Clarification from the agency

All qualified applicants with U.S. Citizenship may apply. You must apply online to be considered for this vacancy. Please review this announcement in its entirety for specific information on how to apply.

As the Assistant Commissioner, Office of Solutions, you be responsible for the Technology Solutions Portfolio in TTS, covering a host of technology products, platforms, and/or programs across multiple portfolios and determine the Office of Solutions’ vision, strategic direction, objectives and goals, including the overall planning, management and direction of the program. This critical leadership position serves as a top-level advisor and consultant to the Deputy Director, TTS and the Deputy Commissioner/Director, TTS and provides advice and consultation in the development of policies, plans, and practices that may result in government­ wide impact as it relates to specific technology solutions. 

Furthermore, as the Assistant Commissioner you'll:

• Ensure proper oversight and develop and implement a system for performance measures that link operations to goals and objectives of the Solutions portfolio.
• Lead in a proactive, customer­ responsive manner consistent with TTS, FAS, and GSA’s vision and values to effectively communicate program issues to external audiences.
• Use effective business practices, including balanced measures of results, and values and invests in each employee; emphasizing empowerment and two­ way communication.
• Develop innovative approaches and alternative technology solutions to solve problems associated with products, platforms and programs to meet the needs of the American public.
• Build and maintain effective internal and external working relationships to address issues of mutual interest with other federal agencies, top agency management, municipal and state agencies, foreign governments, subject matter experts, industry and other high-level officials in the public, not ­for ­profit and private sectors.
• Foster a responsive environment to both customer needs and technology changes in the private sector and leveraging technology that most efficiently and effectively meets the needs of the public.
• Collaborate with the Office of Management and Budget (OMB), including the Office of Science and Technology Policy (OSTP), and a myriad of other federal agencies on relevant projects, policies, and initiatives.
• Market the technology solutions and associated projects to appropriate audiences through speeches, presentations, articles for publication, newsletters, as well as computer-based information sources; identify, review and collaborate on articles for trade journals, scholarly journals and periodicals to highlight transformation and business performance across TTS.
• Coordinate and conduct briefings and/or evaluation panel meetings comprised of GSA officials and other agencies and departments in leveraging technology that most efficiently meets the needs of the public.
• Ensure financial and managerial accountability by acting with prudence when executing fiduciary responsibilities.
• Directly manage division directors within the Office of Solutions, providing leadership and mentoring.
• Foster the development of a world­ class workforce and facilitates cooperation and teamwork.
• Provide oversight on policy development, program budgets, brand management, communication plans, and implementation of operating procedures, practices, and management controls.
• Be responsible for furthering diversity within the Office, ensuring equal opportunity in recruitment, selection, training, awards, and assignments.

Conditions of employment

• Resume-based hiring method.
• Resume must not exceed 5 pages, including optional cover letter.
• All application materials must be received by the closing date.
• Veterans preference is not applicable to the SES
• Applicants must be U.S. Citizens.
• Apply online (See 'How to Apply' section.)
• Must include supplemental MTC statement or you will not be considered.
• Responses to MTCs must not exceed one page per MTC.
• Using PDF for all of your application materials is highly recommended.

CONDITIONS OF EMPLOYMENT:

• This position is a non-critical-sensitive national security position and appointment requires that you undergo a single scope background investigation and that the GSA security office grant you a Secret national security clearance. Applicants do not need this level of clearance in order to apply. If you are not a GSA employee, the security office must grant the clearance before you are appointed to this position unless a pre-appointment waiver of this requirement is approved.
• If tentatively selected, you will be required to submit a Declaration for Federal Employment.
• Male applicants born after December 31, 1959 will be required to complete a certification document confirming their selective service status.
• Persons selected for their initial appointment to an SES position must have their executive qualifications approved by the Office of Personnel Management before being appointed to the position.
• If selected, you will be required to serve a one-year probationary period unless you have previously successfully completed a one-year probationary period in the Senior Executive Service.
• Veteran's preference does not apply to positions in the Senior Executive Service.  
• If selected, you must file a Public Financial Disclosure Report (OGE Form 278) upon appointment in accordance with the Ethics in Government Act of 1978.
• This position has been designated under Executive Order 12564 as being subject to random drug screening.  If tentatively selected for this position, you may be required to submit to a urinalysis screen for illegal drugs prior to appointment.  Appointment will be contingent upon your receiving a negative test result.

Qualifications

All applicants must meet the Mandatory Technical and Executive Core Qualification requirements listed below to be eligible for consideration. Eligibility will be based on a clear demonstration that the applicant's training and experience are of the scope, quality and level of responsibility sufficient to successfully perform the duties and responsibilities of this executive position.

Your resume must show possession of the Executive Core Qualifications (ECQs) listed below but must not address the ECQs through separate narrative responses.

You must submit a supplemental statement that separately addresses each of the Mandatory Technical Competencies (MTCs) listed below. Your resume should also corroborate your possession of the MTCs. Your supplemental MTC statement must be restricted to no more than one (1) page per MTC. Information beyond one page for each MTC will not be evaluated. Your application will not be considered if you fail to submit this supplemental statement.

Please see the "Required Documents" section below for complete instructions on the content and format of your application package.

MANDATORY TECHNICAL COMPETENCIES:

1. Demonstrated senior-level experience leading medium to large scale (100+) digital technical organizations through the development and delivery of products and services to end users (consumer or business). This experience must include:

• Defining and/or redefining product strategies and roadmaps based on newly discovered consumer or business needs based on data-driven insights and measured outcomes
• Delivering direct value to end users through software delivery or innovation, ensuring continuous discovery of business and user needs, or the operational improvement of a product or service in production.
• Experience using modern software development best practices (e.g. agile methodologies, iterative development, customer-experience driven design, continuous integration and deployment)

2. Demonstrated senior-level experience leading medium to large scale (100+) technical organizations through the improvement of internal operational processes. This experience must include:

• Extensive experience in communicating/coordinating with internal and external stakeholders to negotiate and successfully implement program objectives.
• Experience leading large cross-functional teams made up of senior-level product managers, product owners, engineers, data scientists and analysts, and designers (UX, IX) for the development and employment of digital solutions in the private or public sector.
• Experience hiring, training, and supervising first and/or second line supervisors, manager, and staff (technical and non-technical) focused on building, delivering and maintaining technology products and services.
• Experience leading strategic and tactical organizational change such as internal process improvements (e.g. agile transformations) or structural realignments
• Creating and delivering talent growth and development plans through a culture of continuous improvement that include succession planning for key positions

3. Demonstrated executive-level experience in managing the performance of medium to large digital technology organizations (service providers, consulting). This experience must include:

• Collaborating with senior-level customers and/or stakeholders to define the strategy evaluating feasibility and opportunity while managing risk to arrive at a balanced portfolio of products and programs.
• Providing oversight for operational management of business agreements, financial planning, hiring practices, stakeholder communications, and partner relationships.

EXECUTIVE CORE QUALIFICATIONS (ECQs):

1.  Leading Change - This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

2.  Leading People - This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

3.  Results Driven - This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

4.  Business Acumen - This core qualification involves the ability to manage human, financial, and information resources strategically.

5.  Building Coalitions - This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

For guidance on how to address the ECQ's in the context of your resume, please refer to page 29 of the "Guide to SES Qualifications" at: http://www.opm.gov/ses/references/GuidetoSESQuals_2012.pdf.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

An SES review panel will evaluate your resume based on the quality and extent of your total accomplishments, experience, and education. Applicants determined to be highly qualified may undergo an interview, other assessments and a reference check and may be required to provide a writing sample, work plan or other written product. If selected, you must be certified by an Office of Personnel Management (OPM) Qualifications Review Board (QRB), unless you are a current career SES member, former career SES member with SES career reinstatement eligibility, or have successfully completed an OPM-approved SES Candidate Development Program (SES CDP). You must receive QRB certification before you can be appointed to this position.
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