This position is located in the Office of Safety Recommendations and Communications (SRC). The incumbent supports the Senior Internal Communications Specialist in conducting the agency's internal communications strategy for the NTSB workforce, which includes supporting the NTSB's intranet, digital signage, agency-wide engagement events, and Chair and Managing Director-level communications to the NTSB workforce.
Summary
This position is located in the Office of Safety Recommendations and Communications (SRC). The incumbent supports the Senior Internal Communications Specialist in conducting the agency's internal communications strategy for the NTSB workforce, which includes supporting the NTSB's intranet, digital signage, agency-wide engagement events, and Chair and Managing Director-level communications to the NTSB workforce.
As a Internal Communications Specialist, GS-0301-09, you will perform the following major duties:
Writes and edits internal communications products for the intranet, print, or digital signage adhering to proper spelling/grammar, readability, punctuation, continuity, and consistency with agency policy and plain language standards.
Develops engaging and effective internal messaging campaigns for annual recurring events such as special emphasis months, Federal Employee Viewpoint Survey, and Combined Federal Campaign.
Consults with agency staff to develop customer-focused informational material that informs staff of the agency's policies, programs, services, and activities.
Works with senior internal communications specialist to research, measure, understand, and improve the intranet user's experience and user adoption of the site.
Supports the production of internal events, videos and maintenance of internal agency intranet site ensuring fresh content is posted regularly, links are accurate, corrections are made timely and ensure publication of weekly news digest.
Males born after 12/31/59 must be registered for Selective Service
Resume and supporting documents (see "How to Apply" section.)
Suitability for Federal employment
Financial Interest in transportation enterprises will be evaluated on a case by case basis
Bargaining Unit Position: YES - Bargaining unit represented by NTSB-AFGE Local 2211.
Direct Deposit is required.
A probationary period may be required.
You may be required to complete a Confidential Financial Disclosure Report, OGE-450, upon entering the position and annually.
This position is also being announced through Government-Wide procedures under Announcement SRC-11980767-23-VB. To be considered under both Public (US Citizens) and Government-Wide procedures, you must apply to both announcements.
THIS POSITION IS NOT ELIGIBILE FOR REMOTE WORK.
Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.
If selection is made below the full performance level, promotion up to the full performance level may be made without further competition. However, promotions are not automatic or guaranteed and will depend on the performance and supervisor approval.
Qualifications
To qualify for this position, you must meet one of the following minimum qualifications requirements:
GS-09: You MUST have one year of specialized experience equivalent to at least the GS-07 grade level in the Federal service (experience may have been gained in the private sector). Specialized experience is defined as:
Experience writing news and feature articles, talking points, and other informational materials.
Experience writing, editing, proofreading, and publishing promotional and informative web content in plain language and using content management systems.
Experience assisting with website management, content strategy, and improving the web user's experience and adoption of the site.
-OR-
EDUCATION: You may substitute education for specialized experience as follows: master's or equivalent graduate degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to perform the duties of this position, such as Communications, Public Relations, Marketing, Social and Digital Media, Journalism, and Broadcasting.
Master's or equivalent graduate degree, or 2 full years of progressively higher-level graduate education leading to such a degree, or LL.B. or J.D., if related
-OR-
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must clearly show the specialized experience and competencies related to this position. Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an "Ineligible" rating.
Education
GENERAL EDUCATION: All academic degrees and coursework must be completed at an institution that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education for it to be credited towards qualifications. For a list of schools that meet these criteria, see https://www.ed.gov/accreditation?src=rn. Applications submitted without the required supporting documents will not be accepted. An unofficial transcript; statement from the institution's registrar, dean, or other appropriate official; or equivalent documentation is acceptable at the time of application. Education submitted must be appropriately accredited by an accredited body recognized by the Secretary of the U.S. Department of Education. For additional information, refer to the U.S. Department of Education web site at: http://www.ed.gov
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Additional information
The National Transportation Safety Board (NTSB) offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays and various benefits as well as work life amenities such as alternate work schedules, telework, flextime, fitness and transit benefits.
Moving expenses associated with permanent change of station (PCS) ARE NOT authorized for this position.
A RELOCATION or RECRUITMENT INCENTIVE MAY BE OFFERED TO ELIGIBLE and HIGHLY QUALIFIED CANDIDATES.
If you left Federal Employment and received a buy out and you are selected for this position, you may be required to repay the full amount of the payment.
Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. For more information on VEOA please visit https://www.fedshirevets.gov/job-seekers/special-hiring-authorities/#veoa
- Special Hiring Authority for Certain Military Spouses
- Other Special Appointment Authorities
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) meet the basic qualification standards (including minimum educational and experience requirements; (3) be rated well-qualified for the position with a score of 90 and above on the rating criteria for this position; and, (4) submit the appropriate documentation ( to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp
Note: ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. OPM's web site at http://www.opm.gov/qualifications.
Telework may be authorized on a case-by-case basis.
Multiple and subsequent vacancies may be filled from this announcement.
NTSB uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants will be rated using the Category Rating System. Your resume and supporting documentation will be compared to your responses to the Screening Questions/Occupational Questionnaire for consistency. Applicants must first meet any mandatory education/licensure/certification requirements before experience is evaluated. Failure to meet any mandatory requirement as outlined in the qualifications section will disqualify you from further consideration. Based on the extent and quality of your experience, education, and training in relation to these competencies, you will be placed into one of the following three categories:
Highly Qualified - Applicants with a background that demonstrates a superior level of possession of all competencies.·
Well Qualified - Applicants with a background that demonstrates a satisfactory level of possession of the competencies.·
Qualified - Applicants possessing the specialized experience described above and any education or selective factor if also required.
The Category Rating Method does not add Veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Documented preference eligibles who meet minimum qualification/eligibility requirements and who have a compensable service-connected disability of at least 10% will be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher.
We will review your resume and supporting documentation to determine your eligibility and qualifications. Experience must be clearlyreflected in your resume. If mandatory education/licensure/certification requirements are met, your application will be further evaluated based on training, experience and other factors critical to successful job performance such as:
Interpersonal Skills
Oral Communication
Project Management
Web Technology
Written Communication
If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience or your application may be removed from further consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire. You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package. Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager. Cover letter is optional.
The following documents are required for a COMPLETE APPLICATION PACKAGE:
A Complete Resume is required: Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. Please see OPM's video on Resume Writing Tips: http://www.youtube.com/watch?v=8YX7o1PBoFk
Responses to the questionnaire.
College transcripts (Unofficial or Official), if qualifying based on education or as a basic requirement.
DD-214 (member copy 4), SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation: (1) Proof of Eligibility; (2) Your latest performance rating showing a rating of at least "fully successful" (level 3); AND (3) Your most recent Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action, showing your tenure, position occupied, and duty station. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete application package (see the required documents section).The complete application package must be submitted by 11:59 PM (EST) on 06/07/2023.
To begin the process, click the 'Apply' button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
To check the status of your application or return to a previous or incomplete application log into your USAJOBS account, select Application Status, and click on the More Information link under the application status for this position.
Office of Safety Recommendations and Communications
490 L'Enfant Plaza East SW
Washington, DC 20594
US
Next steps
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed in the announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire. You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package. Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager. Cover letter is optional.
The following documents are required for a COMPLETE APPLICATION PACKAGE:
A Complete Resume is required: Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. Please see OPM's video on Resume Writing Tips: http://www.youtube.com/watch?v=8YX7o1PBoFk
Responses to the questionnaire.
College transcripts (Unofficial or Official), if qualifying based on education or as a basic requirement.
DD-214 (member copy 4), SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation: (1) Proof of Eligibility; (2) Your latest performance rating showing a rating of at least "fully successful" (level 3); AND (3) Your most recent Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action, showing your tenure, position occupied, and duty station. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete application package (see the required documents section).The complete application package must be submitted by 11:59 PM (EST) on 06/07/2023.
To begin the process, click the 'Apply' button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
To check the status of your application or return to a previous or incomplete application log into your USAJOBS account, select Application Status, and click on the More Information link under the application status for this position.
Office of Safety Recommendations and Communications
490 L'Enfant Plaza East SW
Washington, DC 20594
US
Next steps
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed in the announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
