An official website of the United States government
We are seeking a dedicated and motivated individual to join our help desk team as a tier one IT Specialist. As an integral part of our IT department, the incumbent will be responsible for providing technical support and troubleshooting assistance to agency staff members with excellent customer service. The ideal candidate should possess strong problem-solving skills, excellent communication abilities, and a passion for technology.
Learn more about this agency06/21/2023 to 11/17/2023
$58,811 - $76,459 per year
AD 00
1 vacancy in the following location:
No
Yes—as determined by the agency policy.
25% or less - You may be expected to travel for this position.
No
Permanent -
Full-time -
Excepted
00
Yes
No
EAC-12013649-23-CB
732948800
This job requires a Public Trust Background Investigation.
DUTIES/RESPONSIBILITIES:
A high school diploma or equivalent; A degree in information technology or related field is a plus.
You must submit all required information by the closing date. If materials are not received, your application will be evaluated solely on the information available, and you may not receive full consideration or may not be considered eligible. The materials you send with your application will not be returned.
Send only those materials needed to evaluate your application.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above. Additionally, EAC will assess qualified applicants by comparing each candidate's qualifications to those pertinent to the position. EAC will consider relevant skills and experience, education and training, performance, and awards. The skills and experience listed immediately below are of particular importance to the position, and applicants should provide specific detailed information in these areas within their resume or cover letter, where applicable, as part of their application.
You will be evaluated for this job based on how well you meet the qualifications above.
Please read the "Next steps" section for more information.
The following documents are required and must be received by the closing date of this announcement.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants MUST submit applications via email: resumes@eac.gov. You do not need to submit your application package through the USAJOBS process.
You MUST include the job title and announcement number in the subject line of the email.
Your application package must be received by the closing date of the announcement and must include the following:
1. A resume.
2. Three professional references:
Your application materials will be reviewed and if an interview is deemed appropriate, you will be contacted with further information.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/732948800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
The United States Election Assistance Commission (EAC) was established by the Help America Vote Act of 2002 (HAVA). The agency is charged with developing guidance to meet HAVA requirements, adopting voluntary voting system guidelines, accrediting testing laboratories, certifying voting systems, maintaining the national mail voter registration form, auditing the use of HAVA funds, and serving as a national clearinghouse of information about election administration. Four commissioners, appointed by the President and confirmed by the U.S. Senate, carry out the mission of the EAC as provided by HAVA and set policy for the Commission.
