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Director of Operations

Department of Health and Human Services
Office of Inspector General
Immediate Office
This job announcement has closed

Summary

This position is located in the Department of Health and Human Services, Office of Inspector General, Immediate Office.

This position may be located at HHS OIG Headquarters or at an OIG Field or Regional Office. The salary will be adjusted based on duty location.

This position will close at 11:59p.m. EST on the date the 75th application is received which may be sooner than the closing date.

Overview

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Hiring complete
Open & closing dates
08/16/2023 to 08/17/2023
This job will close when we have received 75 applications which may be sooner than the closing date. Learn more
Salary
$155,700 to - $183,500 per year
Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Location Negotiable After Selection,
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
High Risk (HR)
Trust determination process
Announcement number
HHS-OIG-DE-23-12091595
Control number
743347700

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

All U.S. Citizens, No Prior Federal Experience is Required

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Duties

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The major duties of this position include but are not limited to:
  • The incumbent regularly and routinely supervises a team of other Federal employees (GS) in accomplishing two grade interval work. The incumbent spends 25 percent of work time providing both technical and administrative supervision to a team of employees.
  • The incumbent coordinates projects and initiatives with senior executives in the Immediate Office (IO) and other OIG components at the direction of the Principal Deputy Inspector General (PDIG) and Chief of Staff (COS), as appropriate.
  • The incumbent advises the PDIG and COS on policies, procedures, and critical issues that have a major impact on programs and prepares or directs the preparation of briefings to assure awareness of all such matters.
  • The incumbent provides expert analysis and advice on agency-wide programs and issues of national impact.
  • As a recognized expert, provides leadership in the evaluation, assessment, and improvement of programs and management systems, applying a wide range of qualitative and quantitative techniques.
  • Plans and directs the development of policies, standards, systems, and procedures to ensure the total integration of program evaluation and measurement concepts within the organization.
  • The incumbent develops and reviews a wide range of OIG work products, including reports, publications, work plans, briefings, presentations, and other OIG communications. Reviews and analyzes position papers and special project reports submitted by components and staff to determine adequacy, validity, and consistency of content in relation to management and program directives.
  • The incumbent develops or reviews sensitive, controversial, or significant communications prepared to represent the position of the organization's highest executives. The incumbent prepares complex reports involving new/emerging issues, and reviews those prepared for the IG's signature to assure that the reports reflect the view of the IG and are responsive to the requestor.
  • The incumbent develops recommendations for new and innovative program plans, management methods, and/or changes in legislation, policies, and other HHS guidelines. The incumbent reviews proposed or new legislation and consults with attorney staff, Deputy Inspectors General and Assistant Inspectors General in evaluating the impact on OIG programs.
  • The incumbent uses expert written and verbal communication skills throughout the course of any given assignment. The information is used by the organization's senior executives, IO leadership and legal advisors, and staff in program management planning. It is used in making final determinations for a wide range of activities. The incumbent is highly skilled in the usage of a variety of computer software to develop and prepare reports and other executive level communications.

Requirements

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Conditions of employment

  • U.S Citizenship is required.
  • Registration with the Selective Service (if applicable).
  • Suitability for Federal employment determined by background investigation.
  • One-year probationary period may be required.
  • One-year supervisory probationary period may be required.

Qualifications

Applicants must meet all the qualification requirements, including education, and any selective placement factors described below within 30 days of the closing date of this announcement. Education used as part of an application package will only be considered if complete transcripts are submitted and must be from an accredited institution as recognized by the U.S. Department of Education. To see if your institution is accredited, please follow this link: http://ope.ed.gov/accreditation/Search.aspx

Applicants must have 1 year of specialized experience equivalent to the next lower grade level in the Federal service which provided the applicant with the knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:

  1. Experience providing advice and recommendations to top program management officials that directly affect one or more major programs within a health and human services organization;
  2. Experience initiating, developing, planning, and conducting analyses of various health and human services programs and processes designed to eliminate fraud, waste, and abuse, improve efficiency and effectiveness, and protect the health and safety of people served by the programs; identifying issues; and making recommendation for improvement; and
  3. Experience reviewing new and existing policies and legal requirements for potential impact on programs.
**Your resume must clearly demonstrate all specialized experience listed above.**

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

Additional information

Recruitment Incentives: Payment for relocation expenses is not authorized for this position. A recruitment bonus will not be offered. Repayment of student loans will not be offered. Private sector work experience may be approved as credit for your Annual Leave accrual.

Security and Background Requirements: A background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.

E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.

Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

Career Transition Program (CTAP) and Interagency Career Transition Assistance Program (ICTAP) Documentation: If you are a displaced or surplus Federal employee eligible for consideration under the CTAP or ICTAP, you MUST submit proof of eligibility. Appropriate documentation such as a reduction-in-force (RIF) separation notice, an SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area. You MUST also submit documentation to reflect your current (or last) performance rating of record along with your application package. Those eligible for consideration will need to be rated as well-qualified at 85.0 or above on the rating criteria for this position in order to exercise selection priority. For more information about ICTAP, go to: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition.

EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.

HHS has a critical preparedness and response mission: HHS protects the American people from health threats, researches emerging diseases, and mobilizes public health programs with domestic and international partners. In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using a job questionnaire that is based on the following competencies or knowledge, skills, and abilities needed to perform this job:

  • Creativity and Innovation
  • Customer Service
  • Managing Human Resources
  • Oral Communication
  • Organizational Awareness
  • Problem Solving
  • Quality Management


This agency uses Category Rating Procedures. Under Delegated Examining (All U.S. Citizens), we will use your responses to the job questionnaire to place you in one of three categories. If you meet the minimum qualifications, you will be placed in one of the following categories:
  • Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
  • Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of evaluation criteria.
  • Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.
The Category Rating Process does not add veterans' preference points or apply the "rule of three" but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your responses will be adjusted and/or you may be excluded from consideration for this job.

Your resume must document specialized experience and support your responses to the vacancy questions.

To view the application form, visit: https://apply.usastaffing.gov/ViewQuestionnaire/12091595

Selections may be made for vacancies across the entire Department of Health and Human Services (HHS). By applying, you agree to allow your application and other personal information to be shared with one or more HHS hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.

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