Skip to main content
U.S. flag
Back to results

Program Support Specialist

General Services Administration
Federal Acquisition Service
This job announcement has closed

Summary

We are currently recruiting for Peace Corps Americorps Volunteers to work as Program Support Specialist, you will serve as a resource for management pertaining to new and existing policies for various functions of the office including program  business and fleet management. 

Location of Position: Office of Fleet Management, Zonal Fleet Management Division, Federal Acquisition Service (FAS), in any of the locations listed.

Overview

Help
Reviewing applications
Open & closing dates
06/20/2023 to 02/24/2024
Salary
$48,652 to - $84,441 per year
Pay scale & grade
GS 07 - 09
Locations
Hartford, CT
Few vacancies
Baltimore, MD
Few vacancies
Hooksett, NH
Few vacancies
Edison, NJ
Few vacancies
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - Travel maybe required for training or other work-related duties.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
12
Supervisory status
No
Security clearance
Other
Drug test
No
Announcement number
23NRCA068-0301-PCASF
Control number
732107400

Videos

Duties

Help

As a Program Support Specialist, you will be responsible for the management and operation of a fleet and serve as the single source for all Fleet Management services and provide support for assigned customers and supplier accounts.  

Major duties include, but are not limited to the following:

  • Provides assistance to higher level employees and receives continuous on-the job training as well as formal training as appropriate.
  • Assists higher level specialists with the procurement, management, and disposal of non-tactical vehicles
    essential to carry out customer agencies missions.
  • Attend meetings for the program in discussions and committing the agency to a course of action within
    regulations and established policy and guidelines.
  • Assist with preparing formal presentations, written narratives and policy analyses.
  • Resolves conventional administrative support problems, issues and situations in
    conformance with established criteria.
  • Assists with meetings and speaking for the program in discussions and committing the agency to a
    course of action within regulations and established policy and guidelines.
  • Collaborating with multiple stakeholders to ensure delivery and adequacy of GSA Fleet services.
  • Evaluating circumstances of major repairs, accidents damage, high repair estimates, or complaints concerning quality and
    timeliness of vendors when requested to do so.

Requirements

Help

Conditions of employment

  • Males born after 12/31/1959 must have registered with the Selective Service
  • U.S. Citizenship or National
  • Apply online (See How to Apply section.)

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee.  We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.

Qualifications

NOTE:  For each job on your resume, provide:

  • the exact dates you held each job (from month/year to month/year)
  • number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on How to Create a Federal Resume, click here

Please Note- The salary listed in this announcement is based on the Baltimore MD locality pay scale, if the position is filled in another locality pay area, the corresponding pay table would be used. The locality pay for each geographic area: 2023 OPM General Schedule Pay Tables.

GS-7 level - The GS-07 salary range starts at $53,105.00 per year.  Generally, first time appointees to Federal civilian service have their salary set at the beginning rate of the grade for which they are selected; unless prior approval has been received to adjust the salary based on superior qualifications of the applicant. Salary will be based upon location where your are selected. 


SPECIALIZED EXPERIENCE: One year of specialized experience equivalent to the GS-5 level in the Federal service. Specialized experience is experience assisting with routine assignments pertaining to an individual/established customer. This experience must have included: Use of automated systems to gather, format and analyze various program, management and/or organizational information; assisting with identifying individual/assigned customers requirements; answering fleet customer/clients limited range of routine inquiries; inputting and/or maintaining data in an automated system.

OR

Completed at least one full year of graduate level education (18 semester hours or the equivalent).      

OR

Superior Academic Achievement (SAA) at the baccalaureate level is fully qualifying at the GS-7 level. To claim SAA, submit documentation of one of the following:

  1.  Class standing -- You must be in the upper third of your graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses.
    2.  Grade-point average (rounded to one decimal point) of:
  2. 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of your curriculum; or

3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in your major field or the required courses in your major field completed during your final 2 years of the curriculum.

  1.  Election to membership in a national scholastic honor society in one of the national scholastic honor societies listed by the Association of College Honor Societies.

OR

A combination of graduate level education and appropriate specialized experience that together meet the qualification requirements of this position.

GS-9 level - The GS-11 salary range starts at $64,957.00 per year.  If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

SPECIALIZED EXPERIENCE: Applicants must have one year of specialized experience equivalent to the GS-7 level in the Federal Service.  Specialized experience is experience performing routine assignments pertaining to an individual/established customer. This experience must have included: inputting and/or maintaining data on customer requirements in an automated system; answering routine inquiries and providing assistance to fleet customers/clients; assisting with identifying customers  requirements; researching and and/or analyzing fleet operations reports.

OR

Master’s or equivalent level degree (i.e. JD) or 2 full years of progressively higher-level graduate education leading to such a degree

OR

Combination of Education & Specialized Experience: Applicants must have a combination of graduate level education (beyond the Bachelor's Degree) and specialized experience (as described above) that together meet the qualification requirements of this position.

Education

Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further
information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

Bargaining Unit status:  This position is eligible for the bargaining unit.

If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants.

Relocation-related expenses are not approved and will be your responsibility.  

Additional vacancies may be filled from this announcement as needed; through other means; or not at all. 

 NOTE: this announcement will be used to fill positions on an ongoing basis as job openings occur. 

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including: 

  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.

Our commitment is: 

  • Reflected in our policies, procedures and work environment;
  • Recognized by our employees, customers and stakeholders; and
  • Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be reviewed to determine whether you have:  (a) demonstrated you meet the qualifications for the position;  and (b) provided all of the required documentation for consideration.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.


You may preview questions for this vacancy.

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.