The Office of Analytics, Review, and Oversight (OARO) supports the agency's mission, goals, and service principles by reviewing program quality and effectiveness; making recommendations for program improvement using feedback from the adjudication of cases, predictive modeling, and advanced data analysis; coordinating the agency's detection and prevention of fraud; and responding to recommendations of external monitoring authorities.
Summary
The Office of Analytics, Review, and Oversight (OARO) supports the agency's mission, goals, and service principles by reviewing program quality and effectiveness; making recommendations for program improvement using feedback from the adjudication of cases, predictive modeling, and advanced data analysis; coordinating the agency's detection and prevention of fraud; and responding to recommendations of external monitoring authorities.
All groups of qualified individuals may apply.
Additionally, current career Senior Executive Service (SES) members, OPM certified graduates of an SES Candidate Development Program (CDP), and individuals with SES reinstatement eligibility may be considered noncompetitively.
The Associate Commissioner for Analytics and Improvements (AC, OAI) is the key Social Security Administration (SSA) executive responsible for the improvement of information sharing across organizational boundaries for managers to make informed decisions. The AC, OAI is responsible for designing and implementing data strategies and systems, and also serves as the agency Chief Data Officer (CDO).
The incumbent leads, motivates, and manages multi-component teams. The AC, OAI oversees the collection, storage, management, quality, and protection of data, while adhering to data privacy policies and complying with data protection regulations. They work with the CIO to determine where to cut costs based on insights derived from data, and effectively communicate the status, value, and importance of data collection to executives and staff. The AC, OAI maintains knowledge of relevant applications, tools, and methodologies as associated with big data solutions, data analytics, enterprise project management, and process engineering.
The Associate Commissioner for Analytics and Improvements serves as the agency lead for business/data analytics and provides authoritative information and evaluations used in establishing priorities, allocating resources, and formulating management policies and agency initiatives. The incumbent oversees all matters related to the ongoing operations research studies of SSA programs and management issues, to improve the efficiency of SSA's operational workloads. Additionally, they provide expert statistical support to SSA components on study design, sample selection, variance calculations, hypothesis testing, and deep dive data analysis.
The AC, OAI tracks and measures the success of performance across agency components and identifies emerging improvement issues based on longitudinal data analysis; works with components to identify opportunities to enhance agency processes through re-engineering improvement initiatives; and works with agency components to identify quality measures and data sources and provide analytical support.
The incumbent conducts business process reengineering analysis, implements project management principles, produces simulation models, and identifies and recommends best practices to promote greater efficiencies.
Further, the AC, OAI continually evaluates processes, policies, and procedures to identify opportunities for improvement, and works in collaboration with agency operating components and subject matter experts to evaluate existing processes, identify problem indicators, develop, and test innovative solutions options and identify measurable performance goals.
In order to be considered minimally qualified for this position, candidates must have had responsible professional experience at a senior level (equivalent to the GS-15 in either the General Schedule (GS) or a comparable pay plan).
Qualifications
As a basic requirement, applicants MUST demonstrate progressively responsible leadership experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined under Executive Core Qualifications and Mandatory Professional/Technical Qualifications. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the Federal service or its equivalent with state or local government, the private sector, or non-governmental organizations. Failure to meet this basic qualification requirement and all executive and technical qualification factors automatically disqualifies an applicant.
You must clearly show that you possess the experience and leadership competencies to perform the duties of an executive. To be considered for this position, all applicants must address the Mandatory Professional/Technical Qualification and the Executive Core Qualifications (ECQ) listed below in the application documents you submit. Unless you are currently serving under a career Senior Executive Service appointment, are eligible for reinstatement into the Senior Executive Service, or have successfully completed a Senior Executive Service Candidate Development Program approved by OPM and been certified by OPM, you must submit a narrative statement covering each of the Executive Core Qualifications listed below. Your examples should be clear and concise, and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments with results of your actions, policy initiatives, and level of contacts.
Narrative Statements for the ECQs must not exceed 10 pages; additional pages will not be considered. This document MUST be submitted using the "Executive Core Qualifications" document type.
ECQ 1 - LEADING CHANGE: You must have demonstrated an ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
ECQ 2 - LEADING PEOPLE: You must demonstrate the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others, Team Building
ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
ECQ 4 - BUSINESS ACUMEN: This ECQ involves the ability to manage human, financial, and information resource strategically.
Leadership Competencies: Financial Management, Human Capital Management, Technology Management
ECQ 5 - BUILDING COALITIONS: This ECQ involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
Leadership Competencies: Partnering, Political Savvy, Influencing/Negotiating
FUNDAMENTAL COMPETENCIES: The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation.
No more than one (1) page per MTQ is allowed; additional information will not be considered. This document MUST be submitted using the "Mandatory Technical Qualification" document type.
Broad senior-level experience developing and implementing strategies in data governance and data integrity across business lines.
DESIRABLE QUALIFICATIONS (DQs):
An optional statement addressing each Desirable Qualification (DQ) is strongly recommended. No more than one (1) page per DQ is allowed; additional information will not be considered. This document should be submitted using the "Desirable Qualification" document type.
Broad senior-level experience in data analytics, predictive modeling, information technology, and program evaluation.
**Note for Current and/or Former Political Appointees: Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-Career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose that to the Human Resources Office within your application package.
Education
This job does not have an education qualification requirement.
Additional information
(1) The selectee for this position will be subject to an appropriate security investigation, including fingerprinting, periodic future reinvestigation(s), and security clearance requirements (if required).
(2) Veteran's preference is not applicable to the SES.
(3) This position is covered under the post-employment restrictions of the Ethics in Government Act of 1978 (PL 95-521). This law also requires the selectee to file an Executive Personnel Financial Disclosure Report (Standard Form 278) within 30 days of appointment.
(4) Selectee must serve a one-year probationary period unless s/he previously completed one in the Senior Executive Service.
(5) Male applicants born after December 31, 1959, must be registered with the Selective Service System before they can be employed by an executive agency of the Federal government. This requirement does not apply to Agency employees appointed before November 8, 1985.
(6) This position may be a Testing Designated Position. The selectee will be notified if they are required to submit to a pre-employment urinalysis drug screening within 48 hours of notification. After appointment, the selectee will then be subject to future random drug screening.
All application materials are subject to the provisions of the privacy act and become property of SSA.
The Social Security Administration provides reasonable accommodations to applicants with disabilities where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. The decision on granting reasonable accommodation will be granted on a case-by-case basis.
The Social Security Administration provides equal opportunity for all persons without regard to race, color, age, religion, gender, national origin, political affiliation, sexual orientation, marital status, parental status, disability, or conduct not adversely affecting employee performance.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above, as evidenced by the quality and extent of your accomplishments and experience within your application materials. Applicants who meet all the mandatory executive and technical qualifications will be evaluated by an SES Rating Panel, comprised of at least three SES members. Your application will be rated and ranked using only the information submitted within the application package. This evaluation will determine which applicants are best qualified.
Applicants determined to be Highly Qualified must demonstrate sufficient possession of ECQs, MTQs, and DQs, and will be referred to the hiring component for further consideration. Highly Qualified applicants may undergo an interview and a reference check. If you are the recommended selectee, your ECQs must be certified by an OPM Qualifications Review Board prior to appointment, unless you are a current SES executive or have successfully participated in an OPM approved SES Candidate Development Program. You may be asked to further modify the ECQ narratives submitted with your application package.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Your complete application package must be submitted by 11:59 PM Eastern Time on 07/05/2023. Failure to submit any of the required documents by the closing date of the announcement will result in your removal from consideration for this position.
To apply for this position, you must provide a complete application package which includes:
1. REQUIRED: Your resume (5-page maximum) - We recommend that your resume emphasize your level of responsibilities, the scope and complexity of the programs managed, and your program accomplishments, including the results of your actions. It is important that your resume be complete and thorough. Insufficient information will result in an ineligible rating. It is recommended that you include the following information:
Full name, mailing address, and day and evening telephone numbers
Educational information, including the name, city and state of colleges or universities you attended, as well as the type and year of any degrees received
Information about your paid and nonpaid work experience related to this position including:
Job title (include series and grade if Federal job)
Duties and accomplishments
Employer's name and address
Supervisor's name and phone number
Starting and ending dates of employment (month and year)
Salary
Indicate if we may contact your current supervisor
Information about honors, awards, and special accomplishments
2. REQUIRED: Narrative Statements separately addressing each of the Executive Core Qualifications (ECQ) and Mandatory Professional/Technical Qualification (MTQ). ECQ narratives are not to exceed 10-pages, total; MTQs may not exceed one page per MTQ.
Narratives should address experience (paid and unpaid), education, training, awards, and/or self-development activities as related to each ECQ and MTQ. Please refer back to the Qualifications and Evaluation sections of the vacancy announcement for further guidance on preparing narrative statements. If you do not provide these narrative statements you will not be considered for this position.
OR
If you are a graduate of an approved SES Candidate Development Program (SESCDP), you must submit MTQ narratives to demonstrate possession of the required qualifications. To be considered non-competitively, you must also submit a copy of your QRB Certificate of Qualifications. This document MUST be submitted using the "Executive Core Qualifications" document type.
Failure to provide the required documentation will result in ineligibility, or consideration under Competitive procedures.
OR
If you are a current member of the SES, or former SES with reinstatement eligibility, you must submit MTQ narratives to demonstrate possession of the required qualifications.
3. REQUIRED:SF-50 (Please remove your social security number and date of birth)
If you are a current Federal employee, a copy of a recent SF-50, Notification of Personnel Action, that indicates Federal status, grade, tenure, and type of service.
If you are a current member of the SES, or former SES with reinstatement eligibility, you must provide an SF-50 documenting your appointment and/or resignation to/from the SES, as well as an SF-50 showing satisfactory completion of the SES Probationary Period.
If you are a current or former (within the last 5 years) political appointee, including Schedule A, Schedule C, or Non-Career SES, please submit documentation of your appointment, including a copy of your SF-50.
4. HIGHLY RECOMMENDED: A supplemental narrative addressing each Desirable Qualification (DQ). Maximum 1 page per DQ
5. HIGHLY RECOMMENDED: A copy of your most recent annual performance appraisal (from either the Federal or private sector). Please remove your social security number.
Extraneous documents provided with your application package will not be considered.
If you are having difficulty applying online, please contact the HR Specialist listed as the contact on the vacancy announcement during core business hours (9:30 am - 2:30 pm Eastern Time).
To be considered for this position, you must submit a complete application no later than 11:59 PM (Eastern Time) on the closing date of the announcement - 07/05/2023. If you fail to submit a complete application prior to the closing time, the application system will not allow you to finish. Requests for extensions will not be granted, so please begin the application process with enough time to finish before the deadline.
Fonts cannot be smaller than 10 point. All documents must be uploaded into the system; USAJobs Resume Builder will not be accepted.
You must complete the online assessment questions. If your resume does not support the responses in your questionnaire, you may be rated "ineligible".
Steps to submit a complete application:
(1) You must have a USAJobs account and be logged in.
(2) Once you are logged in and all of your application materials are ready, click the "Apply" button.
(3) You must respond to all application assessment questions, carefully following the instructions provided. To preview the questions, click here: https://apply.usastaffing.gov/ViewQuestionnaire/11992742
(4) You will then be asked to upload additional supporting documentation (resume, ECQ narratives, MTQ supplemental statement(s), SF-50, etc).
DCARO Front Office
6401 Security Blvd
Baltimore, MD 21235
US
Next steps
You may check your application status at any time after the announcement closes. USAJobs has an alert setting in the system to drive status update notifications for applicants. We recommend that you update your USAJobs profile to receive these status updates via email after the announcement closes. We will update your status on-line as changes are made.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Your complete application package must be submitted by 11:59 PM Eastern Time on 07/05/2023. Failure to submit any of the required documents by the closing date of the announcement will result in your removal from consideration for this position.
To apply for this position, you must provide a complete application package which includes:
1. REQUIRED: Your resume (5-page maximum) - We recommend that your resume emphasize your level of responsibilities, the scope and complexity of the programs managed, and your program accomplishments, including the results of your actions. It is important that your resume be complete and thorough. Insufficient information will result in an ineligible rating. It is recommended that you include the following information:
Full name, mailing address, and day and evening telephone numbers
Educational information, including the name, city and state of colleges or universities you attended, as well as the type and year of any degrees received
Information about your paid and nonpaid work experience related to this position including:
Job title (include series and grade if Federal job)
Duties and accomplishments
Employer's name and address
Supervisor's name and phone number
Starting and ending dates of employment (month and year)
Salary
Indicate if we may contact your current supervisor
Information about honors, awards, and special accomplishments
2. REQUIRED: Narrative Statements separately addressing each of the Executive Core Qualifications (ECQ) and Mandatory Professional/Technical Qualification (MTQ). ECQ narratives are not to exceed 10-pages, total; MTQs may not exceed one page per MTQ.
Narratives should address experience (paid and unpaid), education, training, awards, and/or self-development activities as related to each ECQ and MTQ. Please refer back to the Qualifications and Evaluation sections of the vacancy announcement for further guidance on preparing narrative statements. If you do not provide these narrative statements you will not be considered for this position.
OR
If you are a graduate of an approved SES Candidate Development Program (SESCDP), you must submit MTQ narratives to demonstrate possession of the required qualifications. To be considered non-competitively, you must also submit a copy of your QRB Certificate of Qualifications. This document MUST be submitted using the "Executive Core Qualifications" document type.
Failure to provide the required documentation will result in ineligibility, or consideration under Competitive procedures.
OR
If you are a current member of the SES, or former SES with reinstatement eligibility, you must submit MTQ narratives to demonstrate possession of the required qualifications.
3. REQUIRED:SF-50 (Please remove your social security number and date of birth)
If you are a current Federal employee, a copy of a recent SF-50, Notification of Personnel Action, that indicates Federal status, grade, tenure, and type of service.
If you are a current member of the SES, or former SES with reinstatement eligibility, you must provide an SF-50 documenting your appointment and/or resignation to/from the SES, as well as an SF-50 showing satisfactory completion of the SES Probationary Period.
If you are a current or former (within the last 5 years) political appointee, including Schedule A, Schedule C, or Non-Career SES, please submit documentation of your appointment, including a copy of your SF-50.
4. HIGHLY RECOMMENDED: A supplemental narrative addressing each Desirable Qualification (DQ). Maximum 1 page per DQ
5. HIGHLY RECOMMENDED: A copy of your most recent annual performance appraisal (from either the Federal or private sector). Please remove your social security number.
Extraneous documents provided with your application package will not be considered.
If you are having difficulty applying online, please contact the HR Specialist listed as the contact on the vacancy announcement during core business hours (9:30 am - 2:30 pm Eastern Time).
To be considered for this position, you must submit a complete application no later than 11:59 PM (Eastern Time) on the closing date of the announcement - 07/05/2023. If you fail to submit a complete application prior to the closing time, the application system will not allow you to finish. Requests for extensions will not be granted, so please begin the application process with enough time to finish before the deadline.
Fonts cannot be smaller than 10 point. All documents must be uploaded into the system; USAJobs Resume Builder will not be accepted.
You must complete the online assessment questions. If your resume does not support the responses in your questionnaire, you may be rated "ineligible".
Steps to submit a complete application:
(1) You must have a USAJobs account and be logged in.
(2) Once you are logged in and all of your application materials are ready, click the "Apply" button.
(3) You must respond to all application assessment questions, carefully following the instructions provided. To preview the questions, click here: https://apply.usastaffing.gov/ViewQuestionnaire/11992742
(4) You will then be asked to upload additional supporting documentation (resume, ECQ narratives, MTQ supplemental statement(s), SF-50, etc).
DCARO Front Office
6401 Security Blvd
Baltimore, MD 21235
US
Next steps
You may check your application status at any time after the announcement closes. USAJobs has an alert setting in the system to drive status update notifications for applicants. We recommend that you update your USAJobs profile to receive these status updates via email after the announcement closes. We will update your status on-line as changes are made.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
