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Border Patrol Processing Coordinator

Department of Homeland Security
Customs and Border Protection
U.S. Border Patrol
This job announcement has closed

Summary

As a Border Patrol Processing Coordinator (BPPC) you will use your expertise to support Border Patrol Agents with humanitarian care, intake processing and provide administrative support to agents and other Agency personnel.

CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission and core values at https://www.cbp.gov/about

Overview

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Hiring complete
Open & closing dates
05/22/2023 to 05/26/2023
This job will close when we have received 350 applications which may be sooner than the closing date. Learn more
Salary
$37,696 to - $54,625 per year

Salary reflects the Rest of U.S. scale and will be adjusted to meet the locality pay of the duty location upon selection.

Pay scale & grade
GS 5 - 6
Location
Many vacancies in the following location:
US Border Patrol Nationwide
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - Travel may be required based on operational needs.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
6
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Announcement number
BPPC 23-3
Control number
726625800

This job is open to

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Clarification from the agency

All U.S. Citizens may apply.

Duties

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The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

At time of application you will be able to select a preferred duty station as it is anticipated that vacancies will be available at the time of final offer. Final offers are made based on operational needs and requirements, and are determined by the U.S. Border Patrol. The sectors listed below include duty locations that may have vacancies at the time of the final offer.

  • BLAINE SECTOR (Blaine and Sumas, WA)
  • BUFFALO SECTOR (Fairview, PA; Niagara Falls, Oswego, Tonowanda, and Watertown, NY)
  • DETROIT SECTOR (Port Clinton, OH; Detroit, Gibraltar, and Marysville, MI)
  • GRAND FORKS SECTOR (Grand Forks, ND)
  • HAVRE SECTOR (Havre, Plentywood, and Sunburst, MT)
  • HOULTON SECTOR (Calais, Fort Fairfield, and Rangeley, ME)
  • MIAMI SECTOR (Dania Beach, Marathon, and West Palm Beach, FL)
  • NEW ORLEANS SECTOR (Baton Rouge, LA and Gulfport, MS)
  • SPOKANE SECTOR (Colville, Oroville, and Spokane, WA)
  • SWANTON SECTOR (Champlain and Malone, NY; Newport, VT)
A detailed map of Border Patrol Sectors, including duty stations within each section, can be found here.

As a Border Patrol Processing Coordinator, your duties will include:
  • Receive and process custody of detainees; maintain well-being of detainees outside of a secure complex; inventory, tag and store detainees' personal property for tracking purposes;
  • Transport detainees to proceedings and medical facilities, which may require operating a passenger shuttle bus;
  • Communicate in the Spanish language; maintain contact with other sectors, stations, agencies and foreign consulates and make arrangements for removal procedures, travel and escorts;
  • Log the status of welfare checks of occupants, conduct visual inspections of temporary holding areas and input information into the appropriate processing system;
  • Draft and maintain administrative paperwork and reports related to property, transportation, and deportation documentation
This position is at the grade levels of GS-5 and GS-6. If you are selected at the GS-5, you will be eligible for a promotion to the GS-6 grade level once you successfully complete 52 weeks. Promotions are at the discretion of the agency. Pay rates are based on the 2023 OPM Salary Table and do not take into consideration any potential overtime earnings, yearly cost of living increases or incentives.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.

Bargaining Unit: This position is covered under the National Border Patrol Council (NBPC). For more information, please visit https://bpunion.org/

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • Must be able to qualify with and maintain proficiency in the use of firearms to protect and defend self and others
  • Must possess or be able to obtain a valid driver's license and be able to obtain and maintain a commercial driver's license
Language: Must be currently proficient in the Spanish language to qualify for this position

Formal Training: You will be detailed to one of the Federal Law Enforcement Training Center (FLETC) locations either in Charleston, South Carolina, or Artesia, New Mexico, for approximately 7 weeks of paid training. Successful completion of the training program is required for this position.

Probationary Period: You must serve a one-year probationary period during the first year of your initial permanent federal appointment.

Drug Testing Requirements: Employees are subject to drug testing in compliance with the DHS Drug-Free Workplace Program. You must complete a drug test as a condition of employment. For more information, visit our Drug Testing FAQs and the Hiring Process Deep Dive Video: The Drug Test

Firearm Requirement: This position requires that the incumbent meet initial and continuing qualifications in the use of firearms as outlined in the Gun Control Act of 1968, amended by the Lautenberg Amendment of 1996. An applicant whose background includes any of the following will be ineligible for consideration: 1) convicted of a crime punishable by imprisonment exceeding one year; 2) has any outstanding warrants or is a fugitive from justice; 3) unlawful user of or addicted to any controlled substance; 4) adjudicated as a mental defective or has been committed to a mental institution; 5) illegally or unlawfully in the United States; 6) renounced U. S. citizenship; 7) subject to a court-ordered restraining (protection) order from harassing, stalking, or threatening an intimate partner (spouse, former spouse, parent of applicant's child, individual who cohabitates or has cohabitated with the applicant), or child; or 8) convicted under Federal, State, or Tribal Court of a misdemeanor crime of domestic violence against an intimate partner or child.

More requirements listed in the Additional Information section below.

Qualifications

The qualification requirements listed below must be met by the closing date of this announcement. It is your responsibility to verify that any information submitted with your application is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration.

You qualify for the GS-5 grade level if your supporting documentation shows you possess one of the following:

Experience: You qualify for the GS-05 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Utilizing standard computer tools such as Microsoft Office to create basic reports, spreadsheets and presentations;
  • Assisting in applying policies and practices to safely and legally manage stressful situations and make sound decisions when dealing with tight deadlines or hostile or violent individuals;
  • Maintaining sensitive personal information while assisting with daily assignments including answering incoming calls for information;
  • Communicating orally and/or in writing to respond to routine requests for basic information; OR
Education Substitution: Successful completion of a full four-year course of study above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite can be substituted for specialized experience. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45-quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school; OR

Combination of Experience and Education: A combination of successfully completed college education AND specialized work experience. This will be calculated using your resume and official or unofficial college transcripts submitted with your application.

You qualify for the GS-6 grade level if your supporting documentation shows you possess one of the following:

Experience: You qualify for the GS-06 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
  • Utilizing computer systems to analyze data, complete administrative reports and maintain logs by inputting information regarding file transfers, welfare checks and arrest information;
  • Assessing situations and applying training to manage hostile and dangerous situations;
  • Utilizing processing systems to document custody of individuals including inventorying and storing property and currency;
  • Independently responding to requests for information and composing written reports, information papers, policies/procedures, and other complete documents.
There is no education substitution at the GS-06 level.

National Service Experience
refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: CBP is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link and the Hiring Process Deep Dive Video: The E-QIP

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government

FLETC Medical Training Screening: It is the policy of the Federal Law Enforcement Training Center (FLETC) that all students scheduled to participate in training-related physical activity, be sufficiently physically qualified so as not to present an undue risk to the health and safety of themselves and others. Furthermore, it is the policy of the FLETC that all students scheduled to participate in, or participating in training-related physical activity shall receive medical screening prior to engaging in such activity and as necessary during the course of training, this normally occurs during the first day of the training program. Students who, as a result of medical screening, are found to have medical conditions that might create a health or safety risk to themselves or others will be referred to the FLETC Medical Officer for consultation. If a determination is made that a selectee is unable to safely participate in the FLETC training program following entering on duty, the student may be assigned/reassigned or detailed to an alternate duty location, regardless of the preferred location selected at the time of application or final offer.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Education

Refer to the Qualification Section for information on education substitution.

Additional information

Physical Requirement: This position has physical requirements. You must certify in your application assessment that you meet the physical standards of the position. Employees in this position may undergo an evaluation of the requirements. If you do not meet the requirements for this position; you will be removed from consideration.

Work Environment: Work involves moderate risk depending on current assignment or discomfort that may require special safety precautions. Employees may be required to use protective clothing or gear.

Shift Work: You will be required to perform work on a shift and rotational basis.

Overtime: Overtime will not be regularly scheduled; however, you must be available to work overtime on an unscheduled basis in excess of the 40-hour work week.

Uniform/Grooming Standards: This position requires wearing an officially approved uniform and complying with established grooming standards found here; as established by the Border Patrol's Uniform and Grooming Standards Policy #07-09126. Please note that in accordance with these standards, tattoos and/or brandings on the head, face, neck or hands are not permitted with the exception of one ring tattoo on each hand that cannot be wider than one half inch. Obscene, racially/ethnically derogatory and/or gang tattoos or brandings shall not be visible.

As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.

DHS offers competitive salaries and an attractive benefits package. For more information, go to the DHS Careers website and select Benefits. Disabled Veteran Leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service connected disability rating of 30 percent or more.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g. resume and supporting documents), the responses you provide on the application questionnaire, and the result of the USA Hire online assessments required for this position. You will be assessed on the following competencies:

  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Technical Ability

If you meet the minimum qualifications, you will be placed in one of the following categories:
  1. Best Qualified: Substantially exceeds the minimum qualifications of the position and demonstrates high proficiency in all of the critical competencies.
  2. Well-Qualified: Marginally exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies.
  3. Qualified: Meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies.
The knowledge, skills, and abilities needed to perform this job are:
  • Ability to acquire and maintain a state CDL for the transportation of passengers;
  • Ability to communicate orally and in writing along with the ability to speak and understand the Spanish language;
  • Ability to complete mandatory qualifications and training for firearms and defensive tactics;
  • Ability to manage and diffuse potentially hostile and dangerous situations by evaluating developing safety risks, potential medical issues or other hazards;
  • Ability to tolerate stress and make sound, well-informed, and objective decisions
Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. This position is not considered scientific/professional. Other 10-point preference eligibles and veterans with 5 point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans' preference.

Agency Career Transition Assistance Program (CTAP) and Interagency Career Transition Assistance Program (ICTAP) Eligibles:
If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered eligible under CTAP/ICTAP, you must be placed in the Well-Qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement.

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