This job announcement has closed

This position is located in the Office of Technology, Services and Innovation, Information Technology Directorate, Enterprise Platforms Division responsible for the management and operations and maintenance of multiple server platforms within the global USAGM infrastructure used in the daily production and distribution of video, audio, and web content The incumbent serves as a Senior Technical Lead whose area of concentration is the infrastructure platforms operations and management.

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Reviewing applications

Open & closing dates

07/31/2023 to 08/17/2023
Salary

$132,368 - $172,075 per year
Pay scale & grade

GS 14
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Location

1 vacancy in the following location:
- Washington, DC
Remote job

No
Telework eligible

Yes—as determined by the agency policy.
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent -
Work schedule

Full-time -
Service

Competitive
Promotion potential

None
Job family (Series)

2210 Information Technology Management
Supervisory status

Yes
Security clearance

Top Secret
Drug test

No
Position sensitivity and risk

Critical-Sensitive (CS)/High Risk
Trust determination process

Credentialing
Announcement number

ST-12069104-23-SC
Control number

740137900

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Clarification from the agency

This announcement is open to all current Federal Competitive Service, Career and Career-Conditional employees. Applicants who have non-competitive eligibility, such as, Schedule A disability, Peace Corps or VISTA, reinstatement eligibles, etc. AND those eligible under the Veterans Employment Opportunity Act (VEOA) or Interchange Agreements with other Merit Systems may also apply.

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As a Supervisory IT Specialist (OS), you will be responsible for duties to include, but are not limited to:

(A) Supervision of On-Going Operations
The Manager has day-to-day responsibility for the agency's computing platforms, including protecting the Agency computer systems from harmful viruses and technical attacks on the Agency; ensuring adherence to federal and agency standards and policies, and ensuring that the computer-based institutional "memory" is maintained.
He/she manages and supervises through subordinate staff the full range of activities related to the daily administration, maintenance, modification, and upgrade of the USAGM's existing computer platforms and equipment, including the system's configurations and protocols, as well as the associated operating systems and application software. The manager provides day-to-day supervision of a staff of IT Specialists and technicians, and exercises supervisory management over the IT staff. He/she is responsible for work assignments, schedules, goals and procedures, performance reviews, career guidance, and counseling for these employees. This involves supervising, directing through subordinate staff, or directly performing the tasks necessary to operate, maintain, and administer the agency's computer network system.

(B) Program Management
The Division Technical Lead; assist in the evaluation and implementation of new information modifications and extensions to both the server and workstation infrastructure assuring that the agency is taking advantage of new technologies to simplify agency procedures as well as any applicable economies. This could also include integration of external solutions such as hosted email or collaboration tools seamlessly into the agency's existing infrastructure.

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Conditions of Employment

U.S. citizenship required.
Candidates MUST meet all qualification requirements by closing date.
Applicants must complete online questionnaire.
This is a critical sensitive position. If selected, this position requires the completion of the SF-86.
Suitability Determination: If selected, you may be subject to a background investigation to establish your suitability for federal employment. The background investigation may include, among other aspects, a review of your credit and legal history.
This position has been designated supervisory requiring that the selectee on an initial appointment as a supervisor or manager serve a one-year probationary period.
The full performance grade level for this position is GS-14.
If you are a male applicant who is born after 12/31/59, you are required to be registered for the Selective Service.

Qualifications

Applicants applying for the GS-14 grade level must meet the following requirements:

Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-13 level in the Federal service as described below:

Information Technology Specialist (OS) COMPETENCY REQUIREMENTS:

Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
Customer Service - skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.

SPECIALIZED EXPERIENCE REQUIREMENTS: Specialized experience is:

Experience leading the management, delivery and or integration of highly complex IT Enterprise Information Technology Platforms systems and services.
Experience evaluating complex Enterprise IT environments/Systems and providing innovative technical recommendations and solutions to management.
Experience leading IT Enterprise operations, projects, work tasks and implementation of changes and new technologies
Experience leading, managing, and supporting the overall planning of an IT Enterprise Platforms support team and or IT program.
Experience building alignment and relationships with stakeholders.

Education

Education is not required for this grade level. It cannot be used for qualification purposes.

Additional information

Applicants who are interested in applying under Delegated Examining (DE) procedures must apply to vacancy announcement DE-12069090-23-SC.

1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency. For Military Selective Service Act requirement information, please visit https://www.sss.gov.

2. Your application to this vacancy announcement will only allow consideration for this announcement. We cannot electronically or manually move your application to corresponding announcements if applicable.

3. Additional vacancies not reflected in the announcement that occur after the opening date of the vacancy announcement for position(s) identical (same grade, series and title) to the original vacancy may be filled from the selection certificate during the validity of the certificate.

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Review our benefits

You will be evaluated for this job based on how well you meet the qualifications above.

Once your resume or application is submitted, a review of your qualifications will be made to ensure you meet the job requirements and competencies required for this position.

Competencies:

Managing Human Resources
Organizational Awareness
Technical Competence
Technology Awareness

Possession of competencies may be addressed in a cover letter and/or resume. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, your score can and will be adjusted to more accurately reflect your qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating.

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Review our benefits
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

All applicants are required to submit the following supporting document type(s):

Applicants may also submit the following supporting document type(s), which may not be required for all applicants:

Although the required documents listed in this announcement only indicate that a resume is required, other documents is required in specific circumstances. All required documents must be submitted before the closing date of this vacancy announcement.

1. Merit promotion applicants must meet time-in-grade requirements as defined in 5 CFR 300, subpart F. Your latest SF-50 must be submitted for proof of time-in-grade.

2. If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 80 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

3. Current and reinstatement eligible applicants must submit a Personnel Action (SF-50) indicating grade, competitive service, and career or career-conditional tenure.

4. Current status candidates must submit a copy of their latest Performance Appraisal.

5. If education is a requirement or there is an option to use education for qualification purposes, you must submit your unofficial transcripts with your application package at the time of applying or before the closing date of this vacancy announcement. If selected for the position, you will be required to submit official transcripts before your Enter on Duty date.

6. Applicants applying under Schedule A Disability must submit an appropriate letter from a physician.

7. Applicants applying under Peace Corps or VISTA eligibility must submit a letter supporting eligibility.

8. Applicants applying under Veterans Employment Opportunity Act of 1998 must submit a DD-214 stating discharge type. If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received.

9. Applicants applying for consideration under an Interchange Agreement with Other Merit Systems must submit a recent SF-50 or other personnel action (e.g., Post Office, Non-appropriated fund), reflecting status as a current employee under an approved system.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you cannot complete the Application Package online, please contact the Human Resource Specialist listed in this vacancy announcement.
- To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents and any appropriate Accepted Documents.
- To begin, click Apply in the announcement; then, choose to create a new USAJOBS account or Sign-in into your existing account.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package.
- You will have the opportunity to upload additional documents to include in your application before submitting it. Your uploaded documents may take several hours to clear the virus scan process.
- Click the following link to pre-view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12069104.
- After completing the questionnaire and uploading appropriate documents, click the Submit Application to submit your application package.
- It is applicant's responsibility to verify that information entered in the profile is accurate and all required documents are uploaded and submitted before 11:59 PM (EST) on 08/17/2023 of the announcement to receive consideration.
- Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload the documentation to the system by the closing date of this announcement.
- To verify your application is complete, log into your USAJOBS account. The page will display the positions for which you've applied as well as the status of each application.
- To return to an incomplete application, log into your USAJOBS account and click on the plus sign (+) next to the job title to expand information about the job. Next click on Update Application to complete the application process.
- Note: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement, including the Required Documents, Other Information, and How to Apply sections of the announcement.
- Application packages will NOT be accepted via mail or e-mail. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.
Agency contact information

Stephanie Creek-Bevins

Phone

202-920-2400

Email

SCreek-Bevins@usagm.gov

Learn more about this agency

Next steps

Once the online questionnaire and application package is received, you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified of your status and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Help

All applicants are required to submit the following supporting document type(s):

Applicants may also submit the following supporting document type(s), which may not be required for all applicants:

Although the required documents listed in this announcement only indicate that a resume is required, other documents is required in specific circumstances. All required documents must be submitted before the closing date of this vacancy announcement.

1. Merit promotion applicants must meet time-in-grade requirements as defined in 5 CFR 300, subpart F. Your latest SF-50 must be submitted for proof of time-in-grade.

2. If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 80 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

3. Current and reinstatement eligible applicants must submit a Personnel Action (SF-50) indicating grade, competitive service, and career or career-conditional tenure.

4. Current status candidates must submit a copy of their latest Performance Appraisal.

5. If education is a requirement or there is an option to use education for qualification purposes, you must submit your unofficial transcripts with your application package at the time of applying or before the closing date of this vacancy announcement. If selected for the position, you will be required to submit official transcripts before your Enter on Duty date.

6. Applicants applying under Schedule A Disability must submit an appropriate letter from a physician.

7. Applicants applying under Peace Corps or VISTA eligibility must submit a letter supporting eligibility.

8. Applicants applying under Veterans Employment Opportunity Act of 1998 must submit a DD-214 stating discharge type. If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received.

9. Applicants applying for consideration under an Interchange Agreement with Other Merit Systems must submit a recent SF-50 or other personnel action (e.g., Post Office, Non-appropriated fund), reflecting status as a current employee under an approved system.

Help

You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you cannot complete the Application Package online, please contact the Human Resource Specialist listed in this vacancy announcement.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents and any appropriate Accepted Documents.
To begin, click Apply in the announcement; then, choose to create a new USAJOBS account or Sign-in into your existing account.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package.
You will have the opportunity to upload additional documents to include in your application before submitting it. Your uploaded documents may take several hours to clear the virus scan process.
Click the following link to pre-view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12069104.
After completing the questionnaire and uploading appropriate documents, click the Submit Application to submit your application package.
It is applicant's responsibility to verify that information entered in the profile is accurate and all required documents are uploaded and submitted before 11:59 PM (EST) on 08/17/2023 of the announcement to receive consideration.
Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload the documentation to the system by the closing date of this announcement.
To verify your application is complete, log into your USAJOBS account. The page will display the positions for which you've applied as well as the status of each application.
To return to an incomplete application, log into your USAJOBS account and click on the plus sign (+) next to the job title to expand information about the job. Next click on Update Application to complete the application process.
Note: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement, including the Required Documents, Other Information, and How to Apply sections of the announcement.
Application packages will NOT be accepted via mail or e-mail. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.

Stephanie Creek-Bevins

Phone

202-920-2400

Email

SCreek-Bevins@usagm.gov

Learn more about this agency

Next steps

Once the online questionnaire and application package is received, you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified of your status and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

This job announcement has closed

Help

Reviewing applications

Open & closing dates

07/31/2023 to 08/17/2023
Salary

$132,368 - $172,075 per year
Pay scale & grade

GS 14
Location

1 vacancy in the following location:
- Washington, DC
Remote job

No
Telework eligible

Yes—as determined by the agency policy.
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent -
Work schedule

Full-time -
Service

Competitive
Promotion potential

None
Job family (Series)

2210 Information Technology Management
Supervisory status

Yes
Security clearance

Top Secret
Drug test

No
Position sensitivity and risk

Critical-Sensitive (CS)/High Risk
Trust determination process

Credentialing
Announcement number

ST-12069104-23-SC
Control number

740137900

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/740137900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Supervisory Information Technology Specialist

Office of Technology, Services and Innovation Information Technology Directorate

Summary

Overview

Open & closing dates

Salary

Pay scale & grade

Location

Remote job

Telework eligible

Travel Required

Relocation expenses reimbursed

Appointment type

Work schedule

Service

Promotion potential

Job family (Series)

Supervisory status

Security clearance

Drug test

Position sensitivity and risk

Trust determination process

Announcement number

Control number

This job is open to

Career transition (CTAP, ICTAP, RPL)

Federal employees - Competitive service

Individuals with disabilities

Veterans

Clarification from the agency

Videos

Duties

Requirements

Conditions of Employment

Qualifications

Education

Additional information

How You Will Be Evaluated

Required Documents

How to Apply

Agency contact information

Stephanie Creek-Bevins

Phone

Email

Next steps

Fair & Transparent