This position is located at Warfighter Family Readiness (J9), Joint Region Marianas (JRM). The mission of Joint Region Marianas (JRM) Warfighter & Family Readiness (WFR) is to provide the highest quality programs and services to the military community through self-sustainment across all quality of life programs.
This position is located at Warfighter Family Readiness (J9), Joint Region Marianas (JRM). The mission of Joint Region Marianas (JRM) Warfighter & Family Readiness (WFR) is to provide the highest quality programs and services to the military community through self-sustainment across all quality of life programs.
Major duties and responsibilities are summarized below.
The purpose of this position is to provide, plan, create, and implement a comprehensive performance improvement program for FFR personnel who may include appropriated/nonappropriated civilians, military, local nationals, and contractors to ensure the mission is achieved. Consults and coordinates with management to aid in the planning and presentation of required instruction. Develops and maintains an aggressive annual training schedule in coordination with regional and installation FFR leaders and facilitators. Maintains a network of Certified Learning Professionals (facilitators and coordinators) for core FFR learning events, including: Star Service, Genuine Leadership, and Sales Effectiveness; coordinates facilitator certification classes when necessary. Compiles, assembles and analyzes data related to process and performance improvement programs. Aids supervisors in identifying general, technical and leadership competencies. Reviews overall program to determine adequacy and conformance with established regulations, policies and procedures. Writes a variety of informational documents; creates presentation slides, manages electronic data spreadsheets suitable for disseminating information to the region and FFR N947 Training Branch. Performs general office functions including but not limited to filing, answering email, answering phones, copying, scanning, handling/sorting mail, requesting supplies, etc. May perform other administrative duties as assigned as well as management duties on a temporary basis as needed.
A complete list of duties and responsibilities will be provided at the time of hire.
In order to qualify for this position, resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/). Applicants qualifying based on education, time in grade, credentials, certification, training and/or module completion MUST provide proof of education, personnel action or SFS0, credentials, statement of service, certification, training and/or module completion at the time of resume submission. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Successful candidates for this position shall meet all qualifications as outlined below:
Bachelor's degree in related field or equivalent experience plus 2 years specialized subject matter experience directly related to performance and/or service improvement such as customer service/relations, performance management, facilitator certification (train-the-trainer), team building, process improvement, organizational behavior, or change management. Must have comprehensive knowledge of FFR organization and mission. It is highly desirable the incumbent have a broad knowledge of key Navy FFR/(N9) activity regulations, policies, principles, procedures and methods in order to effectively develop and maintain workforce development programs and activities. Ability to interpret instructions, directives and correspondence to apply them to specific situations, and be able to identify and analyze problems and select solutions and alternatives. Ability to efficiently and effectively carry out new and continuing performance improvement programs and special projects through appropriate application of principles, concepts and techniques to meet the specific needs of management and employees. Skilled in oral personal and interpersonal communication and possess superior written communication skills with the ability to make presentations in order to effectively implement professional development programs; and to deal amicably with others in the organization. Must demonstrate personal and interpersonal skills. Advanced level computer knowledge and skill to be capable of instructing employees in the usage of designated training platforms such as Adobe Connect, and Sakai. Knowledge of workforce educational concepts, methods and techniques. Comprehensive understanding of improving human and organizational performance as well as customer service behaviors.
The incumbent will be expected to obtain and keep current FFR Certified Learning Professional Certification in both classroom and virtual delivery.
This position may be designated as telework eligible.
Occasional travel outside the local commuting area may be required for the purpose of attending and/or conducting training.
This position is subject to a favorable National Agency Check (NAC).
*SEE QUALIFICATIONS
You will be evaluated for this job based on how well you meet the qualifications above.
Any experience, education, or other qualification presented on your application and/or resume is subject to evaluation and verification. Submissions are reviewed to determine if applicants meet the hiring eligibility and qualification requirements and to determine the level of KSAs related to the job requirements. Best qualified applicants are referred to the hiring manager in accordance with Military Spouse and Veteran Preference policies where applicable. If your application and/or resume lacks sufficient information, you will be rated accordingly or may be considered ineligible. The hiring manager may choose to conduct interviews, which may also be subject to evaluation and verification.
A resume must be provided. It must include relevant work experience, start/end dates stated in month/year, # of hours worked per week, detailed description of duties, salary, applicable education (provide official transcripts), and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry. Your resume is the main resource used to assess your knowledge, skills, and abilities as they relate to this position. You should be clear and specific when describing your work experience as it relates to this position.
For current or previous Federal employees, please attach a copy of your most recent personnel action or SF-50 or agency notification of personnel action form that provides current position, grade level, and duty location.
Please provide a copy of your official college transcript(s) which support those qualifications for which you wish to have considered.
Applicants qualifying based on education, time in grade, credentials, certification, training and/or module completion MUST provide proof of education, personnel action or SF50, credentials, statement of service, certification, training and/or module completion at the time of resume submission.
Military retirees, please submit your statement of service.
Documentation submitted for other/previous vacancies is not considered as part of this submission.
All resumes and documents required to prove eligibility MUST be submitted by the closing date on the announcement in order to be considered. It is the applicant's responsibility to ensure accuracy and completion of requirements upon submission. Failure to provide such documentation may prevent applicants from receiving full consideration for the position.
APPLICANTS CLAIMING HIRING PREFERENCE: Please ensure you complete and submit ALL required documents to claim preference at the time of resume submission. All forms to claim preference can be downloaded via our website at http://www.militarymwrguam.com/jobs.
WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences:
1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate. To claim this preference, you MUST:
-Submit a copy of your BBA Separation Notification indicating eligibility for RPL.
2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to Guam. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions. To claim this preference, you MUST:
-Complete and Submit MILITARY SPOUSE PREFERENCE (MSP) CLAIM FORM. Form may be downloaded from: Download MSP Form; AND
-Submit sponsor's PCS orders to Guam.
***If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS to Guam.
3. Veteran's Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates. To claim Veteran's preference, you MUST:
-Complete and Submit VETERAN'S PREFERENCE WORKSHEET. Form may be downloaded from: Download Vet Preference Form; AND
-Submit a copy of your DD-214 (member 4 copy)
To claim Gold Star Veteran's preference, you MUST:
-Complete and submit completed SF-15, APPLICATION FOR 10-POINT VETERAN PREFERENCE. Form may be downloaded from: Download SF-15 Form; AND
-Submit a legible copy of DD-1300; AND
-Submit any other supporting documentation (official statements, document of service, court decree, etc.).
Failure to provide all of the required information and/or documentation as stated in this vacancy announcement may result in an ineligible rating/preference or may affect the overall rating/preference.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 08/14/2023 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12076204
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application.
Applicants may be contacted for an interview within 2-8 weeks of the announcement closing date.
Times may vary during the process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also note, that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
We reserve the right to close this position without further announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
