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Support Clerk

Legislative Branch
Library of Congress
This job announcement has closed

Summary

This position is located with the Copyright Office; Office Of Copyright Records. The position description number for this position is 368479.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position will work a flextime, compflex, or maxiflex work schedule.

Bargaining Unit Status: AFSCME Local 2477

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Overview

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Hiring complete
Open date: 05/30/2023
Closed date: 06/13/2023
Location
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$42,870 - $55,736 per year
Pay scale & grade
GS 05
Promotion potential
05
Pay scale and grade determines the salary of the job.
Work schedule
Full-time - Compflex, Flextime, Maxiflex
Appointment type
Term - Position NTE 13 Months
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Drug test
No
Security clearance
Not Required
Announcement number
VAR002349
Control number
728549500

Duties

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The Office of Copyright Records (CR) is responsible for preserving, maintaining, and servicing copyright-related records in physical and digital formats. The staff of CR retrieve records for court cases and public research, perform certified searches and write search reports based on copyright registered materials and other copyright records, and provide certified and non-certified copies of copyright deposits, additional certificates, and other copyright records, maintain the official records of the U.S. Copyright Office, and respond to inspection requests from members of the public or Congress. CR staff also record into a public database recordation documents pertaining to copyright ownership, including transfers of copyright ownership. The work CR executes contributes to and supports the world's largest database of copyright ownership.

The incumbent as trained and directed by the superior, operates online request portal system to receive record book requests for fulfillment and digitization. Retrieves requested books and reviews retrieved materials to ascertain if preservation services are needed prior to digitization. Sends identified materials for preservation, following training and direction from superiors. Prepares and organizes record book shipments for distribution to the digitization contractor for processing. Retrieves and returns record books to proper storage after processing. Reviews digital images and metadata for technical correctness of content, format, and design. All work assigned must be performed within identified time frames and deadlines.

As trained and directed by the superior, assists staff in locating records for digitization and other record collection modernization Efforts. Using approved methods, tracks materials provided to contractors and others to ensure chain of custody. Reconciles activities between different categories of records collections, such as record books and microfilm. Using approved methods, tracks and documents the number of errors to confirm compliance with the Quality Assurance Surveillance Plan (QASP). Develops tracking spreadsheets and other tools for use in performing inventory tasks associated with record collections. Submits and receives approval to use all tools before use. Performs inventory data entry to inventory record collections. Assists with ingesting modernized record content into the CTS ingest system. All work assigned must be performed within identified time frames and deadlines.

As assigned, keyboards memoranda, reports, requests, and other routine written materials needed by supervisor and other staff. May distribute mail and other materials as required. May order office supplies and maintains an adequate supply of regularly used items as directed. Answers the telephone at all times while on duty, refers calls to the appropriate staff member or the supervisor. Promptly responds to emails and other official job-related communications. Performs other clerical duties as assigned. All work assigned must be performed within identified time frames and deadlines.
Other duties as assigned.

Requirements

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Conditions of employment

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to search for information in a variety of resources.**  
Ability to maintain, distribute, collect and/or store records or materials in accord with a variety of guidelines, rules and/or regulations.** 
Ability to utilize computer technology and software applications.**  
Knowledge of clerical practices.  
Ability to plan and organize work.  
Ability to effectively communicate other than in writing.  

Education

This job does not have an education qualification requirement.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.  Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
 
The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.

Are you a veteran?  Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim.  Those applying for 5-point preference must submit Member Copy 4 of your DD 214.  Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form.  If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.
 

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.

For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section 8.5, at: Merit Selection Plan


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Library of Congress

The Library of Congress serves the Congress in fulfilling its duties and preserves and promotes knowledge and creativity for the benefit of the American people. It is the nation's oldest federal cultural institution and the world's largest library, with more than 158 million items in its physical collections (including books, manuscripts, prints, photos, film, video, and sound recordings) and over 37 million items online. Located primarily on Capitol Hill in Washington, D.C., the Library is the home of the U.S. Copyright Office, the Congressional Research Service (CRS), the Law Library of Congress, and the National Library Service for the Blind and Print Disabled.

Agency contact information

Customer Service Center
Phone
202-707-5620
Fax
000-000-0000
Email
JobHelp@loc.gov
Address
LIBRARY OF CONGRESS
101 Independence Ave. SE
LM-107
Washington, District of Columbia 20540
United States

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