This position is located at the MWR Auto Skills Center operation at NAS Jacksonville. This activity offers work areas and tools that assist patrons with self-maintenance of vehicles. The customer base of MWR covers active duty military, spouse, dependents, retirees, veterans and civilians who have access to the installation and authorized usage of MWR Programs.
This position is located at the MWR Auto Skills Center operation at NAS Jacksonville. This activity offers work areas and tools that assist patrons with self-maintenance of vehicles. The customer base of MWR covers active duty military, spouse, dependents, retirees, veterans and civilians who have access to the installation and authorized usage of MWR Programs.
Please see the "Who May Apply" section under the Qualifications section.
Inspects tools and equipment prior to issue to ensure proper working order.
Issues rental equipment and tools and ensures that patrons are properly briefed on usage of items, safety requirements and return policies.
Responsible for noting any damage or missing parts and discussing issue with patron and/or supervisor.
Answers incoming calls; may be required to provide information about facility, equipment, hours of operation and/or programs offered.
Refers patron to proper person for more in-depth information.
Keeps a daily inventory of tools and is required to advise supervisor when facilities need repair and/or when equipment and supplies need replacing.
Performs general housekeeping duties as required to include policing grounds, sweeping and dusting work area, emptying trash receptacles and cleaning and cleaning and restocking restrooms.
Performs grounds keeping at storage and RV park.
Performs other related duties as assigned.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possess the following:
One or more years of experience working in an automotive facility preferred.
Ability to meet and deal with patron base of varied rates, ranks and backgrounds.
Must be knowledge about the tools and equipment used in the auto skills center. Must be able to operate in a fast-paced and at times stressful environment.
Above average customer service skills are needed to be successful in this position.
Must become familiar with and remain aware of emergency procedures (both MWR and Naval Air Station) in the event accidents or severe weather conditions arise.
This position does not have a positive education requirement.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 08/07/2023 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12057117
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
