The Program Manager is in the Veterans Benefits Administration (VBA) Office of Benefits Automation (OBA) . The Program Manager serves as the Assistant Director for the Business Strategy team and is responsible for leading a team of analysts, who conduct analytical and evaluative work related to business strategy for benefits automation.
Summary
The Program Manager is in the Veterans Benefits Administration (VBA) Office of Benefits Automation (OBA) . The Program Manager serves as the Assistant Director for the Business Strategy team and is responsible for leading a team of analysts, who conduct analytical and evaluative work related to business strategy for benefits automation.
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Salary
$117,518 to - $152,771 per year
Base Salary ONLY; Locality will be added upon selection.
Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Location Negotiable After Selection,
Remote job
No
Telework eligible
Yes—Virtual: Yes; Location Negotiable. If selected applicant is required to report to a VBA facility as outlined in telework agreement. If selected applicant is required to report to a VBA facility as outlined in telework agreement.
Travel Required
Occasional travel - You may be expected to travel for this position.
Responsible for establishing and maintaining business strategy and policy for the automated processing of Veteran benefits.
Plans and delegates work, establishes priorities, assigns work based on the nature and difficulty of the projects.
Provides advice and guidance on both assignments and administrative matters; reviews completed work.
Evaluates performance and makes recommendations concerned with promotions, within grade increases, performance awards, adverse/disciplinary actions, selections of qualified candidates for subordinate positions.
Listens to group grievances and resolves minor employee complaints and implements procedures to enhance the effectiveness and efficiency of the policy staff.
Makes decisions on the training needs and requests of subordinates.
Supervises GS-13 and GS-14 personnel.
Demonstrates knowledge of automation efforts and policies and procedures.
Demonstrates thorough understanding of statistical techniques and management principals.
Participates in frequent discussions with senior management and officials, both internal and external to government, and must establish and maintain relations that will ensure cooperation and harmony at all levels.
Provides status reports on the progress of the policy and regulation related initiatives and established goals and tracks the progress of that effort toward meeting established milestones.
Oversees the overall effort of various aspects of policy operations and is essentially responsible for the final output.
Prepares of briefing materials or familiarity with complex subject matter may be required.
Perform a variety of highly professional, technical and administrative work, for which the incumbent has supervision and oversight requiring extraordinary coordination, control and integration of various VA/VBA program elements.
Evaluates employee suggestions, as appropriate, pertaining to the disability compensation program and initiates necessary implementation procedures.
Participates in Congressional staff briefings and hearings, as necessary.
Formulate and recommend policy and plans pertaining to the automation to the Director, Office of Benefits Automation.
Provides status reports on the progress of policy and regulation related initiatives and established goals and tracks the progress of that effort toward meeting established milestones.
Promotion Potential: The GS-15 the full performance level.
Work Schedule: Full time Telework: Yes; At the discretion of Agency. Virtual: Yes; Location Negotiable. If selected applicant is required to report to a VBA facility as outlined in telework agreement. Position Description/PD#: Program Manager; 39592 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
Selective Service Registration is required for males born after 12/31/1959
Subject to background/security investigation
Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/16/2023.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). The grade may have been in any occupation, but must have been held in the Federal service. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade.
For a GS-15 position you must have served 52 weeks at the GS-14 level.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below at the GS-15 Grade Level:
Specialized Experience at the GS-14 and above includes:
Experience with both quantitative and qualitative techniques in order to analyze, evaluate, and measure the effectiveness and efficiency of organizational operations;
Demonstrate expert communication skills to present and articulate findings to management;
Experience with orunderstanding of continuous process improvementstrategies across all VA business lines.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is sedentary. Some work may require walking and standing in conjunction with travel to attend meetings and conferences away from the work site. Work may require carrying light items such as papers, books, or small parts. The work does not require any special physical effort.
There is no education substitution at the GS-15 grade level.
Additional information
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume will not be referred for consideration.
After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:
Technical Knowledge - Knowledge of Federal, State, and local laws, statutes, court decisions, regulations, policies and procedures pertaining to the adjudication of Veterans' claims for compensation, pension, or related benefits.
Human Resources Management - Knowledge of human resources management systems administered on merit principles.
Supervision - Ability to manage and/or supervise (plan, organize, direct, control, review, etc.) the work activities of subordinates.
Analyze - Ability to analyze (i.e. review and evaluate), comprehend, and apply decisions derived from a variety of data or complex information.
Communication - Knowledge of and skill in using oral/written communication skills.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package to include the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Additional Documents accepted:
2 most recent Annual Performance Appraisals (2021 & 2022) *required only if applying for a GS-15 position.
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal
Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/16/2023 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12080230.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package to include the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Additional Documents accepted:
2 most recent Annual Performance Appraisals (2021 & 2022) *required only if applying for a GS-15 position.
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal
Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/16/2023 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12080230.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
