Clarification from the agency

**The first cut-off date for receipt/referral of applications will be May 23, 2023; after this date additional referral lists will be created as vacancies are available. Final application disposition will be completed once all positions have been filled or the announcement reaches the end of the open period stated in the announcement. **

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In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Duties include but are not limited to:

• Planning and managing Point-of-Sale (POS) system implementations globally including the installation of new or updated hardware, operating systems and software applications.
• Configuring POS system applications to accomplish business functions.
• Developing POS and business system configuration documentation.
• Planning and managing POS interfaces with other business systems.
• Planning and managing timekeeping interfaces with other business systems.
• Providing POS training to super-users, business process owners, end users, and peers.
• Managing the performance, capacity, availability, serviceability and recoverability of POS systems and timekeeping systems.
• Defining POS systems scope and objectives.
• Performing needs analyses to define opportunities for new or improved business process solutions.
• Consulting with stakeholders to identify program specific requirements.
• Conducting business process workshops, documenting results and creating gap-fit analyses.

• Researching best practice POS and business configuration solutions.
• Translating stakeholder business requirements into configured system prototypes.
• Analyzing customer/user/process owner change requests and/or makes suitable alternative recommendations to business partners when applicable.
• Developing functional and systems requirements and specifications.
• Conducting business process reengineering and documenting results.
• Developing cost estimates for new or updated systems.
• Assisting with the integration of all POS system components including databases, software, and hardware.
• Planning and managing system testing including developing testing plans and testing case scenarios.
• Performing unit testing, integration testing, and regression testing.
• Planning and managing POS system data conversions.
• Ensuring integration between POS and other business systems hardware and software while adhering to industry best practices.
• Providing level 2 or higher helpdesk support for the POS business systems.
• Cross-training colleagues as required or appropriate
• Serving as acting Contracting Officer Representative (COR), as required.
• Ensuring the rigorous application of information security/ information assurance policies, principles, and practices to the systems analysis process.

Conditions of employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

• Knowledge of and skill in applying industry-standard and organizationally accepted business and systems analysis principles and methods.
• Knowledge of POS system life cycle management concepts and skill in their application to the organization's current and future systems.
• Knowledge of cost-benefit analysis methods sufficient to evaluate the feasibility of proposed new systems development projects.
• Knowledge of and skill in configuring POS systems to achieve business requirements.
• Knowledge of and skill in understanding organizational business processes and operations.
• Ability to make business processes and operations recommendations for improvements.
• Knowledge of and skill in translating functional requirements into complete design specifications to satisfy changes in organizational requirements.
• Skill in collaborating with applications developers to isolate and solve design problems encountered during testing and implementation phases.
• Ability to communicate effectively both orally and in writing.

• Web development and CSS design
• Vermont Systems RecTrac/GolfTrac/CYMS version 10.3 configuration
• Vermont Systems RecTrac version 3.1 configuration
• Qubica Conqueror version 14 configuration
• Knowledge of PCI standards and EMV credit card processing
• Security+ certification
• Atlassian JIRA configuration
• Knowledge of Navy MWR or general recreation and/or food & beverage business processes

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.