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The Federal Retirement Thrift Investment Board (FRTIB) is looking for a highly qualified and motivated individual to serve as a Correspondence Coordinator.
This Job Opportunity Announcement (JOA) may be used to fill other Correspondence Coordinator, GS-0303-8 positions within the FRTIB in the same geographical location with the same qualifications and specialized experience.
07/13/2023 to 07/23/2023
$58,811 - $76,459 per year
GS 8
1 vacancy in the following location:
No
Yes—as determined by the agency policy.
Not required
No
Term -
Full-time -
Competitive
8
No
No
FRTIB-23-DE-036-12036697
737134600
Federal employees who meet the definition of a "surplus" or "displaced" employee.
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
United States Citizens
The major duties of the position are:
This is a temporary, competitive service appointment that is being offered on a "term" basis, not to exceed 2 Years. The Agency has the option of extending this TERM appointment up to a 4-year limit. Appointment to this position will not convey permanent status in the Federal service. A term appointment may be terminated at any time prior to the initial end date of the appointment.
U.S. Citizenship is required.
All qualification requirements must be met by 07/23/2023. Your application package will not receive consideration if it is missing any of the required documents under the "Required Documents" tab.
Probationary Period. One-year probationary period may be required.
Selective Service. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.Selective Service. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.
Background Suitability Investigation. Continued employment is contingent upon satisfactory completion of a background investigation and the granting of a federal suitability or security clearance. If selected, you may be offered tentative employment until the background investigation has been fully adjudicated.
Education may not be substituted for experience for this series and grade combination.
The FRTIB offers a comprehensive benefits package that includes paid time off*, life insurance, health benefits, and participation in the 3-tier federal retirement system. The FRTIB also has wonderful benefits and work/life-balance flexibilities that may be right for you. We offer, if applicable:
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
To preview the occupational questionnaire, click on the following link https://apply.usastaffing.gov/ViewQuestionnaire/12036697.
You will be evaluated for this job based on how well you meet the above qualifications.
Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Adhere to Regulations and Guidelines: Ability to understand, interpret and apply regulatory guidelines in order to carryout correspondence work assignments.
Customer Service: Works with participants and customers including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems.
Data/Information Management: Ability to enter data from various source documents into the computer system for data management purposes and identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
Oral/Written Communication: Ability to communicate orally and in writing in order to handle a wide variety of customer service activities. Prepare routine and non-routine correspondence in response to inquiries. Identify and explain regulatory provisions to participants.
For Delegated Exam referral lists, Category Rating procedures will be used to rate and rank candidates. The category assignment is a measurement of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories: Best Qualified, Well Qualified or Qualified.
Best Qualified - Meets the minimum qualification requirements and excels in most requirements of the position.
Well Qualified - Meets the minimum qualification requirements and meets most requirements of the position.
Qualified - Meets the minimum qualification requirements but does not possess the relevant competencies to a substantive degree.
If you are found Best Qualified for this vacancy your application may be referred to the selecting official for further review.
The Category Rating process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).
When a sufficient pool of candidates has been determined only members of that group will be referred to the selecting official for further consideration.
Veterans' Preference. If you are claiming veterans' preference you must submit supporting documentation as described in the "Required Documents" section. Visit the Feds Hire Vets website for more information regarding veterans' preference.
Interagency Career Transition Assistance Program (ICTAP). The ICTAP provides eligible displaced federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if this vacancy is within your ICTAP eligibility, you apply under the instructions in this announcement, and you are found Well Qualified for this vacancy. Well Qualified means you must meet all the minimum qualification standards listed above and be assessed and assigned the rating of at least Well Qualified to receive special selection priority. Well Qualified is further defined as possessing the Basic Qualifications and meeting the specialized experience noted above.
You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Information about ICTAP eligibility is on OPM's Career Transition website.
Please be advised, the following documents are required even if you are already a current federal employee or employee of the FRTIB:
1. Resume (please include on your resume the experience you wish to be considered for the review of your qualifications, the dates of employment with month, day and year, and hours worked per week). Resumes that do not contain all of the necessary information to determine qualifications may be marked as insufficient and applicants may not receive consideration for this position. Your latest resume submission is the one that will be used to determine your qualifications.
2. Responses to the occupational questionnaire.
3. You must submit supporting documents verifying your selection priority eligibility or any preference eligibility along with your application package. Omitting these documents may result in no preference being adjudicated for you. These documents may include, but are not limited to:
You must apply through the USAJOBS online job application system. Complete the occupational questionnaire and submit the documentation specified in the "Required Documents" section. The complete application package must be submitted by 11:59 PM (EST) on 07/23/2023 to receive consideration.
*To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
*Click the Submit My Answers button to submit your application package.
*It is your responsibility to ensure your responses and appropriate documentation are submitted prior to 07/23/2023.
*To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
*To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
Note to applicants: To assist us with an expeditious application review process, please do not submit additional documentation from what is being requested in the announcement. The following documents are not required and do not need to be submitted with your application:
Once your application package is received you will receive an acknowledgement email that your submission was successful. If your final rating places you among the top candidates, your application will be referred to the selecting official for further review. If your name is referred to the selecting official, you may be contacted directly by the office for a possible interview. You may also check the status of your application through your USAJOBS profile.
When the entire vacancy announcement process has been completed you will receive notice via email (or by mail if no email address was provided during the application process). Please allow at least 4-6 weeks after the vacancy has closed to inquire about the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/737134600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
The Thrift Savings Plan (TSP) is widely considered to be one of the best retirement plans in the world and a model for defined contribution plans. We are seeking a champion for its continual improvement. The Federal Retirement Thrift Investment Board (FRTIB) is an independent federal agency responsible for administering the TSP. We help federal employees and members of the uniformed services retire with dignity by providing benefits similar to private sector 401(k) plans.
Mission: To administer the TSP solely in the interest of the participants and beneficiaries.
Core Values: Participant-Focused, Integrity, Collaboration
FRTIB is committed to fostering diversity, equity, inclusion, and accessibility (DEIA) across the Agency. The Agency is also devoted to maintaining a work environment where equal access to employment opportunities is assured to all FRTIB employees and job applicants. FRTIB is equally dedicated to attracting as well as retaining a workforce of talented high performing staff that is inclusive and reflective of our participants.
