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Information Technology Specialist (Application Software) (Direct Hire)

National Aeronautics and Space Administration
John Glenn Research Center at Lewis Field
This job announcement has closed

Summary

You will serve as an IT Specialist (Application Software) in the Office of Chief Information Officer at NASA Glenn Research Center (GRC).

Overview

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Hiring complete
Open date: 08/04/2023
Closed date: 08/08/2023
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$86,520 - $133,747 per year
Pay scale & grade
GS 12 - 13
Promotion potential
13
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Announcement number
GRC-23-DE-12068062-MG
Control number
740570700

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Duties

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  • Duties described below are at the full-performance level. Duties assigned at a lower grade level will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
  • Develops software and/or firmware, for example, to support data science, embedded systems, communications systems, VR/AR systems, and other projects.
  • Defines, designs and implements product features and systems capabilities.
  • Engineers software in compliance with organizational standards, policies, and procedures. Prepares and presents organizational and project technical reviews and status briefings.
  • Plans and executes research and development activities, innovates and solves technical problems.
  • Supports all phases of the software development lifecycle, including requirements analysis, system design, software development, testing, documentation, and maintenance, for a complex software system/application.
  • Provides technical guidance and works with other programmers and engineers.

Requirements

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Conditions of employment

  • This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
  • Position subject to pre-employment background investigation
  • You must meet qualifications requirements by the closing date of this announcement
  • This position may require a one-year probationary period.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

To qualify for GS-12, you must have one year of directly related specialized experience equivalent to the GS-11 level.

  • programming in C or C++ (e.g. for embedded systems, or network protocol implementation, or C++ libraries, and data processing);
  • assisting with code debugging for inconsistencies or failures;
  • supporting full stack software development, including front end languages (HTML, CSS, JavaScript), structured and unstructured database management, version control, and/or web hosting platforms; and
  • assisting personnel or teams to deliver solutions and working with contractors on development efforts.
To qualify for GS-13, you must have one year of directly related specialized experience equivalent to the GS-12 level.
  • developing software in C or C++ (e.g. for embedded systems, or network protocol implementation, or C++ libraries, and data processing);
  • completing code debugging for inconsistencies or failures;
  • conducting full stack software development efforts, including front end languages (HTML, CSS, JavaScript), structured and unstructured database management, version control, and/or web hosting platforms; and
  • supporting personnel or teams to deliver solutions and guiding contractors on development efforts.

AND
IF you are qualifying based on experience, you MUST also have IT-related experience demonstrating each of the four competencies listed below:
  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

Education

This job does not have an education qualification requirement.

Additional information

Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
- Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.
- Meet the minimum qualifications requirements for the position
- Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'

For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.

This is a bargaining unit position. If additional selections are made, those positions may or may not be in a bargaining unit. To learn more about bargaining units at NASA please click here NASA Unions (Bargaining Units) | NASA.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. Category rating and veterans' preference will not be considered in evaluating applicants. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.

Veterans: Under the provisions of Direct Hire Authority, veterans' preference does not apply. However, applicants who are eligible for veterans' preference are encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). For more information please see: Veterans' Preference information on the FedsHireVets website.

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

You will be assessed on the following competencies:

  • Attention to Detail
  • Customer Service
  • Oral Communication
  • Problem Solving
  • Software Development
  • Software Testing and Evaluation
  • Technology Application

NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

John Glenn Research Center at Lewis Field

Explore the Extraordinary
Calling all the innovators, pioneers, visionaries, and adventurers! We are a diverse group of professionals united by a common purpose: to discover and expand knowledge for the benefit of humanity. We're building on our rich legacy by embarking on new and exciting missions, both on Earth and beyond and we're looking for fresh ideas to help us get there. Do you have a passion for exploration? Do you want your work to leave an enduring impact? Join us in a career that can take you farther than you can imagine. At NASA, our work is more than just a profession-it's a lifelong pursuit, a passion, and a chance to change the world. NASA is more than astronauts. We are scientists, engineers, IT specialists, human resources specialists, accountants, writers, technicians and many other kinds of people working together to break barriers to achieve the seemingly impossible.

Explore the extraordinary, every day; explore a career at NASA!

Agency contact information

NASA Shared Services Contact Center
Phone
1-877-677-2123
Fax
1-866-779-6772
Email
nssc-contactcenter@mail.nasa.gov
Address
Glenn Research Center
21000 Brookpark Rd
Cleveland, OH 44135
US

Visit our careers page

Learn more about what it's like to work at John Glenn Research Center at Lewis Field, what the agency does, and about the types of careers this agency offers.

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