Use multiple communication methods to gather customer and stakeholder requirements and feedback, while managing expectations. Design solutions based on customer requirements and feedback, and perform requirements analysis. Serve as a customer liaison, and architect and implement out-of-the-box and custom solutions to issues. Advise on alternate approach methods, and make recommendations on requirements. Prepare business cases for the proposal and implementation of Information Technology (IT) solutions. Ensure the integration of all systems components (e.g. procedures, databases, policies, software, and hardware, etc.).
  • Perform secure planning, design, development, acquisition, documentation, implementation, and oversight of core IT infrastructure and cloud-based elements that are hosted in public, private and hybrid cloud environments in order to meet business requirements. Implement technical and administrative security controls in accordance with the Federal Information Security Modernization Act (FISMA), the most current iterations of NIST 800-53, Department of Commerce (DOC) Commerce Interim Technical Requirements (CITRs), and all other applicable Federal cyber-security mandates. Ensure cloud and on-premise environments are designed with the required security, resilience, and availability to mitigate the impact of planned and unplanned outages.
  • Oversee operations and maintenance of critical IT infrastructure that support 24/7 uptime of real-time IT data collection and dissemination systems that reside in a hybrid environment. Oversee engineering, operational, and security activities operating in National Oceanic and Atmospheric Administration (NOAA) data centers, remote sites, and cloud environments (i.e. associated with cloud, virtualization, storage, server hosting, database administration, network management, data protection related systems, applications), and service technologies on multiple sets of enterprise-level IT systems. Perform work with Windows and Linux operating systems, network architecture and configuration.

Requirements

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Conditions of employment

Category Rating, Veterans Preference and traditional rating and ranking of applicants do not apply to this Public Notice.

This position will be filled under the DOC Alternative Personnel System (CAPS). This system replaced the Federal GS pay plan and structure. Under CAPS, positions are classified by career, pay plan, and pay band.

The ZP-4 is equivalent to the GS-13/14.

*A one year Supervisory robationary period may be required.
*Payment of relocation expenses is not authorized.
*This position is not in the bargaining unit.

Key Requirements:

  1. Applicants must be U.S. Citizens.
  2. Suitable for Federal employment, as determined by background investigation.
  3. More requirements are listed under Qualifications and Other Information.
  4. Must be registered for Selective Service, if applicable (www.sss.gov)
  • This vacancy is limited to the first 100 applications received and will close at midnight Eastern Time on the day this application limit is reached regardless of the closing date specified in this vacancy announcement. Any application received prior to midnight Eastern Time of the day the application limit is reached will be accepted and considered. You are strongly encouraged to submit all required supporting documents at the time of application should the vacancy close earlier than stated in this announcement due to the applicant limit being reached. Supporting documents will not be accepted once the vacancy announcement closes.
  • A background investigation will be required for this position. Continued employment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.
  • Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system.

Qualifications

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

To qualify at the ZP-4 or GS-13 level:
SPECIALIZED EXPERIENCE: In addition to meeting the IT competencies, applicants must also possess one full year (52 weeks) of specialized experience equivalent to the ZP-3 or GS-12 in the Federal service. Specialized experience MUST include all of the following:
  • Configuring and tuning the Linux operating system and utilizing scripting languages (such as Unix, korn, bash or C shell, Python, etc.) in automating routine tasks;
  • Performing system analysis to identify the need for changes or improvements, based on new security technologies or threats, or monitoring and maintaining security protocols for on-premise and cloud-based systems; and
  • Deploying, managing, or maintaining cloud infrastructure components (such as virtual machines, containers, server-less applications, databases, storage, and security components, etc.).

Education

College Transcript: If you are qualifying based on education, submit a copy of your college transcript that lists college courses detailing each course by the number and department (i.e., Bio 101, Math 210, etc.), course title, number of credit hours and grade earned. You must submit evidence that any education completed in a foreign institution is equivalent to U.S. education standards with your resume. You may submit an unofficial copy of the transcript at the initial phase of the application process. If course content cannot be easily identified from the title of the course as listed on your transcript, you must submit an official course description from the college/university that reflects the content at the time the course was taken.

Note: Your college transcript is used to verify successful completion of degree, or college course work. An official college transcript will be required before you can report to duty.

Special Instructions for Foreign Education: Education completed in foreign colleges or universities must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website. You MUST provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation by the closing date of the announcement will result in lost consideration. For more information on how foreign education is evaluated visit: OPM Foreign Education Evaluation.

Additional information

CTAP and ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: Employee Guide to Career Transition

CTAP applicants MUST submit the following documents:

  1. A copy of your specific RIF notice; notice of proposed removal for failure to relocate; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice eligibility for discontinued service retirement, or similar notice).
  2. A copy of your SF-50 "Notification of Personnel Action", noting current position, grade level, and duty location;
  3. A copy of your latest performance appraisal including your rating; and
  4. Any documentation from your agency that shows your current promotion potential.
ICTAP applicants MUST submit the following documents:
  1. A copy of your RIF separation notice; notice of proposed removal for failure to relocate; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
  2. A copy of your SF-50 "Notification of Personnel Action" documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc;
  3. A copy of your latest performance appraisal including your rating; and
  4. Any documentation from your agency that shows your current promotion potential.
NOAA uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

The Department of the Commerce (DOC) places a high value on diversity of experience and cultural perspectives and encourages applications from all interested eligible candidates. Diversity, equity, inclusion, and accessibility (DEIA) are fundamental principles that guide the Department and allow us to successfully achieve our mission.

THE FEDERAL GOVERNMENT IS AN EQUAL OPPORTUNITY EMPLOYER.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume, optional cover letter and supporting documentation to determine if you meet the minimum qualifications for the position.

Veteran's Preference does not apply to direct hire recruitment procedures.

Any selections made under this notice will be processed as new appointments to the civil service. Therefore, Current Federal employees would be given new appointments to the civil service and may have to serve a new probationary period under CFR 315.802 (b).

NOTE: A one year probationary period will be required under the Direct Hire Authority unless you are a current Department of Commerce employee and are in the same line of work and with no more than a 30 day break in service.

NOTE: If it is determined that you have rated yourself higher than is supported in your description of experience and/or education as described in your resume/application, or that your resume or application is incomplete, you may be rated ineligible and/or not qualified.

To preview the announcement questionnaire, click here:https://apply.usastaffing.gov/ViewQuestionnaire/12089669

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