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Supervisory Management & Program Analyst (Chief Data)

Department of Veterans Affairs
Veterans Benefits Administration
Loan Guaranty Services
This job announcement has closed

Summary

The primary purpose of the Supervisory Program and Management Analyst (SPMA) position is to oversee, direct, and perform Data Management, Data Governance/compliance, and Data Analysis activities. The incumbent is responsible in the aggregate for successful data management practices and execution, data integrity, and data analysis supporting Program stakeholders, including internal and external, private and public, while ensuring accuracy, quality and timeliness of end-products.

Overview

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Hiring complete
Open & closing dates
08/30/2023 to 09/07/2023
This job will close when we have received 75 applications which may be sooner than the closing date. Learn more
Salary
$99,908 to - $129,878 per year

Salary shown is the basic pay WITHOUT locality pay. Once selections are made the locality pay WILL BE added to the salary based on the duty location.

Pay scale & grade
GS 14
Locations
1 vacancy in the following locations:
Phoenix, AZ
Oakland, CA
Denver, CO
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
101-LGY-12105719-23-KJ
Control number
746423400

Duties

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Specific duties include:

I. Strategic Leadership and Implementation:Supervision, Communication, Interpersonal Skills, and Customer Service.

The Chief, Data, expends considerable effort planning, prioritizing, scheduling, assigning, and evaluating work based on its specific technical requirements, and matching that with appropriately skilled and experienced subordinates, for short-term activities, longer-term initiatives, and for ongoing production.

The Chief, Data, is responsible for ensuring that the Data section is appropriately staffed with effective, professionally prepared staff for standing and upcoming efforts, in terms of skillsets, relevant experience, communication, and other performance-relevant abilities. This team requires top tier, current talent to be identified, recruited, and placed. The incumbent is responsible for evaluating individual skill sets in the context of current and upcoming work requirements, identifying and recommending training and development opportunities, and supporting the acquisition of such resources for performance and professional growth and development.

II. Operational Excellence: Data (35% LOE)
With respect to the LGY Business Systems, the incumbent provides leadership, technical direction, and direct support of:

  • Data Product Manager,
  • Data Governance/ Integrity
  • Business Requirement Initiatives
  • Data Analytics
  • Collaboration and Customer Service.
III. Program/Project Management, Monitoring, and Control (Critical)
  • Analyzes and manages a wide range of projects, systems, applications, programs, and procedures within a broad but defined domain which have potential to affect the Loan Guaranty program on a national and/or strategic level.
  • Applies best practices using program-level tools (e.g., PlanView, Service Now, SPSS, SAS) to facilitate projects/initiatives, and reports status, communicates performance, and raises issues/risks, providing decision-support information as appropriate and timely.
  • Utilizes analytical skill, sound judgement, and the capability to understand, report, and address the implications and ramifications of program/project management, controls, and procedures applicable to the program.
  • Ensures full implementation and utilization of LGY tools, such as project management and customer service ticketing applications, in performance of associated work.
  • Applies a comprehensive knowledge of agency and nationwide home loan program goals, policies, and administrative laws, as well as a strong knowledge of organizational protocols and practices, to oversee, assess and examine data related matters with respect to content, and compliance to federal standards and regulations.
  • Independently and proactively monitors data and applications for indications of fraud, waste or abuse, including but not limited to security and data breaches. Delivers recommendations to management for correction, self-reports all know issues, risks or concerns to LGY Senior Leadership, coordinates Risk Management Board (RMB) Corrective Action Plans (CAPs) and exercises positive control of all risks and known issues.
  • Manages and monitors controls ensuring data governance compliance across the organization and within policies and procedures within the SDLC of Loan Guaranty's applications.
Work Schedule: Full time, Monday through Friday, 6 am - 6 pm
Compressed/Flexible: Available
Telework: Available
Virtual: Yes this is a Virtual position - Employee is expected to report to the nearest VBA Facility based on telework agreement.
Position Description/PD#: Supervisory Management & Program Analyst (Chief Data); 39792-0
Relocation/Recruitment Incentives: Not Authorized.
Financial Disclosure Report: Not Required

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/07/2023.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees, former Federal employees applying for reinstatement, or a current federal employee applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment must meet time in grade requirements. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

NOTE: This does not apply to Non-Federal Applicants, or applicants applying for consideration under Non-Competitive Authority (i.e.... "30% or more Disability" and/or Schedule A).

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade.

  • For a GS-14 position you must have served 52 weeks at the GS-13 level.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-14 Grade Level:
  • Specialized Experience: GS-14 Level: Specialized experience is defined as possessing an expert knowledge of and skill in applying a wide range of concepts, approaches, practices, regulations, policies, precedents, and analytical, and procedures related to VA guidelines and regulations. The incumbent also should extensive knowledge of the role VA and the LGY program play in serving Veterans and their families, along with an understanding of how, why, when, and by whom ideas are formulated and actions approved or directed.

    The incumbent should have at least ten years of specialized experience as described here. Given achievement of items above, preference would be toward experience meeting these needs that was earned at least in part within LGY or another major mortgage guarantor/issuer in the federal government or private industry. Recent experience in a commensurate role in a technologically advanced organization is of significant benefit to the performance of key aspects of this role

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: Work is primarily sedentary, although some light physical effort may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Click here for more information about ICTAP and CTAP eligibility.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume will not be referred for consideration.

After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:

  • Project Management: Applies principles, methods, or tools for developing, scheduling, coordinating, monitoring, evaluating, and managing projects and resources, including technical performance.
  • Leadership: Inspires, motivates and guides others toward goal accomplishment; coaches, mentors, and challenges subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors.
  • Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
  • Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
  • Influence/Negotiating: Persuades others to accept recommendations, cooperate, or change their behavior; works with others towards an agreement; negotiates to find mutually acceptable solutions.
  • Information Systems/Network Security: Knowledge of methods, tools, and procedures, including development of information security plans, to prevent information systems vulnerabilities, and provide or restore security of information systems and network services.
  • Quality Management: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.

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