Skip to main content
U.S. flag
Back to results

Supervisory Customs & Border Protection Officer (Program Manager)

Department of Homeland Security
Customs and Border Protection
Office of International Affairs
This job announcement has closed

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Operations Support, Office of International Affairs, International Operations Directorate, located in Washington, District of Columbia.

Overview

Help
Hiring complete
Open & closing dates
07/06/2023 to 07/19/2023
Salary
$155,700 to - $183,500 per year
Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Temporary promotion - 2-5 years
Work schedule
Full-time
Service
Competitive
Promotion potential
15
Supervisory status
Yes
Security clearance
Sensitive Compartmented Information
Drug test
Yes
Announcement number
INA-IMP-12031591-ART
Control number
735374900

This job is open to

Help

Clarification from the agency

Current U.S. Customs and Border Protection employees who are currently working in a permanent competitive service position.

Duties

Help

Joining the Customs and Border Protection Office of International Affairs as an Executive Director (XD) will allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering/exiting the U.S. Apply for this exciting opportunity to direct programs that strengthen the Department's ability to perform homeland security.


This position starts at a salary of $155,700.00 (GS-15, Step 1) to$183,500.00 (GS-15, Step 10) with promotion potential to $ 183,500.00 GS-15Step 10).

Major duties include, but are not limited to:
  • Collaborating with IOD Division Directors and International Support Directorate on strategic goals and planning for various recruitment, hiring, and staffing initiatives to support CBP and INA mission priorities.
  • Directing and coordinating CBP international activities, programs and initiatives accomplished by subordinates, setting, and adjusting short-term and long-term priorities, and preparing schedules for completion of work.
  • Supervising a diverse group of INA managers, supervisors, and employees responsible for assessing the productivity, effectiveness, and efficiency of CBP's international programs, initiatives, and operations. Analyzing and resolving challenges to advance the effectiveness and efficiency of administrative support and staff activities.
  • Participating in executive level meetings and conferences with internal and external stakeholders and CBP executive leadership to promote outreach activities and programs with host countries to strengthen diplomatic ties with the U.S. Strengthening positive relationships and communications throughout CBP by promoting the successful efforts of INA and CBP Attachs in advancing CBP's international mission.
  • Leading the strategic development of long-term economic, diplomatic, and border security policies and various international border security programs for various host countries.

If going from a LEO Covered Position to a Secondary CBPO Enhanced Retirement Covered Position: Please be advised that when you enter on duty in this Secondary CBPO Enhanced Retirement covered position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS). For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section

If going from a Primary CBPO Enhanced Covered Position to a Secondary CBPO Enhanced Retirement Covered Position and you have less than 3 years in a Primary CBPO Enhanced Covered Position: Please be advised that when you enter on duty in this Secondary CBPO Enhanced Retirement covered position you will no longer be covered under the Special Retirement System for CBP Officers, but will only be covered under the Federal Employees Retirement System (FERS) or covered under your applicable non-special retirement system depending upon previous service. For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section.

Temporary Position: To meet agency needs, this assignment is being filled on a temporary basis not-to-exceed (NTE) two years with possible extension(s) for a maximum of five year(s) in the order of two year and one year increments. Upon conclusion of the NTE assignment, the incumbent will be returned to the home office of record to a former position or to a different position of equivalent grade and pay as the one from which the incumbent was previously assigned, and that the return is not subject to the procedures found in 5 C.F.R. 351, 432, 752, and 771. If you are currently at the grade level of the position announced, this action will result in a reassignment, and you may be returned at any time to a same or similar position held prior to this temporary assignment. If you currently hold a grade level higher than the grade being announced, this action will result in a change to lower grade, and you may be returned at any time to the position held prior to this temporary assignment or to the same or similar position at the lower grade level.

Retirement: This position is being filled on a not-to-exceed (NTE) temporary assignment; therefore, in the event the incumbent becomes eligible for retirement and chooses to retire, the incumbent will be returned to the home office of record at least two full pay periods prior to retirement. The incumbent will not be eligible to retire while serving on a NTE assignment in Office of International Affairs.

Requirements

Help

Conditions of employment

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • You may be required to pass a background investigation and/or polygraph
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
  • You must possess a valid driver's license
  • Firearm Requirement-This position requires that the incumbent meet initial and continuing qualifications in the use of firearms as outlined in the Gun Control Act of 1968, amended by the Lautenberg Amendment of 1996. An applicant whose background includes any of the following will be ineligible for consideration: 1) convicted of a crime punishable by imprisonment exceeding one year; 2) has any outstanding warrants or is a fugitive from justice; 3) unlawful user of or addicted to any controlled substance; 4) adjudicated as a mental defective or has been committed to a mental institution; 5) illegally or unlawfully in the United States; 6) renounced U. S. citizenship; 7) subject to a court-ordered restraining (protection) order from harassing, stalking, or threatening an intimate partner (spouse, former spouse, parent of applicant's child, individual who cohabitates or has cohabitated with the applicant), or child; or 8) convicted under Federal, State, or Tribal Court of a misdemeanor crime of domestic violence against an intimate partner or child.

Qualifications

Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Interpreting and enforcing CBP Laws, operations, law enforcement procedures, policies, and regulations. Developing programs and interpreting policies and regulations involving national security and law enforcement procedures.
  • Representing an agency/organization and negotiating with senior and foreign officials to complete high-level projects having a national and international impact.
  • Advising and advocating CBP's programs to foreign governments.
  • Implementing international capacity building programs and multi-agency integration processes.
  • Leading, directing, or providing technical direction to others in performing inspection, intelligence analysis, and examination of law enforcement security issues.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Administrative Secondary CBPO Enhanced Retirement Requirement: This position meets the definition of secondary administrative CBPO enhanced retirement coverage under the laws and regulations defined in 5 U.S.C. 8331 (31), Civil Service Retirement System (CSRS) and General Provisions for Customs and Border Protection Officers defined in 5 U.S.C. 8401(36), Federal Employees Retirement System (FERS). The criterion is that knowledge, skill and ability in a position deemed to meet primary CBPO special retirement coverage is a mandatory prerequisite to satisfactorily perform the major duties and responsibilities of this job. The conditions for coverage of a secondary position are contained in 5 C.F.R. 831.1604 for CSRS and 5 C.F.R. 842.1003 for FERS. As defined in 5 C.F.R. 831.1602 CSRS and 5 CFR 842.1002 FERS, to be eligible for this secondary administrative CBP Officer Special Enhanced Retirement covered position you must have permanently served in a primary CBP Officer Special Enhanced Retirement System covered position, e.g. Customs Inspector, GS-1890; Immigration Inspector, GS-1816; Canine Enforcement Officer, GS-1801; or CBP Officer, GS-1895.

You must:
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/19/2023

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process.

Polygraph Examination: The Supervisory Customs & Border Protection Officer (Program Manager) position is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination.

Polygraph Reciprocity: CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package.

Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package.

Probationary Period: Current and former federal employees may be required to serve or complete a probationary period.

If you are not a current GS-1895, and you are selected, you will have to meet the following medical/physical standards:

Physical and Medical Requirements: Because the duties of the position are of a strenuous nature and require a high degree of interaction and responsibility to the public, you must undergo and successfully pass our medical screening process. We will schedule, provide and pay for the required basic medical examination. For more information, go to https://www.cbp.gov/careers/ofo/application-process/cbpo

Physical Fitness Requirement: You will be required to successfully pass the Pre-employment Fitness Test-1. Please see the Pre-employment Fitness Test-1 Readiness Program for additional information. This is a 6 week program designed to assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness tests.

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Relocation expenses will be paid in accordance with the Federal Travel Regulation limits and agency policy.

Security Clearance: You will be required to obtain a Top Secret/SCI or higher level clearance for this position.

Supervisory Probationary Period: You may be required to serve an 18-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within 90 days of assignment to this position.

Leadership Training: All newly appointed, GS-15s are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include 5 weeks of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.

Bargaining Unit: This position is not covered under the bargaining unit.

Financial Disclosure: Financial Disclosure is required.

Uniform: This position requires you to wear an officially-approved uniform while in a duty status.

Physical and Environmental Conditions: The work environment includes offices, aircraft operation areas, airline passenger and cargo areas, and marine docks. Periods of outdoor work may be required in snow, rain, or extreme heat. Occasional periods of outdoor work may be required in remote areas with no modern comfort facilities. The work may involve the use of toxic chemicals, pesticides and fumigants. Protective clothing may be required such as hard hats, gloves, goggles, hearing protection, and respirators.

Data Systems: You will be required to maintain access to all data systems necessary for duty execution.

Shift work: You may be required to perform work on a shift and rotational basis.

Overtime: You must be readily available to work overtime on a scheduled or unscheduled basis in excess of the 40-hour work week.

DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will only be considered for the Eligibilities for which you claim in the job questionnaire AND you must provide the supporting documentation. You will not be considered for Eligibilities for which you did not claim, regardless of the documentation submitted with the application. https://apply.usastaffing.gov/ViewQuestionnaire/12031591.


A series of vacancy questions will be used to determine your eligibility. If you meet those basic requirements, your application package may be referred to management for selection consideration. Falsification of your application will remove you from consideration and could subject you to disciplinary action.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using an assessment questionnaire.


This self-assessment will be used to assess the following competencies or KSAs:
  • Knowledge of principles and techniques of management to accomplish work through others, manage significant programs and activities, and independently take or direct others to take appropriate action.
  • Skill in developing short and long-range plans that are realistic and appropriately comprehensive.
  • Ability to adapt behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
  • Ability to build support for ideas and initiatives with key players inside and outside the organization.
  • Ability to effectively and skillfully communicate, both orally and in writing.

If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12031591.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. Information about CTAP eligibility can be found here. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.