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Supervisory IT Specialist (Policy and Planning)

Department of Veterans Affairs
Deputy Assistant Secretary for Information and Technology
Office of Information and Technology, Infrastructure Operations, Technology and Platform Services.
This job announcement has closed

Summary

The position is located in Infrastructure Operations Services (IOS), Office of Information and Technology (OIT). The incumbent serves as Product Line Manager. The Product Line Manager provides leadership and coordination to a product line portfolio. The primary role is to execute the overall product
development plan for a specific product line using strong business acumen and excellent communication skills.

Overview

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Hiring complete
Open & closing dates
09/01/2023 to 09/08/2023
Salary
$117,518 to - $152,771 per year

The salary range listed reflects the GS base rate (not including locality). Upon selection, the salary will be adjusted to include locality.

Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Anywhere in the U.S. (remote job)
Remote job
Yes
Telework eligible
Not applicable, this is a remote position.
Travel Required
25% or less - You may be expected to travel up to 25% of the time.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Other
Drug test
No
Position sensitivity and risk
High Risk (HR)
Trust determination process
Announcement number
CARX-23-12054343-YFl-DH
Control number
746856300

This job is open to

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Clarification from the agency

ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

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Duties

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This is a non-bargaining unit position.

For positions with Cybersecurity codes in block 24 of the PD's OF-8. Please include all of the information below.

This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles:

  • 801 Program Manager
  • 803 Product Support Manager

For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways

The initial application review cut-off for this job announcement is 50 applications. The first 50 applications received will be considered first. Applications received after the initial cut-off number (50 applications) may not receive consideration unless otherwise requested by management. If management requests additional certificates, applicants will continue to be reviewed in groups of 50 in the order they applied.



Work Schedule: Monday - Friday, 8:00am - 4:30pm
Compressed/Flexible Schedule: Available
Telework: May be available with your supervisor's approval
Duty Location Status: If selected, you will work remotely from home or in Washington, DC, from a VA-owned or Leased Space. If your duty location is Washington, DC, telework may be available with your supervisor's approval.
Position Description Title/PD#: Supervisory IT Specialist (Policy and Planning)/ PD201070
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Physical Demands: The work is sedentary. Some work may require walking and standing in conjunction with travel to attendance at meetings and conferences away from the work site. Some employees may carry light items such as papers, books, or small parts, or drive a motor vehicle. The
work does not require any special physical effort. Occasionally work may be done in computer rooms, off site offices, or buildings. Applicants selected for this position may be required to serve a one-year supervisory probationary period. Failure to successfully complete the supervisory probationary period will result in the employee being reassigned to a position in the agency of no lower grade and pay than the one the employee left to accept the supervisory or managerial position.

Major Duties:
  • Serves as single point of accountability for all IT products within the Identity Access Management (IAM) product line. Has ownership and accountability for successfully delivering business capabilities in that product line and oversees IT lifecycle activities for all IT products within the product line.
  • The incumbent develops and manages lifecycle plans. Works with business to determine priorities for the product line for a given time period, based on funding available. Manages the backlog of requirements and evolving technical architecture. Make any required updates to product/system allocations within the product line. Accountable for ensuring that capabilities work in production
    environment.
  • Rationalizes product line by identifying redundancies in products and services within the product line. Drives Legacy System Modernization (LSM), identifies changes required for products and systems (Modernize, Migrate, Replace, Sustain, Decommission), and is responsible for ongoing portfolio analysis.
  • Coordinates and works closely with business stakeholders to develop product strategy and translate business priorities into a scoped product development plan. Collaborates with other Product Managers to ensure interdependencies are understood and prioritized appropriately across teams. Lead the design, development and implementation of new products over on multiple releases, deployments, and sustainment. Determines customers' needs and desires by specifying the research needed to obtain industry information.
  • Manages programs in concert with designated supervisors. Oversees employees who are responsible for setting priorities and reviewing work; assigns work; finds ways to improve work methods and productivity and quality.

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this job.
  • Selectees are subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required
  • Selectees may be required to serve a probationary period.
  • Selective Service Registration is required for males born after 12/31/1959.
  • A complete application package, i.e., Resume, Transcripts, etc., as required by the job announcement.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the Seasonal Influenza Prevention Program for VHA Health Care Personnel (HCP) is a requirement for all Department of Veterans Affairs HCP.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Must be proficient in written and spoken English.
  • Pre-employment physical evaluation may be required.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/08/2023.

AND

You may qualify based on your experience as described below.


Experience - Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Specialized experience is defined as directing operational activities within assigned portfolio to ensure IT project goals are met; evaluating cloud and/or SaaS technologies, product analysis based on requirements, overseeing requirements development and prioritization, risk planning, cost estimation, product support management; and experience with identity and access management solutions..

Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Per Office of Personnel Management General Schedule Qualification Policies, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable when documented by satisfactory evidence (e.g., a memorandum from the manager, human resources director, or official documentation such as SF-52, SF-50 documenting an official detail/assignments, or other comparable documentation). The documentation must indicate whether the employee performed the duties full time or, if part-time, the percentage of times the employee performed the additional duties.

To receive credit for experience in your resume that is not within the official series and grade level of your position, you must provide official documentation of such experience as indicated above.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit OPM's web site at http://www.opm.gov/qualifications/standards/indexes/alph-ndx.asp.

Education

There is no education substitute or requirement for the GS-15 level.



Additional information

COVID-19 Pandemic Expanded Telework Program - Due to COVID-19, VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position.VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.


Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

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