Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Is responsible for all circulation service operations.
Assists in the training of new library aids and technicians
on circulation tasks. Independently performs circulation
and registration duties by implementing established
procedures for circulation functions. Maintains automated
and/or manual circulation files to include all charged-out
materials, user database files, registration files,
reserves, document delivery, interlibrary loans, lost
items, and overdues. Implements established procedures for
overdue materials. Makes arrangements with customers for
replacement of lost or damaged items, following relevant
AFIs and local guidance. Using established procedures,
maintains reserve and interlibrary loan services and does
follow-up to ensure all requests are accurately fulfilled.
Maintains and compiles up-to-date library statistics on
circulation, attendance, reference questions, and other
requested data. Provides ready reference services to
library customers by locating required information using
standard library reference tools, passing more difficult
requests to the appropriate staff member. Explains the
Dewey Decimal Classification System and general management
of library resources to customers. Explains library rules,
regulations, circulation procedures, and entitlements to
library users and volunteers. Assists library users with
library equipment. Assists the supervisory librarian in
developing and implementing programs and the marketing and
publicity of library services and events. Prepares
displays. Recommends titles for possible inclusion in the
collection. Utilizes the on-line public access catalog and
on-line databases such as DIALOG and OCLC First Search to
prepare subject bibliographies. Performs routine clerical
tasks. Picks up, sorts, and distributes library mail.
Uses varied and advanced functions of word processing
software to prepare, format, modify, edit, and print a
variety of letters, reports, memos, and other text
documents. Receives and transmits electronic mail with
attachments. Assists with the technical services process
as needed. Assists in conducting tours and group
orientations. Refers difficult questions/problems
concerning work processes to the appropriate staff member.
Provides prompt and efficient circulation assistance.
Effectively assists in training new staff in circulation
service procedures. Courteously assists users in circulation
and reference transactions. Effectively administers reserve
and interlibrary loan services. Accurately updates,
corrects, and queries circulation and reference databases.
Effectively administers overdue notification system.
Accurately maintains library statistics. Effectively
provides ready reference services. Promptly and effectively
assists in developing and implementing programs. Properly
and promptly performs routine clerical tasks. Courteously
receives and greets visitors and answers their questions.
Promptly and courteously answers telephone calls.
Effectively uses word processing software. Accurately
recognizes differences in existing procedures and
applications and makes choices from among established
alternatives. Promptly receives and transmits electronic
messages and attachments as appropriate.

Conditions of employment

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• May be required to pass pre-employment examinations.
• Must provide proof of U.S. Citizenship or U.S. National.
• A valid State driver's license is required to operate motor vehicles.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

One year of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

Must be able to read, write, and speak English. Must have
experience or training that demonstrates the ability to
perform computer data processing. Must have experience in
a library that provides the applicant with general
knowledge of standard library rules, policies, and
procedures in circulation services. Must have typing
experience. Work requires some physical exertion such as
long periods of standing; recurring activities such as
bending, crouching, stooping, stretching, and reaching;
pushing loaded book trucks; and recurring lifting of
moderately heavy items. Must be physically able to
frequently lift boxes of up to 40 pounds. Must be able to
reach up to 72 inches with or without the assistance of a
step stool. Must be able to satisfactorily complete a preemployment
physical. Successful completion of a National
Agency Check is required. Must possess skill in dealing
with the public.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

RELOCATION AUTHORIZED

• NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

• You must be a US Citizen.
• Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
• Selectee must be determined suitable for federal employment.
• Selectee may be required to successfully complete a probationary period.
• Selectee is required to participate in the direct deposit pay program.
• Social Security Card is required.
• Satisfactorily complete an employment verification (E-VERIFY) check.
• A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.