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INFORMATION TECHNOLOGY SPECIALIST

Securities and Exchange Commission
Office of Human Resources - HR Technology & Information Management Branch
This job announcement has closed

Summary

This position is within the Office of Human Resources - HR Technology & Information Management Branch located in Washington, DC.

The Office of Human Resources (OHR) provides leadership for the strategic management of the SEC's human capital by administering programs, establishing policies, and ensuring compliance with federal regulations.

Overview

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Hiring complete
Open & closing dates
08/03/2023 to 08/16/2023
Salary
$103,136 to - $207,791 per year

Starting salary is based on experience. The range is listed for informational purposes. Initial pay will be set below the maximum. See more below.

Pay scale & grade
SK 12 - 13
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
13
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
23-ES-12071249-BS
Control number
741345200

This job is open to

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Clarification from the agency

All US Citizens

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Duties

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At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.

If selected, you will join a well-respected team within the Human Resources Technology & Information Management Branch that is responsible for recommending and/or providing technology solutions to expand the technical capabilities of HR systems and applications, and developing solutions to meet the increasingly complex HR needs of the SEC. Typical Duties Included:

  • Serving as a project manager for Human Resources Information Systems implementations throughout all aspects of the System Development Life Cycle;
  • Performing comprehensive needs analysis to define opportunities for new or improved business process solutions and consult with customers to identify and specify requirements, develop overall functional and systems requirements, and specifications;
  • Serving as a technical specialist with responsibility for performing tasks involving defining or designing business and application processes, followed by researching and identifying technology solutions to meet customer's needs;
  • Developing, designing, and implementing workflow capabilities, approaches, and solutions that result in the effective management of human capital programs; and
  • Partnering with teams across the organization to provide solutions, analytical observations, and business recommendations related to HR technology.

Requirements

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Conditions of employment

  • You must be a US Citizen.
  • Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position.
  • Supplementary vacancies may be filled in addition to the number stated in this announcement.
  • This position has promotion potential to the SK-13.
  • PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period.
  • SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position.
  • DRUG TESTING: This position may be subjected to drug testing requirements.
  • PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized.
  • DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
  • This position is not in the collective bargaining unit.
  • This position is eligible to request telework in accordance with the SEC 's telework policy.
  • Existing Participants in the SEC's Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework.

Qualifications

All qualification requirements must be met by the closing date of this announcement.

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education.

BASIC REQUIREMENT:
Applicant must possess IT related experience demonstrating each of the four competencies:
1) Reviewing work to ensure it is in line with established standards or to identify deficiencies (Attention to Detail);
2) Collaborating with customers to identify their information technology needs or to resolve their hardware and software problems (Customer Service);
3) Explaining technical information orally to non-technical audiences (Oral Communication); and
4) Evaluating alternatives to recommend solutions to hardware or software problems (Problem Solving).

MINIMUM QUALIFICATION REQUIREMENT: In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-12: Applicant must have at least one year of specialized experience equivalent to the GS/SK-11 level. Specialized experience must have all of the following below: 1) Utilizing techniques and methodologies to collect requirements and information for business process improvements from stakeholders for business project(s) with an IT component(s); AND 2) Utilizing program/project management tools (e.g., Rational ReqPro, Rally, Microsoft Office, Microsoft Project, SharePoint, EPMS or similar tools) AND 3) Configuring, developing and/or modifying functional workflow/process automation prototypes within a ServiceNow, Appian, Pega, Salesforce, Workday or similar tools in a federal HR environment to support the delivery of programs and services that improve the user experience (UX).

SK-13: Applicant must have at least one year of specialized experience equivalent to the GS/SK-12 level. Specialized experience must have all of the following below: 1) Utilizing techniques and methodologies to collect requirements and information for business process improvements from stakeholders for business project(s) with an IT component(s); AND 2) Utilizing program/project management tools (e.g., Rational ReqPro, Rally, Microsoft Office, Microsoft Project, SharePoint, EPMS or similar tools) AND 3) Configuring, developing and/or modifying functional workflow/process automation prototypes within a ServiceNow, Appian, Pega, Salesforce, Workday or similar tools in a federal HR environment to support the delivery of programs and services that improve the user experience (UX); AND 4) Conducting data analysis using a human capital repository and building dashboards in ServiceNow, Micro Strategies, PowerBi or other workflow tools to present data in consumable formats that allow for data-driven decisions to be made.

Additional information

SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information.

IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be minimally qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered minimally qualified if they meet the minimum requirements for this position.

Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here. Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation.

Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications stated in the vacancy announcement, we will compare your resume and supporting documentation to your responses on the occupational questionnaire. Your resume must support your responses to the occupational questionnaire. After review of your application materials, if you are determined to be minimally qualified, you will be referred to the selecting official. Applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Systems Integration, Technical Communication, and Technology Expertise
The Occupational Questionnaire will take you approximately 10 minutes to complete. To preview the Occupational Questionnaire, click the following link https://apply.usastaffing.gov/ViewQuestionnaire/12071249.

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