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Director Quality Assurance

Department of Health and Human Services
Office of Inspector General
Office of Evaluation and Inspections
This job announcement has closed

Summary

This position is located in the Department of Health and Human Services, Office of Inspector General, Office of Evaluations and Inspections.

You must meet the requirements of the job by 11:59 (Eastern Standard Time) of the closing date: 06/26/2023

Overview

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Hiring complete
Open & closing dates
06/15/2023 to 06/26/2023
Salary
$155,700 to - $183,500 per year

Salary will be based on locality.

Pay scale & grade
GS 15
Locations
1 vacancy in the following locations:
San Francisco, CA
Washington, DC
Atlanta, GA
Chicago, IL
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Other
Drug test
No
Position sensitivity and risk
High Risk (HR)
Trust determination process
Announcement number
HHS-OIG-MP-23-12007814
Control number
731789100

This job is open to

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Clarification from the agency

Current Federal employees serving under career or career-conditional competitive service appointments, former Federal employees with reinstatement eligibility, or persons eligible for non-competitive appointment under special appointment authorities. Veterans who are preference eligible or separated from the armed forces under honorable conditions after 3 or more years of continuous service may apply under the Veterans Employment Opportunity Act (VEOA).

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Duties

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This position is located in the Office of Evaluations and Inspections/Headquarters or Regional Offices

Duties are at the GS-15 level, and include but are not limited to the following;

  • Ensuring that OEI as an evaluation organization and our evaluation reports (products) meet CIGIE, OIG, and OEI quality standards and to promote excellence in our staff and our work, including our effectiveness in driving positive change in HHS programs through our evaluations.
  • Managing staff responsible for ensuring that all OEI public products are statistically and editorially accurate. Periodically assess OEI's product review processes and tools and advise OEI executives about how to improve their efficiency and effectiveness, and oversee OEI's evaluation distribution and production processes.
  • Maintaining deep expertise in all aspects of planning, designing, and executing high-quality and high-impact evaluations of HHS programs and apply that expertise to developing and overseeing procedures, processes, and tools to support the quality and impact of OEI work.
  • Overseeing the development of resources and tools for OEI staff (e.g., templates, guidance documents, checklists, presentations) to support excellence in our evaluation work.

Requirements

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Conditions of employment

  • U.S Citizenship is required.
  • Registration with the Selective Service (if applicable).
  • Suitability for Federal employment determined by background investigation.
  • One-year supervisory probationary period may be required.
  • Time in grade must be met within 30 days of closing date of announcement.

Qualifications

Applicants must meet all the qualification requirements, including education, and any selective placement factors described below within 30 days of the closing date of this announcement. Education used as part of an application package will only be considered if complete transcripts are submitted and must be from an accredited institution as recognized by the U.S. Department of Education. To see if your institution is accredited, please follow this link: http://ope.ed.gov/accreditation/Search.aspx

Applicants must have 1 year of specialized experience equivalent to the next lower grade level in the Federal service which provided the applicant with the knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following: (1) Overseeing all aspects of planning, designing, and executing high-quality and high-impact evaluations of Federal programs; and (2) developing and overseeing procedures, processes, and tools to support the quality and impact of program evaluations; and (3) overseeing policies and procedures to ensure full compliance with professional evaluation standards.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

Additional information

Recruitment Incentives: Private sector work experience may be approved as credit for your Annual Leave accrual.

Security and Background Requirements: A background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.

E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.

Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

Career Transition Program (CTAP) and Interagency Career Transition Assistance Program (ICTAP) Documentation: If you are a displaced or surplus Federal employee eligible for consideration under the CTAP or ICTAP, you MUST submit proof of eligibility. Appropriate documentation such as a reduction-in-force (RIF) separation notice, an SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area. You MUST also submit documentation to reflect your current (or last) performance rating of record along with your application package. Those eligible for consideration will need to be rated as well-qualified at 85.0 or above on the rating criteria for this position in order to exercise selection priority. For more information about ICTAP, go to: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition.

EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.

HHS has a critical preparedness and response mission: HHS protects the American people from health threats, researches emerging diseases, and mobilizes public health programs with domestic and international partners. In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.

Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions. Your resume will be evaluated based on evidence of your ability to demonstrate possession of any specialized experience and how well your background and experience relates to the self-assessment questions in the job announcement.

The self-assessment questions relate to the following knowledge, skills, abilities, and competencies (KSA's). You do not have to provide a narrative response to the KSA's.

  • Compliance
  • Leadership
  • Oral Communication
  • Product Evaluation
  • Quality Assurance
  • Writing


Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume. Your resume must support your answers to the self-assessment questions, or your score may be adjusted or lowered accordingly which may affect your overall final rating. Falsifying your background, education, and/or experience is cause for not hiring you or for changing your scored responses to questions you've answered, which may affect your overall final score.

Please note that a complete application is required for consideration. (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application).

To view the application form, visit: https://apply.usastaffing.gov/ViewQuestionnaire/12007814

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