This position is located in the DoD Office of Inspector General, Office of the CIO. The incumbent is an IT Specialist that performs duties as the Applications and Business Systems (ABS) Division Chief and is responsible for the portfolio of applications and IT systems that support the OIG lines of business. They bring experience and knowledge of transforming the ABS function to include operations, services, workforce, and application transformation with a focus on migration to cloud solutions.
Summary
This position is located in the DoD Office of Inspector General, Office of the CIO. The incumbent is an IT Specialist that performs duties as the Applications and Business Systems (ABS) Division Chief and is responsible for the portfolio of applications and IT systems that support the OIG lines of business. They bring experience and knowledge of transforming the ABS function to include operations, services, workforce, and application transformation with a focus on migration to cloud solutions.
Responsible for collaborating with the Deputy CIO, OCIO leadership team and other applicable stakeholders to develop the technical direction for Business Systems and associated technology needed to support the OIG.
Responsible for contributing to the development of technical strategies that align to OIG or OCIO goals and objectives.
Oversees the development and configuration of COTS, GOTS, and SAAS software applications and automation solutions that are associated with Business Systems.
Responsible for collaborating with the Chief Architect, OCIOs Enterprise Architecture Program, and appropriate technical subject matter experts to compile and maintain IT business systems/applications standards.
Partners with Cybersecurity to ensure the Business Systems technology security baselines are met and security risks, vulnerabilities or improvements are implemented throughout the full security and risk management lifecycle.
Supports the communication of OCIO services and OCIO service value to the OIG, along with how OCIO can operationally support their goals and objectives.
Plans and manages specific programs and projects within the Business Systems portfolio according to established guidelines and best practices.
Responsible for tracking, reporting, and improving all metrics and key performance indicators for processes residing in your division. Ensure ITSM processes are operating efficiently and develop improvements where needed.
Participate in the IT Service Management Board as required. Take ownership of process issues and provide recommendations to the board for mitigations and resolutions.
Responsible for establishing and defining service level agreements (SLAs) for service offerings overall, as well as reviewing and negotiating or adjusting SLAs at times to meet specific customer needs.
Position has been designated as Special Sensitive. Incumbent is required to obtain and maintain a Top Secret/Sensitive Compartmental Information security clearance.
Males born after 12-31-59 must be registered or exempt from Selective Service (see http://www.sss.gov) .
You may be required to complete a financial disclosure (OGE-450).
Incumbent is required to submit to urinalysis to screen for illegal drug use prior to appointment and is subject to random drug testing for the duration of service with DoD OIG.
Current DoD civilian employees are not required to submit to drug testing if moving from one Testing Designated Position (TDP) to another with no break in service, unless deemed appropriate on a case-by-case basis.
The ability to obtain and maintain IAM Level II certification within 6 months of hire if not already obtained.
The incumbent must adhere to the DoD Standards of Conduct.
Qualifications
Applicants must demonstrate that they meet the Basic AND Minimum Qualification requirements as noted below.
Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards. Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs. Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience. Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.
In addition to meeting the basic requirement, qualified applicants must possess one year of specialized experience equivalent to the GS-13 grade level. Specialized Experience is defined as:
- Demonstrated experience performing duties in managing application support operations;
- Rationalize applications to migrate to cloud, migrate workloads to cloud, and build and sustain applications in a cloud environment;
- IT Service Management related to application support processes and teams, personnel, support contracts, policy, governance and compliance;
- Manage personnel to include recruitment, hiring, performance, and awards;
- Plan and direct customer service programs;
- Deliver IT services in accordance with agreed business requirements in conjunction with customers and stakeholders;
- Monitor Service Level Agreements (SLA) and validating with customers that the service agreement meets the mission of the organization;
- Communicate, both verbal and written, and able to prepare and brief professional quality presentations.
You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions: http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.
Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience.
Qualification and time-in-grade requirements must be met by the closing date of this announcement. Applicants who have held a non-temporary General Schedule (GS) position within the last 52 weeks must meet the time-in-grade restriction.
Education
Education cannot be substituted for experience at this grade level.
Additional information
If you have not previously completed a probationary period with the Federal government in a similar position, you will be required to serve a 1-year probationary period.
This job opportunity announcement may be used to fill additional vacancies within 90 calendar days of the initial issue date of the referral list.
You may be required to complete a financial disclosure (OGE-450).
You may be required to serve 1-year supervisory probationary period.
Telework availability will be based upon the mission requirements and supervisory determination.
PCS costs (moving expenses) WILL NOT be paid
Recruitment, relocation, or retention incentives MAY be authorized by the hiring official. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
For more information on veterans' preference click here.
Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: Applicants must be well-qualified, which is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position. For more information on ICTAP, click here . If you have never worked for the Federal Government, you are NOT ICTAP eligible.
The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants.
Position(s) may be filled by displaced Department of Defense (DoD) employees through the DOD Priority Placement Program.
Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the full performance level only.
You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility
All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-4434 for assistance.
Retired/Retiring Veterans: Please be aware that there is a 180-Day Restriction on Department of Defense (DoD) Employment of Military Retirees. A retired member of the Armed Forces may not be appointed to a civilian position in the DoD within 180 days after retirement unless the agency requests and is granted a waiver; the position is authorized special pay under 5 U.S.C. 3505; or a state of national emergency exists.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.
The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.
Please follow all instructions carefully. Errors or omissions may affect your rating.
All qualified candidates will be evaluated on the following competencies:
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
For this job announcement, the following supporting documents are required and must be received by the closing date of this announcement. Not all documents may apply to everyone.
Resume: Your resume showing relevant experience and should include the following: where you worked, job title, series and grade, if applicable, duties and accomplishments, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week and salary. DO NOT include the following information: Classified or government sensitive information; social security number; photos of yourself; personal information, such as age, gender, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what you should leave out of your resume at USAJOBS. PLEASE NOTE: Only the first 5 pages of your resume will be reviewed. Be sure your relevant experience is included in those first five pages. (cover letter optional).
SF-50(s): Current or former federal employees, excluding current agency employees, must submit a SF-50. If your SF-50 does not show you meet time-in-grade requirements or competitive status eligibility, you must submit additional SF-50s for verification. If you fail to provide the required documentation, by the closing date of this announcement, you will not receive consideration.
Performance Appraisal: Current Federal employees, excluding current agency employees, must submit a copy of their most recent completed annual performance appraisal received within the past 18 months. The performance appraisal must include the final rating. If a completed performance appraisal does not exist, is incomplete or unavailable, you must submit an explanation as to why it is not available at the time of your application submission. Mid-year progress reviews will not be accepted.
Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a federal employee who will be or has been separated by a Reduction in Force (RIF), you must submit a copy of your RIF separation notice and SF-50 if available. For more information on ICTAP, click here ICTAP Guidance. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible.
Individuals with disabilities: If you are an individual with a documented disability, you must submit a letter from a doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any federal, state, or local agency that issues or provides disability benefits. The letter should state that you have a documented disability and are eligible for employment under the Schedule A hiring authority, 5 CFR 213.3102 (u).
Veterans' Preference Documentation: If claiming preference, you must submit a copy of your DD Form-214, "Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service, separation date and what the condition of discharge is thought to be. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
10-point preference and/or 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
Military Spouse Preference (MSP) Eligible: If you are a Military Spouse Preference applicant, you must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist. If determined best qualified, you will be placed at that full performance level of the position.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package. See required documents above.
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
1. Follow the prompts to complete the assessment questionnaire and upload required documents.
2. Please ensure you click the Submit My Answers button to submit your application.
3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.
If you are unable to apply online, you must request an alternative application which is available from the
Human Resources Office. Please contact Betty Carreiro at 703-602-0023 or betty.carreiro@dodig.mil~ to obtain an alternative application.
DoD OIG - MISSION SUPPORT TEAM
4800 Mark Center Drive
Alexandria, VA 22350
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.
The occupational questionnaire and the resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews.
We will notify you of the outcome after each of these steps has been completed.
After making a tentative job offer, we will conduct a suitability/security background investigation
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
For this job announcement, the following supporting documents are required and must be received by the closing date of this announcement. Not all documents may apply to everyone.
Resume: Your resume showing relevant experience and should include the following: where you worked, job title, series and grade, if applicable, duties and accomplishments, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week and salary. DO NOT include the following information: Classified or government sensitive information; social security number; photos of yourself; personal information, such as age, gender, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what you should leave out of your resume at USAJOBS. PLEASE NOTE: Only the first 5 pages of your resume will be reviewed. Be sure your relevant experience is included in those first five pages. (cover letter optional).
SF-50(s): Current or former federal employees, excluding current agency employees, must submit a SF-50. If your SF-50 does not show you meet time-in-grade requirements or competitive status eligibility, you must submit additional SF-50s for verification. If you fail to provide the required documentation, by the closing date of this announcement, you will not receive consideration.
Performance Appraisal: Current Federal employees, excluding current agency employees, must submit a copy of their most recent completed annual performance appraisal received within the past 18 months. The performance appraisal must include the final rating. If a completed performance appraisal does not exist, is incomplete or unavailable, you must submit an explanation as to why it is not available at the time of your application submission. Mid-year progress reviews will not be accepted.
Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a federal employee who will be or has been separated by a Reduction in Force (RIF), you must submit a copy of your RIF separation notice and SF-50 if available. For more information on ICTAP, click here ICTAP Guidance. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible.
Individuals with disabilities: If you are an individual with a documented disability, you must submit a letter from a doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any federal, state, or local agency that issues or provides disability benefits. The letter should state that you have a documented disability and are eligible for employment under the Schedule A hiring authority, 5 CFR 213.3102 (u).
Veterans' Preference Documentation: If claiming preference, you must submit a copy of your DD Form-214, "Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service, separation date and what the condition of discharge is thought to be. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
10-point preference and/or 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
Military Spouse Preference (MSP) Eligible: If you are a Military Spouse Preference applicant, you must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist. If determined best qualified, you will be placed at that full performance level of the position.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package. See required documents above.
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
1. Follow the prompts to complete the assessment questionnaire and upload required documents.
2. Please ensure you click the Submit My Answers button to submit your application.
3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.
If you are unable to apply online, you must request an alternative application which is available from the
Human Resources Office. Please contact Betty Carreiro at 703-602-0023 or betty.carreiro@dodig.mil~ to obtain an alternative application.
DoD OIG - MISSION SUPPORT TEAM
4800 Mark Center Drive
Alexandria, VA 22350
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.
The occupational questionnaire and the resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews.
We will notify you of the outcome after each of these steps has been completed.
After making a tentative job offer, we will conduct a suitability/security background investigation
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
